pCloud Reviews

User Rating

4/5 (Based on 1,121 Ratings)

Rating Distribution

Excellent
61.9%
Very Good
12.4%
Average
4.8%
Poor
4.1%
Terrible
16.8%

User Sentiments

Affordable Pricing, Fast Upload and Download Speeds, Lifetime Plan Availability, Ease of Use

Occasional Sync Issues, Limited Third-Party Integrations, Mobile App Performance Issues, Web Interface Reliability

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Review Summary

Overall, users find the product easy to use and reliable for storing and sharing files. They appreciate the user-friendly interface, fast syncing speed, and robust security features. However, some users have reported occasional syncing issues and limited integration options. Additionally, the pricing can be perceived as high compared to similar services.

Pros

Secure and reliable cloud storage with endtoend encryption.
Userfriendly interface and easy file sharing options.
Generous free storage tier and affordable paid plans.

Cons

Lack of advanced collaboration features compared to competitors.
Limited customer support options, especially for free users.
Some users have experienced occasional syncing issues.

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Reviews

Endre Gabriel

November 30, 2024 Source: Trustpilot.com

Fast response and a user friendly…

Fast response and a user friendly attitude. Thx

corrado

November 27, 2024 Source: Trustpilot.com

Perfect!

Pauline and her support staff were great in dealing with an uncommon problem. Their attention, availability, commitment and patience were highly professional. The human relationship and customer care were also of the highest level. I am very satisfied with the investment I made in pcloud, both for the reliability and security of the service and for the after-sales assistance.
Thank you and good work

Corrado

n koutsiou

November 21, 2024 Source: Trustpilot.com

Extremely fast and clear support

Extremely fast support. The team provided clear instructions and helped me through a migration process to another package. Great support!

Stefano Balestrini

November 17, 2024 Source: Trustpilot.com

Submitted a support request on Sunday

Submitted a support request on Sunday and received a response the same day.
Incredibly efficient and fast.
Everything is now working as I wanted.

Yannis

November 7, 2024 Source: Trustpilot.com

Works perfectly across 4 desktops and 2…

Works perfectly across 4 desktops and 2 android devices. I use it for regular offsite backups of critical work in progress. It's been 3 years now and the way the virtual drive works is really smart.
I don't recall any significant glitches or deal-breakers.
2TB plan. Would recommend.

Stefan Videnov

October 29, 2024 Source: Trustpilot.com

It's not perfect, but it's good

I do encounter glitches here and there, the UI was not amazing before the update, sometimes I have to restart a huge uploads, some things are slightly confusing..
BUT
It does the job well. I can reliably transfer files to be synced to my PCs, send huge files and have a realiable backup for my computers.
The bset part is that I don't have monthly fees. Obviously I hope that pcloud lasts

Michael Leonhartsberger

September 19, 2024 Source: Trustpilot.com

Good customer support

Good customer support. I reached out to change my subscription. Friendly and quick answers. Super product, love it. Highly recommended.

Andrey Gizdov

September 13, 2024 Source: Trustpilot.com

Have been using for 3 years now

Have been using for 3 years now, have the 2TB Lifetime. Have to say, I've had no issues. Works great for my computer backup needs. Will see if that track record will persist - 95 more years to go :D!

Gakuto

September 10, 2024 Source: Trustpilot.com

The most solid cloud service I've ever used.

I've been using pCloud since late 2022 in a workload that comprises of heavy daily syncing and large multi TB folders with thousands of files and it has kept up flawlessly. I have several other cloud services that I'm also a customer of but pCloud is the one cloud service that I use as a de facto benchmark to compare other cloud services to!

Clinton Elston

September 2, 2024 Source: Trustpilot.com

Support was great

I recently encountered an issue and required support. I reached out to the pCloud team, and I was impressed by their quick response and the effective help they provided in resolving my issues. It was truly refreshing to receive such excellent support.