Monarch Money Reviews

It works for me as a Mint replacement.
Look and feel are similar to Mint, and I track all my spending in the app.
It's not perfect and expensive, but I haven't found a better Mint successor so far.
They can improve their category detection. Mint's guesses were better.

I tracked our family's budget on Mint for years, and I was a little worried when I learned Inuit would close mint.com down. What would happen to all of my work? The history of our transactions? Where would I manage our budget? How would I be able to keep myself honest about spending trends? How would I know top-line info for taxes?

I have been delighted by the way Monarch Money has picked up the Mint baton and made it possible for me to feel confident with our family finances.

Beyond matching some key features of Mint, the software has a few things I really love:

1) Transaction rules with lots of flexibility

One of the things I hate about tracking money is the manual task of assigning transaction categories. Mint could automate this a little, but Monarch has taken it to another level. I love being able to automatically change the category of a charge based on multiple variables (including "contain" operators vs. just "matches" operators) including the text in the merchant field, amount of the charge, and more. It makes it possible for most of my transactions to be automatically categorized correctly every time.

2) "Needs Review" flags

This sorting mechanism makes it really simple to review anything that come in that doesn't fit a current rule, or to flag certain types of transactions (like "ATM & Cash") for further categorization or manual splitting. The extra nice part is that you can assign transactions for review by different people. So, if another family member needs to review something and categorize it, you can assign that.

3) Mint-specific Migration tools

Monarch made moving 10+ years of Mint data over to their tool manageable. I can't say it was done in a few moments but it was straightforward and I have confidence that I got the history moved with consistent categories and matching accounts. Any team that can make that possible must be able to do good UI/UX work and have a solid software team.

One big difference between Mint vs. Monarch: Monarch costs money.

Paying for Monarch is not a dealbreaker for me as Mint was free, but full of ads. They were annoying and got in the way of basic tasks. I also knew that my financial info was being used to serve ads, but never really impressed me with the personalization (For example, I was always being told I could pay down our student debt even after it was all paid off).

By paying for Monarch I not only don't have ads, I also have more assurance that it's a tool with longevity. After all, if they want me to keep paying for the service, it better be secure, improve, and respond to my customer needs vs. advertiser whims.

I liked Monarch when I first started using it, but it has so many problems that it has become unusable. The Fidelity connection doesn't work at all and it has been problematic for more than a year. Why are they not fixing it. There are several problems: it won't update balances, it won't let me add in all of my fidelity accounts, it won't let me add in balance history manually. I've spent hours this morning trying to get it to work, and I've decided that I'm done. I will be loving for another tracking app.

Very difficult getting issues resolved. Expect at least a 24 hour wait before getting anything resolved. Other issues involved info not posting in a timely manner with certain property values. No direct assistance and figuring things out takes longer. Not fir everybody though the reviews are glowing. My biggest gripe is getting personal info listed and only a 7 day trial period is not enough of a testing period if having trouble figuring things out even with reaching support. After the seven days is over, forget reaching a person and you’re already committed to paying for the service unless you cancel before the seven days are up my son recommended it so ordinarily I would’ve canceled the first sign of trouble, but I tried to really give it an even chance. It proved way too frustrating for me and having to wait for help makes it an even more frustrating experience. If you don’t have that many accounts, likely you aren’t going to have as many issues as I did. Be sure to start the process when you have time to get it all done to see if it really is worth it for you. When you’re dealing with keeping track of your money and making sure that things are right, you don’t want to be paying for a service that doesn’t serve you appropriately for keeping track of your money needs. No place to leave a review on their website either. Frustrating sums up my experience. I really wish I had checked them out on trust pilot before wasting my time and energy

I love this Monarch, but... The budget and tracking app has been so great for about 10 months and I have relied on it heavily. Until the beginning of April. Lost connection, customer service is only a delayed 24 hour response. Sometime you just want someone to take the wheel and drive for 5 minutes, but instead I email, wait a day try to download, upload, connect, doesn't work, email, wait a day and do it all over again. frustrating experience after a great 10 months and risking lost of all that data. Sucks when such a great product isn't back by great customer service. I will update my rating once they fix the customer service.

Monarch Money is a great concept poorly executed. The financial institution connections are unreliable. Transactions are regularly auto-deleted by the system. This is a known issue and after five months of support promising they will fix it, they haven't figured it out yet. The system is supposed to be a time saver but instead requires much more time reviewing everything to make sure all the transactions are there - and haven't been deleted or duplicated since the last time I reviewed the transactions. Basically unusable. In addition, the user interface is buggy and simply doesn't work some days. I held off since January from writing a review but there seems to be no progress to improve the system.

Monarch Money will not respond to customers. It does not provide the most basic feature of all, which is the ability to PRINT OUT THE INFORMATION SO YOU CAN SHARE IT WITH THE PEOPLE WHO NEED TO SEE IT. And they refuse to address this misfunction or explain what they think they are doing. Of course you can't talk to anyone there. Terrible customer support.

I would give it a 0 if I could just because they try to scam people with their subscription and then don't give an option to cancel it. I emailed their support and I am awaiting their answer, however, it does not change my opinion. If a company makes you jump through loops to simply cancel a subscription, it is not okay.

Operating a business that makes software for personal finances — where lots can go wrong and each problem is consequential — and charging $100 a year for the software is ok.

Having zero customer support in 2025 is incomprehensible and reprehensible. Yes you can get an email response every 48 hours or so, but not one that solves your problem. Avoid.

I was charged despite notifying Monarch in writing of my intent to cancel. I’m trying to obtain a refund of the transaction of $49.99 processed 6/27/25.