Phantombuster Reviews

User Rating

3.2/5 (Based on 86 Ratings)

Rating Distribution

Excellent
48.8%
Very Good
4.7%
Average
4.7%
Poor
2.3%
Terrible
39.5%

User Sentiments

Excellent Customer Support, Wide Range of Integrations, Efficient Automation Capabilities, Time-Saving Automation

Complicated User Interface, Inconsistent Performance, Instagram Account Safety Concerns, Unresponsive Customer Support

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Review Summary

Phantom Buster is a powerful data scraping tool that can automate many tasks, including lead generation, data enrichment, and social media automation. Users praise its ease of use, wide range of integrations, and helpful customer support. However, some users report issues with the software's reliability, particularly with Instagram and Facebook, and express concerns about the pricing and refund policies. Overall, while Phantom Buster is a valuable tool for many, users should be aware of its limitations and potential risks before committing to a subscription.

Pros

It automates tasks, saving you time and effort.
It offers a wide range of integrations and automations.
The free plan has many benefits, making it accessible to all.

Cons

Customer support can be unresponsive and unhelpful.
Some Phantoms have limited capabilities and can slow data extraction.
The platform can be challenging to understand and use effectively.

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Reviews

Amit Kaveeshwar

November 20, 2025 Source: Trustpilot.com

Quick and all encompassing query…

Quick and all encompassing query responses. Useful suggestions knowing the clients next steps. Good tool

David

November 8, 2025 Source: Trustpilot.com

I noticed the poor reviews on…

I noticed the poor reviews on PhantomBuster so wanted to write quickly my real experience.

I think TrustPilot is GREAT! The integrations just work, you sit and relax and everything works.

On the downside, yes the text form fields can be a little jumpy (wild card usage), yes sometimes the job can fail BUT these are all extremely easy to fix- something I am more than happy to do, to get these powerful features.

I can't find another tool quite as good, well done team!

Ana Kravic

September 2, 2025 Source: Trustpilot.com

Very useful tool

Currently using it only to scrape LI profiles but there's lots of other phantoms to try. So far I love the easy interface and setup, and it does the job well and reliably.

Tiffany Huang

August 29, 2025 Source: Trustpilot.com

really smooth great product

really smooth great product, super easy onboarding compared to competitors

Omer Ran Cohen

August 28, 2025 Source: Trustpilot.com

Love the flow

Love the flow, love the easiness, just great

Israel Fraga

August 27, 2025 Source: Trustpilot.com

saving me the most important thing in my life, TIME!

i love that i can run phantombuster on the cloud and go to bed knowing i have ghosts running for me. this makes my lead generation very efficient optimized and almost makes it on autopilot.

Mackenzie Valley AI

August 19, 2025 Source: Trustpilot.com

B2B Leads have never been easier to get..

The rate at which I can collect leads for my B2B Agency is outstanding! This is the tool I've always wished existed and I'm glad I found it! I highly recommend it to anyone looking for an easier way to collect data.

Diane Cairns

August 19, 2025 Source: Trustpilot.com

Phantom Buster has been so intuitive…

Phantom Buster has been so intuitive and easy to use for my Sales Navigator Search and Export needs. Always able to quickly determine which Phantom would be best for the project I was working on. Love how easy the platform is to navigate. Highly recommend it to anyone looking for a quick and easy tool to add to your business!

LS

August 18, 2025 Source: Trustpilot.com

Easy to setup

Easy to setup. Easy to use. Easy. Isn't that what it's all about?

OWEN MICHAEL

August 16, 2025 Source: Trustpilot.com

THE CLARITY OF THE INFORMATION AND THE…

THE CLARITY OF THE INFORMATION AND THE CONSTRUCTIVE WAY THEY ARE ALL STRUCTURED MAKES IT EASY TO USE WHENEVER YOU ARE READY. PLUS THE AI ASSISTANT GAVE ME ANSWERS TO EVERY QUESTION I HAD AND THAT IS ALSO ONE OF THE REASONS WHY IT'S A VERY GREAT APP AND I WILL DEFINITELY RECOMMEND IT FOR OTHERS.