Pega Platform Reviews

Compared to other softwares available in the market pega is a low code platform which i like the most

It is very difficult to change the code if there is any issue persists

Mainly pega solves the problem of writing the code as everything is no code here i.e., no code to be registered, and ui type of fields need to be fragged, and dropped code work will be taken care of by Pega itself, and it is saving time of the developer by not writing the 100's of lines of code

Its a low code platform where all the required fields or properties comes with pre coded which helps to build applications faster.

The integration to other environments and the resources to learn pega at outside market place is less compared to other technologies

We have a project where the physical data need to be converted to digital as a part of digitialzation and we have using pega for the digitialzation process

Being helpful for handling business cases for different industries, and involve the actors with smooth journey for the case lifecycle.

Nothing major but human brain is most intelligent due to which we feel free things are missed out like simplifying few integrations

It is an BPM tool, so eventually solves all problems faced related to it.

This is an "ecosystem" with robust features clubbed with a developer studio, designer studio, decisioning studio driving both the developers and business users to leverage the application.

All the features of this software are top notch with no dislikes.

It is a single and unified platform helping users access application(s) across devices and pick up from where they left.

This software is really helpful for customer service. If a customer needs help or has a question, we can immediately help them with cobrowsing. It is safe as well and you don't need to download anything.

I haven't found anything I dislike about the software so far.

Instead of customers having to reach out and be frustrated with their problem. we can fix it before the customer starts getting frustrated. The software is fully secure, so we don't have to worry about information being stolen.

I like the flexibility that the program gives me to do my day-to-day when it comes to working in the Tech SAAS space. I also know that a ton of colleagues have also benefited hugely as well

I didn't dislike anything if I'm being honest. To speak candidly, you guys really nailed it!

Well the customer expierence is huge when it comes to saling. I like how I can make sure the customer is engaging and taking full advantage of what I am telling them.

Best solutions for low code, BPM, Campaigns, excellent UX

ease of use

great at collaboration

getting talent who knows the product is a challenge

BPM

Customer Campaigns

Amazing software. In little time we can build complex business solutions. Same solutions we can then move to Chatbot, etc. It is equipped with AI & other latest technologies.

PEGA support is very poor. Whenever we get stuck in development phase solution is awaited for many weeks from Pega team. Certification cost is vey high. Also currently it's difficult to get a PEGA developer.

We are trying to reduce time & human efforts in U S Healthe care- Provider support. We used Chatbot for good customer experience. We also used Sortspoke to upload documents.

New application from scratch, MVP can go live within 90 Days. Ease integrations and application development increases 7 times faster compared to java.

No dislikes till now in my pega carrier.

It's one of the best CRM tool, which solves the complex workflow management with its case management methodology.

Provide ease for complex application development.

Pega claim management is a easy tool to work on tickets, while working on claims it gives detailed information in a comfortable interface. Very user friendly tool to complete the day to day task.

Little hindrance while opening multiple tickets, however they continuously working on the updates to fix the little bugs. Also we can open only minimal number of tickets at a time.

This tool is user-friendly and able to complete the task in a short period of time

Claims filed by the consumers, with pega it gives me complete details of the customer/consumers. With the provided activities on the consumer account which helps to gather complete information to work on a ticket.