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About parcelLab

parcelLab is a data-driven customer experience software that enables users to provide their customers with the best experience in order to enhance the growth of the business. The software identifies the relevant events with real-time monitoring for the customers while enabling individual, personal, and emotional customer communication that is backed by machine learning. Users are no longer required to entrust customer touchpoints to the logistics partners as with the help of custom shipping users can create touchpoints by themselves. The software allows its users to determine the types of notifications sent to their customers irrespective of the quantity of shipping. Users can maximize their cross and up-selling potential while also strengthening their brand by creating new customer touchpoints. ParcelLab allows its users to use individual offers and additional information to engage their customers as the custom track and trace page can be enhanced with rating requests, delivery announcements, and integration with Google Maps. Users can retain highly engaged customers on their websites through the software.

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Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

parcelLab Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 26/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about parcelLab Pricing.

parcelLab Alternatives

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parcelLab Reviews

User Rating

4.9/5 (Based on 29 Ratings)

Ratings Distribution

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Does parcelLab provide API?

Yes, parcelLab provides API.

parcelLab Contact

Vendor Details

Munich, Germany Founded : 2014

Contact Details

+49 89 3289 0907

Social Media Handles


Media Markt
Marc O'Polo

parcelLab Integrations


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