EL

Erik Lillquist

January 1, 2026 Source: Trustpilot.com

Made for the big leagues

We are a large scale event staffing agency that operates on a national scale. We have been customers of NextCrew since 2020 (5 years) and moved to it from a different solution because of the feature set it had at the time for managing large teams in the field. What became the biggest "win" on the platform however was the constant iterative improvements rolled out by their dev team and the incredible support provided. The platform is strong enough to keep up with heavy traffic and a high volume of projects at once but it's also nimble enough (through customizations) to cater to the specific needs of my company. 2 years ago, the platform made a major leap to a functionally new interface and management process and it took things to that next level for us. Obviously the user experience for the staff in the field is important as well. The app is stable, easy to use and intuitive.
If you are shopping for a new talent management platform for your business, you should give them a test drive. They are certainly an asset to my business.

TW

Taylor W

February 7, 2025 Source: G2.com

Great customer service and willingness to make things happen

What do you like best about NextCrew?They were able to take an old software that we were using and implement the things we loved on that software into the NextCrew software. They have made importing data extremely easy to meet our business needs. They have the best customer support with a quick response time.What do you dislike about NextCrew?We are not able to send texts or emails without the crew member having an account.What problems is NextCrew solving and how is that benefiting you?They implemented resume parsing. We pull resumes from indeed and they do not always have the contact information, so this makes it easier to get the information we need.

CP

Chantal P

September 30, 2024 Source: G2.com

Great support and information from a fantastic team!

What do you like best about NextCrew?I like being able to connect with the team easily, to gain insight on new additions to the program, support when needed, etc. What do you dislike about NextCrew? Recommendations to others considering NextCrew?It is a pleasure being able to work with them.What problems is NextCrew solving and how is that benefiting you?My dislikes come more from not fully understanding, the more we grow and get to know 2.0 the more surprised and excited we are to learn more!

NL

Nilay L

July 26, 2023 Source: G2.com

best and easy to use work force management platform

What do you like best about NextCrew?it provides complete staff management solution which covers all the important areas. and dividing roles for different user is flowless and easy to configure.What do you dislike about NextCrew?the cost is bit high and it lacks few of the useful featues like repots and analysis details.What problems is NextCrew solving and how is that benefiting you?it provides efforless solution for workforce management around small team and all the essential featues works flowlessly.

KT

KADIR T

July 10, 2023 Source: G2.com

"Welcome new comer: NextCrew"

What do you like best about NextCrew?

It's very flexible programme for new comers. We're able to configurate whatever we like to connect with a person and programme provides mobile candidate experiences

What do you dislike about NextCrew?

Full digitalisation inside programme sometimes giving error message when we try to connect from mobile. I believe developpers will manage this bug to avoid any access problems.

What problems is NextCrew solving and how is that benefiting you?

When we need new employee, programme was giving chance to us to find all candidates . We can easily say more sourcing with less labors.Good alerts, warning messages to team members linked to their communication choice.

NS

Naincy S

July 6, 2023 Source: G2.com

"NextCrew Overview"

What do you like best about NextCrew?

This cloud-based platform helps staffing companies to grow, and the best feature they have is this user-friendly app, which everyone can use. I like how smooth it is.

What do you dislike about NextCrew?

The dislike is that it cost bit high from where everyone can not afford this, so yes, they should make it relatively cheap, and they have a minimal source to communicate with the leads and clients.

What problems is NextCrew solving and how is that benefiting you?

It is very user-friendly, so yes, we don't need to give hours to get understand this product, and everyone can understand very quickly, and this is the thing which is very beneficial for us.

AU

Anonymous User

July 4, 2023 Source: G2.com

"NextCrew is for Next Gen Employment"

What do you like best about NextCrew?

The very best feature of this product is its user interface. Such an easy-to-use application, even for the first time to set up everything. One can find everything right from employee management to processing payments.

What do you dislike about NextCrew?

Everything is perfect except their pricing, which seems a little high.

What problems is NextCrew solving and how is that benefiting you?

I run a small agency with a group of Marketing freelancers occasionally. This product seems to be a lifesaver for me to manage all the temporary staff.

AG

Adrian G

March 16, 2023 Source: G2.com

"The Ultimate Solution for Workforce Management"

What do you like best about NextCrew?

What I love about NextCrew is its user-friendly interface, which makes it easy for both administrators and employees to use. The software is highly customizable, allowing you to set up schedules, notifications, and reporting tailored to your business needs. Additionally, the mobile app is fantastic, enabling employees to manage their schedules and check-in/out with ease.

What do you dislike about NextCrew?

There was not a thing I dislike about this.

What problems is NextCrew solving and how is that benefiting you?

I have exoeriences no problems with this software.

KA

Kristen A

November 12, 2020 Source: G2.com

"NextCrew has automation, innovative technology and features that are customizable"

What do you like best about NextCrew?

NextCrew continually upgrades the system’s processes and features. They listen to each client’s specific needs and provide new features available to handle those needs. They also have tech support that responds quickly to handle any issues. The crew member app is wonderful! Our staff love using it and enjoy having more information at their fingertips.

What do you dislike about NextCrew?

The sales/lead process has room to grow. Currently there are limited capabilities to communicate information with leads and clients that does not involve copying and pasting. I know that NextCrew has plans to develop this.

Recommendations to others considering NextCrew:

If you are looking for a way to organize your staffing company processes and provide your staff with valuable technology, then NextCrew is what you need. You will not only have an excellent system, but a partnership with NextCrew to continually improve your processes. They care about each client and their individual processes and work to develop your system with you. After being with Salesforce for over 4 years, we switched to NextCrew and never regretted it.

What problems is NextCrew solving and how is that benefiting you?

Our communication with our crew/staff has improved greatly. Our processes have become easier and faster with fewer steps.

CD

Cam D

April 16, 2020 Source: G2.com

"A Staffing Sensation"

What do you like best about NextCrew?

My staffing agency has been using NextCrew from the start in 2018. Their platform, service, and details are top notch. From staffing profiles, to invoicing clients, the site IS an integral part of my business, not to mention the App they provide to staff. Next Crew service gives me every detail of my company at a few clicks, and it's intuition and depth of data are second to none. Customer service and training is fantastic.

What do you dislike about NextCrew?

Every workflow is different, and their defaults needed, however every business runs differently. For any step I need that isn't set, they work with the in house developers to remedy, adjusting to my workflow.

Recommendations to others considering NextCrew:

I'd look closely and the depth of other 'staffing programs' before choosing them. Kronos is clunkly, staff mate or others don't fully integrate data past staffing

What problems is NextCrew solving and how is that benefiting you?

The ease of booking event staff, invoicing, tracking hours, payroll, and general data, have given me have more time to focus on my company's development, recruiting great staff and clients.

NextCrew Reviews

User Rating

Rating Distribution

Do You Use NextCrew?

Erik Lillquist

Taylor W

Chantal P

Nilay L

KADIR T

Naincy S

Anonymous User

Adrian G

Kristen A

Cam D

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