Paymo Reviews

User Rating

4.7/5 (Based on 593 Ratings)

Rating Distribution

Excellent
74.9%
Very Good
22.6%
Average
1.7%
Poor
0.3%
Terrible
0.5%

User Sentiments

Intuitive User Interface, Accurate Time Tracking, Comprehensive Reporting, Seamless Invoicing

Limited Mobile App Functionality, Lack of Extensive Integrations, Inadequate Customization Options, Unreliable Automatic Time Tracking App

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Review Summary

Overall, Paymo receives mostly positive reviews from users, garnering a 4.3/5 rating on Trustpilot and 4.2/5 on Capterra. Reviewers applaud its user-friendly interface, comprehensive features for project tracking, time tracking, invoicing, and reporting. Paymo's mobile app is also praised for its convenience and functionality. However, some users express concerns about occasional bugs and glitches, as well as occasional slow loading times. Additionally, a few users mention that the learning curve can be steep initially, but most find the software intuitive and easy to use once they get the hang of it.

Pros

Userfriendly interface and intuitive design, making it easy to navigate and use.
Comprehensive features, including project tracking, time tracking, invoicing, and reporting, all in one place.
Strong mobile app that allows users to manage their projects and tasks on the go.
Excellent customer support, with quick response times and helpful assistance.

Cons

Some users have reported occasional glitches and bugs that can be disruptive.
Limited customization options, which may not suit all businesses' specific needs.
Pricing may be higher than some competitors, especially for smaller teams or individuals.

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Reviews

Verified User in Marketing and Advertising

August 22, 2025 Source: G2.com

Paymo makes organizing and invoicing effortless

What do you like best about Paymo?

Paymo’s precise time tracking links every minute to specific tasks and projects, simplifying billing and productivity tracking. Customizable, well-designed invoices and clear, visual stats make progress easy to see, all within an intuitive interface that’s effortless to learn.

What do you dislike about Paymo?

Nothing to mention in this regard, it has consistently met our needs from the start, even in high-demand scenarios.

What problems is Paymo solving and how is that benefiting you?

Paymo helps us track hours more accurately, streamline billing, and reduce project closing times. Paymo is ideal for any team that wants to optimize its time management and have clear control over each project.

Verified User in Graphic Design

August 1, 2025 Source: G2.com

Paymo is easy to use and effective at what it does

What do you like best about Paymo?

I like the ease with which I can add a new project, the colour-coding for different clients, the auto-time spent per project calculation, the timesheet layout and, of course, how I can easily create invoices based on the time added to the timesheet. The invoice itself can be bespoke-tailored to my needs as well.

What do you dislike about Paymo?

The text/font used in some parts of the app can be difficult to read (too small), there's no dark mode (that I could find), and I dearly wish there was - even if simple - Time Report functionality in the Starter option. I have zero need for the bells and whistles of the other options, being a one man band ... so paying almost double for that functionality doesn't make sense.

What problems is Paymo solving and how is that benefiting you?

I need to keep an accurate track of the time spent on client projects and using Paymo enables me to do just that. It also takes that time and completes part of my invoicing content for me. I look at it as an almost one-stop-shop, great for a freelancer like me.

Verified User in Online Media

June 12, 2025 Source: G2.com

Has everything I need to organize my workflow

What do you like best about Paymo?

What I like best about Paymo is how it brings task management, time tracking, and invoicing together in one easy-to-use platform. I use it daily, and it’s made my workflow much more efficient—no need to jump between different tools or manually transfer data. Everything is connected, so I can track my time on tasks and then quickly generate invoices based on that. The interface is clean and intuitive, and getting started was simple.

What do you dislike about Paymo?

If you delete a task by mistake, there is no way to recover it. All previous time entries from that task are gone for good, too.

What problems is Paymo solving and how is that benefiting you?

Paymo solves the problem of juggling multiple tools for project management, time tracking, and invoicing. Instead of switching between apps, I can manage everything in one place, which saves time and reduces errors. It helps me stay organized, track billable hours accurately, and get paid faster — all from a single platform.

Olga R

August 30, 2024 Source: G2.com

Essential in our business management

What do you like best about Paymo?

Paymo has become an essential tool in the day-to-day management of our business. It is a useful tool, easy to use, with many functionalities and visually attractive.

What do you dislike about Paymo?

Nothing, although I would like customer management to have more functionalities

What problems is Paymo solving and how is that benefiting you?

With Paymo we carry out a control and monitoring of our budgets and invoicing, also giving a professional image to our clients. Furthermore, we use some of its functionalities as a basic CRM.

