Oyster Reviews

User Rating

4.3/5 (Based on 230 Ratings)

Rating Distribution

Excellent
70.9%
Very Good
12.2%
Average
3.9%
Poor
2.6%
Terrible
10.4%

User Sentiments

Easy to Use Platform, Responsive Customer Support, Smooth Onboarding Process, Comprehensive Global Hiring Solutions

Inconsistent Customer Support Response Times, Lack of Phone Support, Complex Invoicing Processes, Limited Platform Functionality

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Review Summary

Overall, users praise Oyster's user-friendly interface, seamless onboarding process, and excellent customer support. They highlight the platform's comprehensive HR features, including payroll, benefits management, and performance tracking. While some users note occasional glitches and limitations, they generally value Oyster's ability to streamline HR processes and provide a positive employee experience.

Pros

Userfriendly and intuitive interface, making it easy for teams to navigate and manage HR tasks.
Comprehensive suite of features, covering all aspects of the employee lifecycle, from onboarding to performance management.
Robust reporting and analytics capabilities that provide valuable insights into HR performance.
Excellent customer support, with dedicated account managers and a responsive help desk.

Cons

May require additional customization to fully align with specific organizational needs.
Some users report occasional performance issues during peak usage times.
Pricing can be higher than comparable HR software for small businesses or startups.
Limited integrations with thirdparty software, which may require additional effort for data exchange.

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Reviews

Arnold Cuesta

January 28, 2026 Source: Trustpilot.com

My experience with Oyster has been efficient, transparent, and supportive

My experience with Oyster has been positive overall. The onboarding process was clear and well-structured, making it easy to understand my employment setup, contract details, and benefits. The platform itself is user-friendly and effectively centralizes important HR information, which is especially valuable in a global employment setup. I also appreciate the professionalism and support shown by the team when assistance is needed. To further improve the experience, faster response times for time-sensitive concerns and more proactive status updates would be helpful. Overall, Oyster is doing a great job enabling global employment, and with a bit more responsiveness, the experience would be even better.

M J

December 18, 2025 Source: Trustpilot.com

Molly at Oyster Partnership has been…

Molly at Oyster Partnership has been fantastic to work with. She’s friendly, warm, and extremely efficient, and always matches me with great roles that suit me well. Highly recommend! Joana H.

KHALIL RAHMAN

May 1, 2025 Source: Trustpilot.com

First time working for oyster and they…

First time working for oyster and they are great setting everything up for me. Dana is great.

Faisal

April 8, 2025 Source: Trustpilot.com

Good service, quick payouts

Its my first experience with oyster as my payroll provider and its great. Thank you

Vilte Dewar

January 21, 2025 Source: Trustpilot.com

Reliable partner for international hiring

Oyster provides clear and reliable support when navigating the tricky landscape of international employment. Their platform is well set up and easy to use, they also continuously improve the features and processes. Most importantly, our team members have always found the onboarding and offboarding process to be well coordinated and smooth. We've used other EOR providers in the past and have not had such a positive experience. Their platforms were poorly set up, unreliable, customer support was slow and we never felt the confidence we do with Oyster. Makes our lives so much easier and enables us to hire the best talent anywhere in the world.

Ali Cuneyt Cobanbeyli

January 18, 2025 Source: Trustpilot.com

User-friendly interface

Date of experience: January 18, 2025

Kelvin Wee

December 31, 2024 Source: Trustpilot.com

Quick and Seamless Onboarding

The entire process was pretty quick and seamless. It is by far one of the best onboarding process that I have experienced. Kudos to the team!

Jojie Basmayor

December 20, 2024 Source: Trustpilot.com

I am very happy with how the Oyster app…

I am very happy with how the Oyster app navigates. It's user-friendly and easy to understand. The instructions are also very clear, and when I need assistance, I am confident I can easily ask questions.

Raphael P

December 19, 2024 Source: Trustpilot.com

Highly responsive

Highly responsive, super helpful, and supportive!

Nicola Donno

December 18, 2024 Source: Trustpilot.com

Very straight forward

Date of experience: December 18, 2024