Paysafe Reviews

User Rating

1.3/5 (Based on 298 Ratings)

Rating Distribution

Excellent
5%
Very Good
0.3%
Average
2.3%
Poor
0.3%
Terrible
91.9%

User Sentiments

Easy-to-use payment methods, Convenient payment options, Seamless processing of transactions, Safe and reliable platform

Account blocking for security reasons, Poor customer service, Hidden or unexpected fees, Difficulty in getting refunds

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Review Summary

Overall, users applaud Paysafe's secure and reliable payment processing, praising its ease of use, quick onboarding, and seamless integration. They appreciate the comprehensive suite of payment options, highlighting the flexibility and convenience it offers to businesses and customers alike. However, some users express concerns regarding customer support responsiveness and occasional technical glitches, suggesting areas for improvement to enhance the overall user experience.

Pros

Seamless integration with multiple payment gateways
Userfriendly interface and simple onboarding process
Extensive fraud prevention tools and realtime risk management
Robust security measures and compliance with industry standards

Cons

Limited customer support options and long response times
Occasionally experiences technical issues and downtime
Can be expensive for small businesses or startups
Some users have reported difficulty in setting up and managing accounts

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Reviews

customer

January 10, 2026 Source: Trustpilot.com

Just want to apologise for the review I…

Just want to apologise for the review I left a week or so ago they have helped me out and I want to say thank you for your help

Kids Roll Call Australia

December 3, 2025 Source: Trustpilot.com

DOING EVERYTHING THEY CAN TO AVIOD…

THIS HAPPENED IN AUGUST, AND IM STILL WAITING FOR MY MONEY. PAYSAFE ARE DOING EVERYTHING THEY CAN TO AVIOD GIVING ME BACK MY OWN MONEY! MAKES NO SENSE
SCAMMERS, 15 WEEKS WITHOUT RESOLUTION. THEY DONT WANT TO REFUND MY MONEY, NOT ANSWERING EMAILS, HANGING UP AFTER GIVING MY DETAILS OVER PHONE SUPPORT. PAYSAFE IS A JOKE. AFTER COUNTLESS UNANSWERED EMAILS, AND NO RETURN CALLS, IM SICK OF CHASING TO GET MY MONEY FROM THESE SCAMMERS. THERE GOOD UNTIL THEY GET YOU. THE FUNNIEST THING IS THEIR REPLY, NO HELP AT ALL, THEY ONLY REPLY TO TRY TAKE DOWN YOUR REVIEW. REAL SCAMMERS

In Touch Auto Service

August 8, 2025 Source: Trustpilot.com

amazing service

JOEY ROGERS

December 10, 2024 Source: Trustpilot.com

Simple credit card Processing

Easy card processing without breaking the bank!
Fantastic wireless credit card machine. So easy to use & simple to keep track of sales online without all the paper clutter of my old processing company.

Houston Patrol Services INC

October 7, 2024 Source: Trustpilot.com

They really great company

They really great company. We love it and the system. It's really easy to use in. Our client is very happy and it's actually saving us way too much time for us as a merchant to collect payment from our client. They really on top of everything and we love it.

PK

December 26, 2021 Source: Trustpilot.com

Seamless processing of transactions

Seamless processing of transactions, approval of customers' cards in 5-10 seconds, and easy-to-read monthly statements. Outstanding service for any small business owner.

Brenda Smith

October 23, 2021 Source: Trustpilot.com

Owner

Great Merchant

Adam O

October 21, 2021 Source: Trustpilot.com

Great experience

Great experience so far, both from customer service and actual processing rates.

Florian Wiegleb

October 7, 2021 Source: Trustpilot.com

ich bin florian lehmschlöter ich habe…

ich bin florian lehmschlöter ich habe mal eine bewertung abgegeben die nicht in ordnung war ich hatte mal geschrieben das es betrug war was ich jetzt damit zurück ziehe weil ich habe alles dann bekommen und möchte mich bei dem unternehmen entschuldigen es tut mir leid das ich das damals geschrieben hatte es hat alles wunderbar funtioniert vielen dank

LP

September 28, 2021 Source: Trustpilot.com

Perfect eCash solutions out there

Perfect eCash solutions out there, 5/5 recommended!