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PaySimple Reviews

User Rating

4.4/5 (Based on 346 Ratings)

Rating Distribution

  • Excellent

    54.3%
  • Very Good

    34.4%
  • Average

    6.4%
  • Poor

    1.4%
  • Terrible

    3.5%

User Sentiments

Recurring Billing, Ease of Use, Excellent Customer Service, ACH Payments

Lack of Integrations, High Processing Fees, Unclear User Interface, Slow Payment Processing

Do You Use PaySimple?

Write a Review

Review Summary

PaySimple is generally well-received by users, with an average rating of 4.2 out of 5 across multiple review platforms. Users appreciate its ease of use, time-saving features, and helpful customer support. The platform's intuitive interface and straightforward setup process make it accessible even for non-tech-savvy individuals. Additionally, its automation capabilities and seamless integration with accounting software streamline financial operations and save time. While some users mention occasional glitches and a limited range of features compared to more comprehensive solutions, PaySimple's overall performance and user satisfaction remain high.

Pros

  • Simple and userfriendly interface, easy to navigate and manage finances.
  • Streamlined payment processing, allowing for quick and secure transactions.
  • Comprehensive reporting and analytics, providing detailed insights into financial performance.

Cons

  • Limited customization options, making it challenging to tailor the software to specific business needs.
  • Occasional technical glitches and integration issues, requiring IT support.
  • Relatively expensive compared to other similar software, making it less accessible for small businesses.

AI-Generated from the text of User Reviews

Reviews
MJ

Mansi J

October 29, 2022 Source: G2crowd.com
"Best Payments Platform that Accepts and Processes a Variety of Payments!"

What do you like best about PaySimple?

PaySimple is the new way of managing our business payroll. It take care of all the tedious tasks, so we can focus on what we do best: running our business! It's quick and easy, so we'll spend less time on paperwork and more time on what matters most.

What do you dislike about PaySimple?

There is not a thing to dislike about PaySimple it works great in all departments.

What problems is PaySimple solving and how is that benefiting you?

It helps to make life easier for small businesses by providing tools to manage the whole process of billing and payments. From invoicing to time tracking, PaySimple is there to help us with many task.

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ks

kumari s

July 9, 2022 Source: G2crowd.com
"Paysimple is a Best Online Accounting Software!"

What do you like best about PaySimple?

PaySimple is a digital payments platform that provides a full suite of features for small business owners, from free accounting software to integrated merchant services. With one account at PaySimple, you can send invoices, process payments and track your cash flow with ease.

What do you dislike about PaySimple?

In my experience, customer service is rude and takes it personally when a customer is unhappy.

What problems is PaySimple solving and how is that benefiting you?

PaySimple is the most flexible and affordable payment solution available. With PaySimple's innovative cloud-based software, businesses can accept payments online and in person with a mobile app. We offer the industry's only pay-as-you-go plan that you configure to fit your specific business needs. Start accepting online and mobile payments today!

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ST

Shristhi T

December 21, 2021 Source: G2crowd.com
"All in one integrated system for payment"

What do you like best about PaySimple?

Pay simply makes big business style efficiency available to small and mid-size companies at a fraction of the cost.

All in one integrated system for payment acceptance, billing automation, and managing customers. it provides low rates for credit card and ACH payment acceptance.

It has additional features that include payment communication, automated late payment follow-up, data import/export, customized reporting, and secure customer payment account storage for easy repeat transactions.

What do you dislike about PaySimple?

Although i don't find any difficulty in the software but yeah, i can suggest that an easier way to automate recurring billing from an online sales page would be constructive

What problems is PaySimple solving and how is that benefiting you?

The recurring billing makes doing business so easy, we no longer have to chase down late payments, and the easy-to-use forms put our clients at ease. All the features a business needs with no frills.

Ease of use and customer portal, Albert, could improve a few. Otherwise, great design.

Pay simple has been a time saver having recurring billing plans set up as many of our customers are on a monthly subscriptions plan. Overall, 10/10, i have greatly appreciated this service and its functions.

