Home/Customer Advocacy Software/Perkville
Updated on: October 15, 2021

What is Perkville ?

Perkville - Customer Advocacy Software

Perkville

Accurate reward and referral structuring solution
(26 Ratings) Write Review

Perkville is an all-in-one referral and reward management solution for brands, associated with multiple business sectors. Users can leverage the portal to generate custom reward services for their clients, which will also bring out the uniqueness of their business. They can set multiple earning rules like referring friends, taking classes or posting on social media sites to get the process rolling. Moreover, Perkville with its intuitive point redemption facility lets brands offer rewards, specific to their business, generate single-use and multi-use coupon codes and add in rewards from other companies as well. A flexible location-based hierarchy system deployed by the software lets businesses organize location-specific management and reporting tasks. Admins can even specify fixed locations eligible for certain kinds of reward programs and promotions. Rewards subjected to attacks by cybercriminals or hackers are offered enhanced protection. An integrated IP restriction feature stops managers and admins from accessing the software offsite.

Perkville Technical details

Support Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Oakland, California
Deployment SaaS/Web/Cloud Category Customer Advocacy Software

Perkville Pricing

Pricing ModelQuotation Based
Perkville
Custom

Features

  • Branding
  • Earning
  • Redeeming
  • Referrals
  • Promotions
  • Social Media
  • Reporting
  • Security
  • Success and Support

Disclaimer: The pricing details were last updated on 25/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Perkville pricing.

Perkville FAQs

Yes, Perkville provides API.

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Perkville Reviews

OVERALL RATING
4.4
Based on 26 Rating(s)
Rating Distribution
  • 77.8 %
  • 11.1 %
  • 11.1 %
  • 0 %
  • 0 %
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Administrator in Leisure, Travel & Tourism
Administrator in Leisure, Travel & TourismSource : g2crowd.com
(Reviewed on 23 April 2018) "Perkville is AWESOME"

What do you like best?

The flexibility of the reward programme. You can have your own club rewards, you can link out to other providers. It's very simple and transparent for how members earn their activity through your customised programme!

What do you dislike?

Nothing at all. I think the programme is awesome

Recommendations to others considering the product:

Look at your loyalty reward program, realise it could be better and then get Perkville on board.

What problems are you solving with the product? What benefits have you realized?

We're solving problems around churn as members are staying with us longer. We are benefited from increased drive in referrals and secondary spend on Personal Training as members are rewarded for purchasing and referring.

...more
Terri F
Terri FSource : g2crowd.com
(Reviewed on 15 April 2018) "The proof is in the numbers!"

What do you like best?

Perkville has given me the tool to strengthen our relationship with our clients and to provided a greater connection to our community and the services we offer. Our clients LOVE it! It's easy to use on both the business side and consumer side. Perkville support is awesome and they are there to help you grow and enhance your program at every step of the way. Best of all, it has improved our referral rate.

What do you dislike?

Dislike is a strong word. There is nothing I "dislike" about the program. As with any productivity tool, there is always room for improvement. One of which would be a consumer FAQ sheet to give to clients. Although, I've heard this may actually be in the works. It would be awesome to see more offers in the Marketplace which we could offer has rewards.

Recommendations to others considering the product:

I consider Perkville a strategic partner in my business. The customer support staff and knowledgeable and are there to help you be successful in using their product. They're active in reaching out to offer advice, support and to just check in to see how things are progressing. The leadership team at Perkville is open to ideas and suggestions and is always willing to listen. If you want to brand your business and grow client loyalty and support, then Perkville is you solution!

What problems are you solving with the product? What benefits have you realized?

Since launching Perkville in May 2017, I've seen a 37% increase in referrals from other clients! We reward our clients when they sign up for our membership and our membership sales have increased 12% over last year. Our social media activity as increased as have our retail sales. All due to clients receiving points for these activities. I built my Perkville program around rewards which drive revenue generating behavior and it's worked!

...more
Nicole F
Nicole FSource : g2crowd.com
(Reviewed on 10 February 2018) "Great Service"

What do you like best?

Perkville is a great service. Not only is it good for the clients but it is good for the business owners as well. It's very easy to see a list of your clients, or search them by name or email.

What do you dislike?

I like the ease at which it takes to find clients. It's very easy to search.

What problems are you solving with the product? What benefits have you realized?

Perkville makes it very easy to offer promotions to clients.

...more
Dieter W
Dieter WSource : g2crowd.com
(Reviewed on 27 April 2015) "AMAZING Perkville4life."

What do you like best?

I think that this product is amazing and the customer service that your receive from the support team is fantastic.

What do you dislike?

There is nothing that i dislike about it!

Recommendations to others considering the product:

Get it set up now!! Don't wait!

What problems are you solving with the product? What benefits have you realized?

This helps us to engage with our customer and really helps to understand buying habits

...more
Administrator in Marketing and Advertising
Administrator in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 14 March 2019) "Perkville is great"

What do you like best?

Perfect all in one spot for me to manage my clients loyalty programs. Easy to navigate features and UX

What do you dislike?

Set up was a bit cumbersome with lots of back and forth about our questions.

Recommendations to others considering the product:

Good product overall, make sure to gather all requirements.

What problems are you solving with the product? What benefits have you realized?

Boosting retention and higher NPS

...more
Administrator in Recreational Facilities and Services
Administrator in Recreational Facilities and ServicesSource : g2crowd.com
(Reviewed on 14 March 2019) "We lost a lot of money using Perkville"

What do you like best?

Clients loved the ability to earn free classes or discounts.

What do you dislike?

The way our rewards were structured, we lost a lot of money giving out free classes.

What problems are you solving with the product? What benefits have you realized?

The platform allows us to reward our loyal clients for consistent class attendance.

...more

Videos on Perkville

Perkville Case Study - Yogaworks
Perkville Case Study - Yogaworks

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com