OneHash CRM Reviews

User Rating

4.8/5 (Based on 170 Ratings)

Rating Distribution

Excellent
90%
Very Good
5.9%
Average
0.6%
Poor
3.5%
Terrible
0%

User Sentiments

Comprehensive CRM Functionality, Extensive Integrations, Customizable Features, Excellent Customer Support

Steep Learning Curve, Mobile App Functionality, Complex User Interface, Limited Documentation

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Review Summary

Based on reviews from G2, Capterra, and Trustpilot, users generally find the product easy to use, with intuitive navigation and a clean interface. Many users appreciate the detailed reporting and analytics features, which provide valuable insights into their business performance. The customer support team is praised for being responsive and helpful, providing prompt assistance when needed. Some users mention occasional glitches and limitations in customization, but overall, the product is well-received for its user-friendliness, reporting capabilities, and reliable customer support.

Pros

Userfriendly interface and simple setup.
Robust reporting and analytics capabilities.
Excellent customer support and training resources.
Highquality customer relationship management (CRM) features.

Cons

Some users reported occasional bugs and glitches.
Limited customization options compared to some competitors.
High pricing compared to some of the competitors' offerings.
Steep learning curve for some users.

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Reviews

Sara L

November 7, 2024 Source: G2.com

Multi-currency feature makes OneHash a worthwhile investment.

What do you like best about OneHash CRM?Being a part of an organization with multiple countries as branches, I am able to manage the different billing currency with live currency exchange rate.What do you dislike about OneHash CRM?Learning curve initially is flat but later on it steeps rapidly.What problems is OneHash CRM solving and how is that benefiting you?When we were using legacy software, it was quite difficult to handle debtors' accounts with different currencies. Now, OneHash has made the process smoother.

Nazma B

August 11, 2024 Source: G2.com

Quality Analyst

What do you like best about OneHash CRM?The Useability, Customer Support and Features make it one of the best softwares to use in the market.What do you dislike about OneHash CRM?Interface and reports part could have been betterWhat problems is OneHash CRM solving and how is that benefiting you?Helps Manage the sales in the company, Reporting, Creation of deals, leads, sales and Invoicing.

Verified User in Health, Wellness and Fitness

July 22, 2024 Source: G2.com

User Friendly Interface

What do you like best about OneHash CRM?User friendly interface, faster navigation, customizable dashboards, CRM integration with easy implementation and comprehensive analytics which is ideal for daily use. The support services are responsive and efficient, ensuring any issues are quickly resolved. Highly recommended for anyone seeking reliable software solutions.What do you dislike about OneHash CRM?While OneHash CRM offers a range of robust features, the initial setup and customization process can be somewhat complex, requiring a steep learning curve for new users. However, these issues are often mitigated by the responsive support team.What problems is OneHash CRM solving and how is that benefiting you?OneHash CRM is solving several critical problems, including scattered data and lack of integration between various business functions. By centralizing all customer interactions and data, it streamlines communication and ensures that all team members have access to up-to-date information. This has resulted in improved customer satisfaction, better team coordination, and increased efficiency in our operations.

Verified User in Health, Wellness and Fitness

July 19, 2024 Source: G2.com

Exceptional Customer Support with One Hash CRM

What do you like best about OneHash CRM?The responsiveness and effectiveness of their team have significantly enhanced our customer service experience.What do you dislike about OneHash CRM?It become difficult at times to get their support over ph call.What problems is OneHash CRM solving and how is that benefiting you?calling effeciency eventually incresaing our revenue

EXPO SRI LANKA THILINA

December 12, 2023 Source: Trustpilot.com

I am happy with the Team

I am happy with the Team, supportive, and very comprehensive CRM, more like one-stop-shop to make your business digital, I highly recommend them.

Prashanth N

November 3, 2023 Source: G2.com

"Experience with Once Hash"

What do you like best about OneHash CRM?

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

What do you dislike about OneHash CRM?

Majorly some multiple navigations difficult to keep remember.

What problems is OneHash CRM solving and how is that benefiting you?

Real time cumminication with customer get the Leads status & also help us to companing

Prashanth N

November 3, 2023 Source: G2.com

Leads status & also help us to companing Experience with Once Hash

What do you like best about OneHash CRM?It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.What do you dislike about OneHash CRM?Majorly some multiple navigations difficult to keep remember.What problems is OneHash CRM solving and how is that benefiting you?Real time cumminication with customer get the

Prashanth N V

November 2, 2023 Source: Trustpilot.com

It has seamless communication and real…

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

Shivani O

October 17, 2023 Source: G2.com

"OneHash CRM in Action: A User's Perspective"

What do you like best about OneHash CRM?

In our work, contact management is necessary and that too in real time. This features is highly efficient as the multiple channels can be integrated in OneHash CRM.

What do you dislike about OneHash CRM?

We had encountered issues in its usablity initially as the CRM is quite comprehensive but became familiar later.

What problems is OneHash CRM solving and how is that benefiting you?

It has effectively addressed the challenge of promptly reaching out to leads worldwide in real-time.

Rohit S

October 17, 2023 Source: G2.com

"A complete All-in-One CRM solution for streamlining business operations"

What do you like best about OneHash CRM?

OneHash CRM offers many features that help us to increase our productivity. It’s a cloud-based CRM that is very scalable. OneHash CRM platform offers a comprehensive suite of solutions that streamline processes like CRM, Accounting, HR and payroll, Appointments, and many more.

OneHash CRM is helping our businesses to optimize their operations and drive growth.

What do you dislike about OneHash CRM?

I felt Nothing as such to dislike in Onehash, Everything is up to mark.

What problems is OneHash CRM solving and how is that benefiting you?

OneHash is a platform which helps us to automate and streamline our whole business strategy. Starting from lead management, automated workflows at every stage of the process.

OneHash CRM Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use OneHash CRM?

Review Summary

Pros

Cons

Sara L

Nazma B

Verified User in Health, Wellness and Fitness

Verified User in Health, Wellness and Fitness

EXPO SRI LANKA THILINA

Prashanth N

Prashanth N

Prashanth N V

Shivani O

Rohit S

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