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In our Org backing up data has always been performed manually through the weekly exports, and while this worked for us it was not an actual solution for backup AND recovery. As our org grew in size so did the complexity and number of group of Users within it. This forced us to review our current process and find an enterprise solution. Odaseva is a very powerful platform that was incredibly easy to setup and use, through the use of the audit reports we were able to identify what objects, app or fields were missing permission to capture that data as well as our metadata. The interface is packed with many features but in a straight forward layout that's easy to navigate and understand. The support from Odaseva in getting our Orgs connected and the hourly, nightly and weekly full backs was streamline and again, very simple. Their guides and documentation are loaded with a ton of great content making it easy to learn and use. I could not recommend a better system for back up and recovery.
I have no dislikes about the platform, it has provided us with every solution we required and there are still additional features and function that we have yet to utilize but will be able to do in the future.
Replacing the out-of-the-box weekly export functionality that Salesforce current offers for a backup, and a net new function of being able to restore data.