NoFraud Reviews

Nofraud removed all of the manual intervention our internal team had to do to try to prevent fraud. It is literally like having your own outsourced fraud detection team. It has saved us hundred's of hours a year in employee time savings. In addition, we are able to have a higher approval rate using Nofraud. We could not run our ecommerce businesses without NoFraud.

Nothing. Everything about Nofraud is great from the software, integration to support.

Reduced chargebacks dramatically while increasing approval rates of transactions. We save so much time using NoFraud. Our team is now focused on Customer Service and growing our business instead of determining if orders are legitimate or not.

I enjoy the peace of mind of knowing transactions are secure.

Not really a downside, I enjoy the product.

Get this product!! Save yourself the headaches of chargebacks!!!!

No more Chargebacks.

Their Quick Response. And attention to detail.

There are no downsides of working with NoFraud.

Protecting our company and customers from fraud transactions.

Just plain works. No more quarterly meetings to fine tune credit card gateway settings while biting our nails hoping we don't tank conversion rates. Foreign customers can now place orders without having to relax our overall fraud posture. Recurring charges now just work. Accounting has fewer problems with credit memos and reconciliation, Sales gets their conversion growth, Logistics isn't pulling orders off the line or calling carriers to return shipments. IT is working on growth projects instead of fire fighting all of the above.

Occasionally the product doesn't apply tags to an order or two. Rare but irritating.

Chargebacks were painful, and credit card gateway anti-fraud settings deterred valid customers and made extra work for customer service.

Our team no longer has to check every order manually and can focus on growing the store! We also like the capability to add an email to a white list when needed.

I wish this app would communicate with our fulfillment center, besides email to pause an order until further notice.

I highly recommend NoFraud to E-commerce users!

Inventory retention since the fraudulent orders are no longer being fulfilled.

After the setup, NoFraud is a hands-off and effective solution to preventing fraudulent orders on Shopify, our e-commerce platform. The setup was pretty easy. Customer support has been friendly and helpful.

So far, there's nothing I dislike about NoFraud.

We were getting a lot of fraudulent orders. The Shopify fraud app was completely ineffective, the Payment Gateway filters were only partially effective and required a lot of manual oversight, and the other manual solutions we were using were cumbersome. Sure NoFraud cost more than our previous solutions (mentioned above), but it is completely worth every penny, as ineffective fraud prevention software and processes are way more costly when lots of fraudulent orders come through.

Clear, Fast, Reliable, Competitive Pricing

Nothing, it has no downside at all! Keep it up!

Go ahead! Great choice!

Detect fraudulent orders before they get processed.

Avoid Chargebacks

Avoid customer frustration

Avoid team effort on reviewing manually each order.

Great support from the team, and always there to keep us ahead of the curve.

One downside is that sometimes is gets confusing when fraudulent claims are covered by NoFraud through Shopify, but submit on the last day triggering emails sent, and could be resolved prior to the deadline.

Benefitting our business by catching charges that could be placed on others cards, and from there claims will be filed which will cost us. Money saving! Great forecasting to identify potential areas of fraud.

Easy access to our Support Team when we need them and an intuitive interface.

The only issue we've ever had is existing customers being flagged. That has gotten better the longer we've used No Fraud and their support always works with us once we let them know.

Before No Fraud, we had to have an Order Verification Department. We've been able to relocate them to supplement our Customer Service and it has been a huge help. We also love the peace of mind that comes with the Chargeback Protection.

I really like the detailed insights that come with each transaction capture. Each pass/fail gives clear data as to how NoFraud came up with their fraud decision. Whitelisting is also super easy!

The interface feels a little dated. Can be hard to find action buttons.

NoFraud is taking fraud prevention out of our hands and saves a lot of customer service work.