Khalid A

August 5, 2024 Source: G2.com

Built-in leave planner Paymo is an affordable project management software to manage client work, track time, send invoices.

What do you like best about Paymo?

1. Get a bird's-eye view of your team's schedule.

What do you dislike about Paymo?

2. Cut down on unnecessary communication and meetings meant to find out who's available for work, who's overbooked, and who's underbooked.

Recommendations to others considering Paymo?

3. With Paymo's scheduler, you get all these answers on a beautiful visual timeline without having to check in on your team?

What problems is Paymo solving and how is that benefiting you?

1.Nothing is major about it except for the price tag.

Joanne S

May 28, 2024 Source: G2.com

PAYMO IS AN EASY,ORGANIZED AND EFFECTIVE TOOL FOR PROJECT MANAGEMENT.

What do you like best about Paymo?

It is easy to use and learn,with alot of features.It's ability to bill our clients with the timesheet completes our process perfectly.It has fairly complete dashboards for generating reports and useful information for stakeholders.Am able to send out invoices that can be paid with Paypal whether the customer is a registered user or not.Paymo is a great tool and i highly recommend it.

What do you dislike about Paymo?

Honestly,i have nothing negative about this tool.Paymo overall is really good and great in our organisation.

What problems is Paymo solving and how is that benefiting you?

With Paymo,am able to see all my projects whether they are complete,inactive,archived and also solve problems and experience benefits.Invoicing has become easier,as i am able to assign client an invoice and have it sent directly to the client's email address.Due to it's flexibility and suitability for different projects,we have gained a lot of insights through the visual data overviews.

Shams A

February 16, 2024 Source: G2.com

hassle free digital workspace for task management and workflow

What do you like best about Paymo?

The best thing about paymo is the client invoicing, we wouldn't be dependent on any other platform for doing it - paymo does it for us just in a few clicks.

What do you dislike about Paymo?

Recommendations to others considering Paymo?

Also, it's a grete alternate to otherproject management softwares, where an organisation can track the tasks assigned to their executives and also track the progress

What problems is Paymo solving and how is that benefiting you?

the pricing of Paymo comes at a higher end, making it somewhat difficult for small boutiques business to take advantage of and also the mobile app which has very few limited options available as that of the desktop version of paymo.

Mauricio M

October 10, 2023 Source: G2.com

Great project management and invoicing tool

What do you like best about Paymo?

Paymo is very easy to setup and to start tracking tasks on projects, loads very fast, has no bugs, it is always online. It's dashboard gives you all the main key indicators you need to see how is your business doing.

What do you dislike about Paymo?

Wish notifications could be sent from my own domain instead of the "paymo notifications"

Recommendations to others considering Paymo?

Start with the free version, Im sure you will upgrade soon and wont regret it

What problems is Paymo solving and how is that benefiting you?

Project task management and cost control, easy invoicing and tracking of invoices. Clients have the option to review timesheets or even check live reports for cost control.

Verified User in Information Technology and Services

October 5, 2023 Source: G2.com

Paymo (before and after) Payroll

What do you like best about Paymo?

Our company uses paymo to track hours for all our projects. Since our consultants work and live in different areas, this allows them to enter time on the project they worked, by the app or on their computer. Our customers and project managers can see reports of time used at any time since we can simply provide them a link of the report. This makes is simple to calcualte when a project is on target or going over budget. Paymo has been one of our cornerstones to our tool set for at least 6 years.

What do you dislike about Paymo?

Dislike is to strong, but I wish there were more features to allow for different types of users. I would like a way to schedule reports to be emailed, I am sure this possibly and integration.

Recommendations to others considering Paymo?

What problems is Paymo solving and how is that benefiting you?

Another request would be an "Approval" if there is set # of hours - so hours cannot be entered over the amount.

Clifford O

September 18, 2023 Source: G2.com

Worth every penny.

What do you like best about Paymo?

The rapid response given when you send an email or any question about the app and services.

What do you dislike about Paymo?

That you can't do everything on the phone app that you could do on a desktop but it's normal with all services from any competitor.

Recommendations to others considering Paymo?

What problems is Paymo solving and how is that benefiting you?

Typing up invoices every month, timesheets, keeping track and records of estimates, invoices and time of work.

Paymo Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Paymo?

Review Summary

Pros

Cons

Verified User in Marketing and Advertising

Verified User in Graphic Design

Verified User in Online Media

Olga R

Khalid A

Joanne S

Shams A

Mauricio M

Verified User in Information Technology and Services

Clifford O

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