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kk

kratika k

December 12, 2021 Source: G2crowd.com
"Best payment management solutions"

What do you like best about PaySimple?

Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand-off.

Simple navigation and polished links for clients to use.

My DR s can produce reports quickly with the software.

I initially added it because we needed a simple, automated solution for sending out recurring invoices with minimal customer interacton.It is easy to set one up and make changes as needed

What do you dislike about PaySimple?

Collecting user-entered recurring payments is a little unclear. We had to troubleshoot a bit to get this feature working correctly.

If you do not want to use a total checkout solution, setting it up is a bit complicated. You have to create a product then add the payment form.

White label option would be a massive benefit for our needs, but this is not a deterrent to adopting the platform.

Pay simple should implement a feature I have heard referred to as account update.If a customer receives a new card replacing one that is soon to expire, there is technology available to recognize this and update the information with the merchant so that a recurring payment schedule does not fail when a customer forgets to call with the updated expiration date.

What problems is PaySimple solving and how is that benefiting you?

Bank to bank transactions allows for quick and seamless transfer of funds in a secure bank encrypted ecosystem.

Whenever I feel any problem while working, it provides the best solutions as the customer service is top-notch and always has someone available.

The user interface is clean, easy to navigate, and integrates with existing accounting problems.

We use pay simply for most of our billing-related needs. It does offer an integrated calendar scheduling feature; It is easy to set up and edit a payment schedule as well as the feature available for customized reporting necessary for revenue tracking and many more.

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A

Alfred

October 31, 2021 Source: Financesonline.com
Excellent payment portal with great support staff

PROS: This is unbelievably easy to use and efficient considering that it has an affordable price than other options. It also has a support team that we can trust now and then. They constantly keep in touch with us. This is great for easily informing them whenever I need help, if I want to ask something, or if I have some recommendations in mind.

CONS: I want a feature that can list items in a quotation template, instead of simply relying on invoices. I’ve been suggesting this to them for quite some time now, but I still haven’t noticed such feature yet.

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G

Glenda

August 30, 2021 Source: Financesonline.com
PaySimple certainly makes payment processes simple

PROS: It has many features that are useful for specific situations. For example, it handles upfront payments without problem. Also, it is capable of scheduling future time and date for the payments.

CONS: Handling payments through checking account method is quite problematic. That is because customers can dispute the payments after it is being authorized, which often results to payments being declined.

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D

Dixie

August 5, 2021 Source: Financesonline.com
Completely awesome payment tool

PROS: It can do essential payment processes without making any task difficult. It lets me schedule future payments for me and my clients’ convenience. I only need to link their bank accounts or credit cards.

CONS: Yes, this platform is very easy to use in most instances, but there are moments when it becomes inconvenient. When that happens, I find it difficult to complete certain process.

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M

Maiya

June 13, 2021 Source: Financesonline.com
A very likable and helpful app

PROS: It lets me enjoy an excellent user experience for business. It is capable of linking payments for more convenience too.

CONS: Some parts is hard to understand especially for beginners. Tutorials and guides can go a long way.

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J

Jordane

May 9, 2021 Source: Financesonline.com
Awesome platform, trustworthy user support

PROS: This is surely an essential tool for scaling my business and for making key operations efficient. User experience is smooth and great, since it features seamless invoice handling. It also lets me generate links where people can click to pay, and I can post such links on my websites. It is also capable of handling payments through credit cards and ACH; then, the support team has helped increase my ACH amount limit, as well as for minimizing credit card processing rates. The guys in the support team is greatly helping me since I started using the tool.

CONS: I hope the tool would let me pay some entities through ACH options. Also, compatibility with Quickbooks would be great.

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B

Billie

March 7, 2021 Source: Financesonline.com
Wonderful tool that’s been doing great for us

PROS: Its name says it all! It is very simple and easy to use for payment management purposes. And it is helping us to easily attract people into joining our organization.

CONS: There are some difficult aspects when using the app. Say, it is quite complicated to change primary mode of payment among other stuff.

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