Home/New SaaS Software/parcelLab
Updated on: October 16, 2021

What is parcelLab ?

parcelLab

Enhance and control the post checkout customer experience
(3 Ratings) Write Review

parcelLab is a data-driven customer experience software that enables users to provide their customers with the best experience in order to enhance the growth of the business. The software identifies the relevant events with real-time monitoring for the customers while enabling individual, personal, and emotional customer communication that is backed by machine learning. Users are no longer required to entrust customer touchpoints to the logistics partners as with the help of custom shipping users can create touchpoints by themselves. The software allows its users to determine the types of notifications sent to their customers irrespective of the quantity of shipping. Users can maximize their cross and up-selling potential while also strengthening their brand by creating new customer touchpoints. ParcelLab allows its users to use individual offers and additional information to engage their customers as the custom track and trace page can be enhanced with rating requests, delivery announcements, and integration with Google Maps. Users can retain highly engaged customers on their websites through the software.

parcelLab Features

parcelLab Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Munich, Germany / +49 89 3289 0907
Deployment SaaS/Web/Cloud Category New SaaS Software

parcelLab Pricing

Pricing ModelSubscription , Quotation Based
BASIC

£2,400 per month billed as monthly

Features

  • 25.000 shipments per month
  • Post-purchase communication
  • Custom Track & Trace
  • Email performance metrics
  • Carrier analysis & reporting
  • Portal access
  • 7 of 22 messaging triggers
  • 2 of 8 content integrations
ENTERPRISE
Custom

Features

  • 25.000 above shipments per month
  • Post-purchase communication
  • Custom Track & Trace
  • Email performance metrics
  • Carrier analysis & reporting
  • Portal access
  • All messaging triggers
  • All content integrations
  • Alerting & custom reports
  • Customer Success Manager
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 26/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about parcelLab pricing.

parcelLab FAQs

parcelLab offers the following functionalities:

  • Status Tracking
  • eCommerce
  • Real Time Analytics
  • Alerts (Notifications)
  • Delivery by Time Zone
  • Website Integration

Learn more about parcelLab features.

Yes, parcelLab provides API.

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Videos on parcelLab

parcelLab in one minute
parcelLab in one minute
parcelLab in einer Minute

parcelLab Screenshots

Clear details on the product description page
Create exclusive discount
Social media is important in product discovery
Engaging with customers
Clear details on the product description page
Clear details on the product description page
Create exclusive discount
Social media is important in product discovery
Engaging with customers

Customers

Lidl
Lidl
Media Markt
Media Markt
Weltbild
Weltbild
Marc O'Polo
Marc O'Polo

parcelLab Integration

98%
GitHub
(5506 RATINGS) Application Development Software

Disclaimer

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