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My Clients Plus Reviews

User Rating

4.6/5 (Based on 124 Ratings)

Rating Distribution

  • Excellent

    79.8%
  • Very Good

    10.5%
  • Average

    5.6%
  • Poor

    1.6%
  • Terrible

    2.4%

Do You Use My Clients Plus?

Write a Review
Reviews
AU

Anonymous User

October 18, 2021 Source: G2.com
"Great product and great service!"
What do you like best about My Clients Plus?

The most helpful thing about it is that the customer service is outstanding! I also think for the most part the way the system is set up is very user friendly and when I don't understand how to do something the staff is amazing and super helpful!

What do you dislike about My Clients Plus?

Very minor things like having to manually enter certain things that I wish were connected easier. For example, when one insurance is both the primary and secondary (odd and very uncommon) I have to manually enter the secondary bc the primary has to be invoiced first.

What problems is My Clients Plus solving and how is that benefiting you?

Having everything in one place is very helpful!

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BR

Brian R

October 11, 2021 Source: G2.com
"UI sucky but this is the best billing solution by far for our small therapy practice"
What do you like best about My Clients Plus?

Error Free Electronic billing, with EOBs, at a very attractive price

What do you dislike about My Clients Plus?

The User Interface, medicare secondary billing process

Recommendations to others considering My Clients Plus:

Don't fight the program. Just figure out how they want you to use it, and do that. I've been using electronic billing systems for decades, pretty much as soon as they were affordable for small providers. This one is fairly counter-intuitive for me, but I've made it work, and it works well. I just had to surrender to how they want me to use it. If you don't need EHR, this is probably the best choice for small MHT practices. I've looked at dozens, tried 4 and this is the best.

What problems is My Clients Plus solving and how is that benefiting you?

Needed a low cost electronic billing solution for our solo private practice. Came from a similarly capable system that priced itself out of our business. MCP is doing 100% of our billing, quite capably.

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AU

Anonymous User

December 20, 2023 Source: G2.com
"My biller loves this system"
What do you like best about My Clients Plus?

Very data oriented (spreadsheets, bulk, etc.)

Simple interface - not about being pretty but functional

One of the best medical billing platforms for mental health billing / clearinghouse integrations

What do you dislike about My Clients Plus?

This isn't a platform for much outside of billing - billing is it's strength

It would be really nice if it could integrate with more popular EHRs but much of that is the limits of other EHRs and integrations rather than this platform

What problems is My Clients Plus solving and how is that benefiting you?

Bulk medical billing and resolving claims

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KM

Kelly M

September 8, 2016 Source: G2.com
"An easy-to-use, straightforward product for someone not looking for bells and whistles"
What do you like best about My Clients Plus?

Easy to customize progress note and intake documents, simple note-taking layout, and ease of multitasking

What do you dislike about My Clients Plus?

Calendar format is hard to navigate, unattractive interface design

Recommendations to others considering My Clients Plus:

Use if you are looking to cut costs and have a few hours to get used to the interface.

What problems is My Clients Plus solving and how is that benefiting you?

I am able to batch-input client progress notes in a very short time period, which is unlike any other product I have tried

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AU

Anonymous User

July 22, 2021 Source: G2.com
"It's alright."
What do you like best about My Clients Plus?

Database of note templates and "copy from last note" options are helpful.

What do you dislike about My Clients Plus?

It isn't very intuitive, and the titles of the templates make it so you have to go through each of them to see what they have available. Also, there is no way to develop notes to fit your specific needs.

What problems is My Clients Plus solving and how is that benefiting you?

Note system for mental health counseling practice. I use this specifically for the practice I work for under Direction, but I utilize a different program for better features.

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