MyOperator Reviews

User Rating

4.1/5 (Based on 110 Ratings)

Rating Distribution

Excellent
65.5%
Very Good
14.5%
Average
1.8%
Poor
0%
Terrible
18.2%

User Sentiments

Excellent Customer Support, User Friendly Interface, Cost Effective Service, Call Recording & Tracking

Hidden Charges, Poor Service Quality, Unresponsive Customer Service, Lack of Features and Integrations

Do You Use MyOperator?

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Review Summary

Users often praise MyOperator's user-friendly interface and ease of use, highlighting its intuitive design and straightforward navigation. Many appreciate the platform's comprehensive features, such as call tracking, lead management, and analytics, which help streamline their business operations. Additionally, reviewers commend MyOperator's reliable customer support, noting the team's responsiveness, helpfulness, and willingness to go the extra mile. However, some users have reported occasional technical issues and suggest improvements in the platform's reporting capabilities. Overall, MyOperator users express satisfaction with its user-friendly design, feature-richness, and supportive customer service.

Pros

Easytouse interface and userfriendly design.
Streamlines communication and improves response times.
Integrates with multiple communication channels and platforms.

Cons

May require additional training for some users.
Limited customization options for advanced users.
Potential for technical difficulties and downtime.

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Reviews

IND Gogetta

June 27, 2025 Source: Trustpilot.com

DDN Fibernet

We’ve had a good experience using MyOperator’s WhatsApp Business API services. The platform is easy to use and helps us manage client communication smoothly.

Special thanks to Mr. Rudra, who has always been there to assist us whenever we faced any issue. Even though different people answered our support calls, he told us to simply mention his name and the call would be transferred – which really helped.

Chaman C

October 16, 2023 Source: G2.com

The best cloud telephony solution provider in India

What do you like best about MyOperator?

Super-easy User Interface - The interface of the software is self-explanatory. Without even a demonstration, anybody can understand the software.

What do you dislike about MyOperator?

24x7 customer support - The support team of MyOperator is pro-active. They are available over telephonic calls, live chat, and email as well.

Recommendations to others considering MyOperator?

Software advancements very frequently

What problems is MyOperator solving and how is that benefiting you?

Downsides of MyOperator are:

Daryl V

April 25, 2023 Source: G2.com

great call aggregating tool at an affordable price.

What do you like best about MyOperator?

The ease of setting up workflows, the ai generated voice assistant andhow economical it is compared to most of the competition.

What do you dislike about MyOperator?

I wish there were more intricate ways of setting uo workflows and more granular settigns ith regards to teams and calls.

What problems is MyOperator solving and how is that benefiting you?

Helps us have a 24x7 ibound call tracker that auto routes potential clients to the correct departments and personel and reduces our dependence on having actual staff available throughout the day.

Manisha Kumari M

August 7, 2022 Source: G2.com

The support peoples are updated.

What do you like best about MyOperator?

Dashboard is very simple and easy to use

What do you dislike about MyOperator?

Nothing like this is there. If you will use it you came to know about it

What problems is MyOperator solving and how is that benefiting you?

We can track the customers number with date, time and recordings over there. The my operator platform works great.

Badshah B

March 21, 2022 Source: G2.com

OTP services, using API integration Effective and good quality cloud telephony tool

What do you like best about MyOperator?

Easy to use interface

What do you dislike about MyOperator?

The service standards are premium

Recommendations to others considering MyOperator?

Have not noticed any sort of service disruption or downtime

What problems is MyOperator solving and how is that benefiting you?

Tech and customer support is very supportive and helpful

Nithin R

March 9, 2022 Source: G2.com

Data integration with the CRM which makes it easy to pop up customer data before call to nudge users to provide better support Easy and user friendly cloud telephony agent

What do you like best about MyOperator?

The UI and the ease of access are supreme with the tool. We have been able to map all our calling needs to my operator and it has been going super smooth every since.

What do you dislike about MyOperator?

The support team has to improve as we do not have a constant connection and any changes mentioned need a lot of time to be implemented. Sometimes there are drops and it disrupts the flow

What problems is MyOperator solving and how is that benefiting you?

Real-time calling and cloud telephony solution.

Mansi K

December 16, 2021 Source: G2.com

Best software for Operating the Calls

What do you like best about MyOperator?

In myoperator the way we can manage all the incoming calls is the best thing.

What do you dislike about MyOperator?

As of now no dislikes for the software as it fulfills all the needs of the organization.

What problems is MyOperator solving and how is that benefiting you?

We were facing so many issues while working with manually or over google sheets to maintain the database, so we switched to Myoperator, and now we are using it actively.

Ravi K

December 9, 2021 Source: G2.com

MKR Packers & Movers Review On My Operator

What do you like best about MyOperator?

.Customer support, 24/7 support availability

What do you dislike about MyOperator?

As of now nothing, i helps my company to expand without limits

What problems is MyOperator solving and how is that benefiting you?

call management

Yagna S

November 25, 2021 Source: G2.com

Great Solution for Business

What do you like best about MyOperator?

MyOperator's UI is easy to use. Awesome features built in to the system to check your business performance.

What do you dislike about MyOperator?

Would be great to provide support on all days since businesses are functional on all days.

What problems is MyOperator solving and how is that benefiting you?

We have IVR services with MyOperator and have helped us with our day to day business.

Verified User in Marketing and Advertising

October 26, 2021 Source: G2.com

One of the best cloud telephony providers in India

What do you like best about MyOperator?

I like their offerings in terms of product and pricing.

What do you dislike about MyOperator?

The process for providing OTP is a bit cumbersome; they must improve that.

What problems is MyOperator solving and how is that benefiting you?

My business has gained in terms of brand image using their Toll-Free number and IVR services.

MyOperator Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use MyOperator?

Review Summary

Pros

Cons

IND Gogetta

Chaman C

Daryl V

Manisha Kumari M

Badshah B

Nithin R

Mansi K

Ravi K

Yagna S

Verified User in Marketing and Advertising

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