Openprise Reviews

User Rating

4.9/5 (Based on 63 Ratings)

Rating Distribution

Excellent
93.7%
Very Good
6.3%
Average
0%
Poor
0%
Terrible
0%

User Sentiments

Data Cleansing Capabilities, Extensive Integrations, Powerful Automation, Excellent Customer Support

Steep Learning Curve, Complex User Interface, Lack of Training Material, Occasional Job Errors

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Review Summary

Openprise is a highly-rated data orchestration platform praised for its versatility and ease of use, especially with Salesforce automation. Users highlighted its ability to cleanse, standardize, de-duplicate, enrich, and manipulate data, leading to improved data quality and faster lead creation. The platform also receives consistently positive feedback for its exceptional customer support, with users describing the team as knowledgeable, responsive, and dedicated to solving complex problems. While some reviewers note a learning curve, they emphasize Openprise's powerful features and the value it brings to data-driven organizations.

Pros

Openprise offers powerful data orchestration capabilities, enabling automation of various tasks.
The customer success team is highly knowledgeable and responsive, providing excellent support.
Openprise is scalable and can handle large volumes of data, making it ideal for large enterprises.

Cons

The platform can have a steep learning curve, requiring some time to become proficient.
The user interface could be more userfriendly, especially for less technical users.
Some users have noted that the platform lacks indepth training materials, relying mainly on oneonone training.

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Reviews

Verified User in Information Technology and Services

January 4, 2023 Source: G2.com

OneStop Data Orchestration Wonder !!

What do you like best about Openprise?

Openprise definitely helps to take away a lot of load from the destination system and has a lot of computation/data orchestration power !!! For data manipulation solutions whether in Salesforce or any system we tend to think the Openprise way if it does not have to be synchronous.

What do you dislike about Openprise?

noting to dislike but Would like to see more

Recommendations to others considering Openprise?

- controls over data sorting feature before sending updates /

What problems is Openprise solving and how is that benefiting you?

- have direct filter for source data pull such as salesforce /

Verified User in Information Technology and Services

June 21, 2022 Source: G2.com

Versatile, powerful and easy to learn

What do you like best about Openprise?

If there are some limitations in automation, data cleansing, or data manipulation on Salesforce, Openprise more than likely provides another solution to those needs. The tool has transformed the way our organization does lead routing and provides a plethora of templates and recipes to make the building process as simple as possible. Openprise support has also gone above and beyond for our organization to understand our project visions, and have offered prompt guidance for them. The team actively listens to the needs of their customers in a community conference and keeps us informed of upcoming features to support us.

What do you dislike about Openprise?

The user interface for the tool and the templates can take a few training videos to grow accustomed to. A few iterations of updates that include more help text, descriptions, and examples will come a long way in helping a user fully utilize and understand what Openprise has capabilities of doing.

What problems is Openprise solving and how is that benefiting you?

We have used Openprise to more quickly and accurately route leads and create sales opportunities for our organization. We've been able to benefit tremendously from Openprise's data cleansing templates to normalize our Account and Contact data.

Cassie S

March 3, 2022 Source: G2.com

It very easy to learn and navigate.

What do you like best about Openprise?

One of the best benefits is the customer support we receive. Grant Saechao has been one of our best assets to using and integrating Openprise.

What do you dislike about Openprise?

So far, I haven't found anything I particularly dislike.

Recommendations to others considering Openprise?

Go for it!

What problems is Openprise solving and how is that benefiting you?

Openprise has been able to bridge the gap with SalesCloud.

Nizam A

January 6, 2022 Source: G2.com

Reduce Marketo TCO: schedule recurring purge and merge activity to reduce Marketo database size to meet database size limits each QTR How to build a scalable enterprise architecture

What do you like best about Openprise?

Message to Enterprise Application Leaders and the Office of the Chief Architect:

What do you dislike about Openprise?

Recommendations to others considering Openprise?

Think of OpenPrise as an enabler for over 50 to 100 capabilities that the enterprise will have to build through the various stages of growth such as Lead Management or Partner Management. Don’t be stuck in the mud and unable to build capabilites and/or arm your lines of business with answers to some of their most pressing questions:

What problems is Openprise solving and how is that benefiting you?

Veronica G

December 20, 2021 Source: G2.com

Great Tool, Even Better Implementation and Support Teams!

What do you like best about Openprise?

Openprise solves a considerable chunk of our data problem, from duplicates to list loading. I like that we can have one robust tool to solve those problems and more.

What do you dislike about Openprise?

I do think that the website/app portal can be a bit overwhelming. There are many features within Openprise that are not available to us based on the package we chose, which is totally fine, but I feel like they are still there and are just cluttering the space. Between the website and the app portal, it can get overwhelming, especially for new clients like us.

What problems is Openprise solving and how is that benefiting you?

