Optimal Workshop Reviews

I like how simple the platform is - there are a lot of test types that are offered and lots of ways to customize them to your needs. I found the first-click super valuable to my work and would recommend it!

There is a limitation on screening questions so you have to be cognisant regarding who you want your audience to be. I also found it hard to aggregate user answers for post-test questions.

It combines various types of tests into one platform making it easier to build and identify research needs and execute them. I like the variety and how it's kind of a one-stop-shop.

I used the Treejack testing tool by Optimal Workshop to get user feedback during a website redesign to ensure the information architecture was intuitive. It was a great tool with a very easy to use interface and the price was right at $99/month. The way the feedback data is organized is very helpful and allows you to see aggregate data as well as how users journeyed through the tasks. It provided great insights into how users were thinking .

I can't think of anything that was negative when using this tool.

Optimal Workshop allows you to get first-hand feedback from users so you are designing based on their needs, rather than trying to guess at the best way to structure and design your websites.

If you are a Ux designer and want to do usability testing evaluate design and frame information architecture then you may take this tool and get your work done very easily.

Ofter the users who participate in the useability testing do not provide genuine results as they often get quickly through the takes without understanding it completely as they are in a hurry to complete and take the pay.

If you are a UI/UX designer and need to test his design then you can try this application.

It is used by me for the purpose of user testing of the projects of the clients and also some self-projects. Here you get to do not only user testing but also you can get through the information architecture and reiterate the designs based on such information.

Optimal Workshop's qualitative analysis software and intuitive user experience make this a powerful tool in my arsenal as a User Researcher. They have a beautiful and delightful user experience - you can tell they did user research and testing of their product. OW provides a variety of analysis software for every qualitative study that makes interpreting and synthesizing your data a dream.

Not much to dislike. It's a powerful tool and I can't say enough good things about it!

With OW I can interpret and analyze large datasets quickly and effectively. I am not spending days or weeks (like I used to) creating complex spreadsheets and virtual whiteboards with 1000's of stickies to synthesize data.

I love how easy it is to set up a test in the Optimal Workshop, and the presentation of test results. I used all the test types available: card sorting, tree testing, and chalkmark, and also reframer to organize my qualitative research notes and observations. All easy to use and efficient. I like that they have an option to buy OW for a month only, so if your research needs are not constant, you don't have to pay for a tool all year long, only when you need it and use it.

Nothing comes to mind, really. If I could wish for something, it would be a more advanced survey tool. But I understand that surveys are not the main aim of using Optimal Workshop.

I used it the most for organizing categories and menus in the e-commerce marketplace. I admire how it helped organize a huge amount of data. I also recommend reframer for teamwork on the research results. Making notes, tagging behaviours, task success, sentiment in real-time - all that makes analyzing the research results faster and more efficient.

I LOVE almost everything about Optimal Workshop. I think the what I like best is the price and pricing structure. It makes it really easy for my organization to pay for what we need when we need it and not watch money go down the drain during some less used times. I also love how easy it is to set up tests. I was fairly new to UX research when I started using the tool and was able to pick up on the tool and the tests very quickly.

The only thing I can think of is the inability to split audiences in one test. We had to run almost 4 of the same tests but had to separate it out to capture the audience segmentation. Having the ability to do this in the tool would be really nice.

Optimal workshop is a fantastic tool for organizations of all types and budgets. The ROI is incredible. The tool is extremely inexpensive for the insights and value gleaned from it. Definitely try it out!

We're solving information architecture tests for the most part. Things like navigation structure and different navigation designs. However, we've also used the Chalkmark test to test out page designs against one another.

Tree testing, Card Sorting, Research Analysis, and Qualitative tagging are excellent!

Not all participants who take part in the survey take the survey seriously. A lot of time goes to waste on filtering this out.

Speedy recruitment, relatively easy to conduct tests in Optimal Workshop. Data collection is speedy.

I really love all of OW tools. I use Reframer the most for all of our user interviews. I love that they keep adding new analysis tools for their tree testing and card sort platforms. For simple surveys their survey tool is great. Another wonderful thing about OW is the information avaialble. So many great resources, best practices and tips for their tools and how to best leverage them.

I metinoned using Reframer the most. The biggest frsutration I have is not beign able to export my themes and obseravtions to Miro. Sometimes performance is an issue when my studies get larger.

For one keeping all my research for a project in one place. It helps to keep our whole team organized. Also because it's a collborative tool my team can help me take notes in one central place. I've noticed are studies are more insightful as a result of the analysis tools availbel for each study type.

The analysis tools are really powerful and the functionalities for card sorting are flexible. I wasn't aware the first time I tried to use it that it supported images in cards and add tooltip descriptions but those options are available which makes it pretty much a complete tool for remote card sorts.

As far as I know, there isn't a way to create subgroup hierarchies and conduct a mixed open/closed card sort. For example, if I have some set cards for participants but also want to open it up to creating new cards themselves. These are just some limitations I've noticed, but they're mainly nice to haves.

I highly recommend it as a card sorting tool. There are other functionalities but I'm not familiar with them.

We used it to reorganize and redesign an internal website. It helped us to understand how our users categorized and grouped content and pages. It saved a lot of time from having to run card sorts in person, especially with the options to include tooltips and images.

Optimal Workshop is a fantastic tool for organizing the information structure of your interface. It is extremely useful for the UX/UI pre-design research process.

Like any free tool, it has its limitations. Optimal Workshop allows you to organize the information in graphs, but only from 10 selected answers in the free version.

Optimal Workshop has particularly helped me in my career as a UX / UI designer, especially in card sorting. It has allowed me to organize the structures of our interfaces in a much more user-related way.