We have a few data issues that we wanted to address with Openprise. The biggest issue was the list loading process that took us days to validate and load to Salesforce. We lose time and urgency when reaching out to valuable leads. With Openprise, we're able to automate most of the validation and even harness our own data to enhance and deduplicate. Now it takes us a few hours, or a day at most, to do the process. We're still finetuning the process based on our needs which is another thing that's good about Openprise! They listen and work with you on the problems you want to solve and are there for you along the way.

Jason H

November 18, 2021 Source: G2.com

Robust tool with a lot of support

What do you like best about Openprise?

The tool has all the capabilities we were looking for and the support from the openprise team has been incredible. They make sure you are successful

What do you dislike about Openprise?

It requires a long onboarding process. It makes sense with all the capabilities and making sure it's correct.

What problems is Openprise solving and how is that benefiting you?

Cleansing and enhancing our data

Verified User in Non-Profit Organization Management

November 1, 2021 Source: G2.com

Wonderfully Flexible Cloud Tool for Enriching and Maintaining Clean Customer Databases

What do you like best about Openprise?

I like the variety of ways it offers to infer, enrich, clean up, and de-duplicate your data and then automate those functions. I've set up several automated jobs that routinely clean up our database. When I started using Openprise I couldn't access custom tables in Marketo through the tool, but they put it on their roadmap and now I am using a custom table in an automated job. It's so nice to work with a company that listens to your needs and implements such a feature.

What do you dislike about Openprise?

I wish there was a graphical user interface to better visualize what tasks are impacting a field. Also, sometimes the job errors are not very clear, but my customer support contact let me know they are working on improving this. Whenever I have shared feedback or requested a feature the support team has been very open to new ideas.

Recommendations to others considering Openprise?

Openprise is very quick to get started, unlike so many tools. Their support is great and the tool has so many features. I would recommend it to folks with customer databases as a tool for making automated jobs for maintaining the cleanliness of the data, enriching it with inferred or purchased data and deduplicating the data. The more you apply the tool the more functions you find it can do.

What problems is Openprise solving and how is that benefiting you?

Cleaning and normalizing database attributes, inferring missing data based on other known data, de-duplicating leads while maintaining a user's communication preferences which is critical, and I've used it to reassign audiences from one category to split into two now twice. All of these I have been able to do in an agile style myself which has relieved IT and enhanced our company's marketing abilities and marketing intelligence.

Verified User in Industrial Automation

October 20, 2021 Source: G2.com

Powerful System & Great People to Work With

What do you like best about Openprise?

Openprise is data orchestration at its finest. Openprise provides mutliple facets of improvement to our data. We've used the system to cleanse, gauge the health, create an Eloqua audit log, automate processes, fill data gaps, and more.

What do you dislike about Openprise?

The only negative is that there is a steep experience curve. The good news is that you work with a crackerjack team that will patiently train and guide you while you learn and become independent in the system.

Recommendations to others considering Openprise?

Take a good look at your data and ask yourself, "can this be better?" Odds are, your answer is "absolutely." Pull together use cases of what you want to improve and challenge Openprise to provide a solution on how they'd solve the problem.

What problems is Openprise solving and how is that benefiting you?

Problems: junk data, gaps in data, no Eloqua audit log

Verified User in Information Technology and Services

July 14, 2021 Source: G2.com

Openprise is an Amazing partner

What do you like best about Openprise?

Hands down it's the support team. They are not only knowledgeable about their platform and capabilities, but they have invested the time to learn our systems, processes, and goals. I can bring them any problem I need to solve and they will provide several options on how to approach it. I consider my Openprise team as an extension of our team, not a vendor. The platform itself is extremely flexible, allowing us to use it for multiple scenarios.

What do you dislike about Openprise?

The only downside I've experienced is that any changes that we need to be made to a job, we have to submit a request for. We can not log in and make a change ourselves. But since our support team is amazing this is really not an issue.

What problems is Openprise solving and how is that benefiting you?

We rely on Openprise for dozens of jobs that wouldn't be possible if we needed to build and run in SFDC. We can get a lot accomplished without bogging down our SFDC instance. Openprise does a lot of our heavy lifting.

Verified User in Information Technology and Services

July 8, 2021 Source: G2.com

Best Data Management/Automation Software Around

What do you like best about Openprise?

The capabilities of the tool are its best selling point. There is simply nothing it cannot edit/update/automate within large-scale SFDC databases.

What do you dislike about Openprise?

The UI is a bit rough. However, their support team is incredible and makes defining criteria/setting up jobs a breeze.

Recommendations to others considering Openprise?

Buy it!

What problems is Openprise solving and how is that benefiting you?

Data management/automation & streamlining processes. The biggest benfit realized is simplifying the lead routing process.

Openprise Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Openprise?

Review Summary

Pros

Cons

Verified User in Information Technology and Services

Verified User in Information Technology and Services

Cassie S

Nizam A

Veronica G

Jason H

Verified User in Non-Profit Organization Management

Verified User in Industrial Automation

Verified User in Information Technology and Services

Verified User in Information Technology and Services

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