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Microsoft Teams Reviews

User Rating

4.9/5 (Based on 13,206 Ratings)

Rating Distribution

  • Excellent

    90.7%
  • Very Good

    6.2%
  • Average

    2.3%
  • Poor

    0.5%
  • Terrible

    0.3%

User Sentiments

Ease of Use, Seamless Video Conferencing, Extensive Integrations, Reliable Chat Functionality

Occasional Performance Issues, Complex User Interface, Inconsistent Mobile Experience, Limited File Storage

Do You Use Microsoft Teams?

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Review Summary

Microsoft Teams, a popular collaboration tool, receives mixed reviews from users. Many praise its ease of use, integration with other Microsoft products, and extensive features for communication and collaboration. However, some users express concerns about its complexity, occasional technical issues, and the need for better mobile app optimization. Additionally, some reviewers mention that the platform can be overwhelming for those not familiar with Microsoft's ecosystem.

Pros

  • Seamless Integration: Integrates seamlessly with other Microsoft products, such as Office 365 and SharePoint, as well as with thirdparty apps.
  • Collaboration and Teamwork: Facilitates realtime collaboration with screen sharing, file sharing, and instant messaging features.
  • HD Video Conferencing: Offers highquality video conferencing with crystal clear audio and video.
  • Security and Compliance: Provides robust security features and compliance with industry standards, ensuring data protection.

Cons

  • Limited File Storage: Entrylevel plans offer limited file storage capacity, which may be insufficient for teams with large files.
  • Learning Curve: Users may face a slight learning curve when navigating the platform's features and functionalities.
  • Potential Compatibility Issues: Some users have reported compatibility issues, particularly with older operating systems and devices.
  • Cost: The paid plans can be expensive for small businesses or individuals with limited budgets.

AI-Generated from the text of User Reviews

Reviews
VP

Verified User in Pharmaceuticals

October 23, 2026 Source: G2.com
All-in-One Collaboration Hub with Seamless Microsoft 365 Integration
What do you like best about Microsoft Teams?I like how it brings communication and collaboration into one platform. Chat, meetings, file sharing, and Microsoft 365 suite integration make it easy to work with colleagues without constantly switching between applications.What do you dislike about Microsoft Teams?Sometimes it feels cluttered and overwhelming. On the one hand, it makes life easier, but it can still take time to find the information I need. It’s also resource- and memory-intensive.What problems is Microsoft Teams solving and how is that benefiting you?It solves the challenge of having communication and collaboration spread across different tools by bringing everything together into one tool.
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VS

Verified User in Information Technology and Services

October 22, 2026 Source: G2.com
Microsoft Teams: Seamless Microsoft 365 Integration for Efficient Collaboration
What do you like best about Microsoft Teams?Microsoft Teams provides a single platform for chat, meetings, calls, and file collaboration, making communication and teamwork much more efficient. I particularly like the seamless integration with Microsoft 365 applications, which allows teams to collaborate on documents, share information, and stay connected without switching between multiple tools. The meeting features, screen sharing, and channel-based collaboration help improve productivity and keep projects organized.What do you dislike about Microsoft Teams?I have not encountered any major issues with Microsoft Teams. It is a reliable and user-friendly platform that meets my daily collaboration and communication needs effectively.What problems is Microsoft Teams solving and how is that benefiting you?Microsoft Teams helps solve collaboration and support challenges by enabling real-time communication, screen sharing, and remote assistance through features such as Take Control. This allows team members to troubleshoot issues, provide guidance, and resolve problems more efficiently without needing to be physically present. As a result, it saves time, improves productivity, and makes collaboration across teams and locations much easier.
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VR

Verified User in Human Resources

October 22, 2026 Source: G2.com
Easy Document Sharing and Smooth Approval Links for Payments
What do you like best about Microsoft Teams?I can easily share any documents here. Also can requisition any order or submission for payment on approval link.What do you dislike about Microsoft Teams?Nothing has to share. I like all the part.What problems is Microsoft Teams solving and how is that benefiting you?Sometimes I couldn't find some of my colleague in teams. That time only I felt it's not easy to use.
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VI

Verified User in Insurance

October 21, 2026 Source: G2.com
Seamless Microsoft Integration for Effortless Collaboration
What do you like best about Microsoft Teams?Its integration with the Microsoft environment makes it easy to create groups, share documents, and add people to the conversation. It’s a great place to collaborate and keep everyone connected.What do you dislike about Microsoft Teams?Sometimes I find it difficult to organise various teams or groups I have and miss some communicationWhat problems is Microsoft Teams solving and how is that benefiting you?It is helping me collaborate with the team effectively
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cg

cheena g

October 21, 2026 Source: G2.com
This improves performance by reducing delays, keeping important information accessible, and helping us respond to work concerns more efficiently Microsoft Teams Keeps Chats and Meetings Organized in One Place
What do you like best about Microsoft Teams?I like how Microsoft Teams keeps meetings, chats, and work communication organized in one platform. The onboarding process was easy for me, and once I learned the basic controls, I was able to use it confidently for my daily work.What do you dislike about Microsoft Teams?I would like Microsoft Teams to provide a clearer edit history for messages that have already been sent. This would allow agents to correct mistakes while keeping the original changes visible, instead of sending another message just to clarify the error.What problems is Microsoft Teams solving and how is that benefiting you?We struggled with keeping communication organized and getting quick answers during busy workdays, but Microsoft Teams allows agents and leaders to communicate in real time.
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CG

Cristian G

October 21, 2026 Source: G2.com
Microsoft Teams: A Centralized Collaboration Hub That Boosts Productivity
What do you like best about Microsoft Teams?Microsoft Teams stands out as a centralized collaboration platform. Its strongest features center around productivity, context retention, and system integration The value provided by Microsoft Teams aligns well with its pricing, provided an organization fully uses the broader Microsoft 365 ecosystem.What do you dislike about Microsoft Teams?Microsoft Teams struggles with high memory usage and sluggish performance, which slows down overall system speed. Its weak search functionality makes finding specific files or messages difficult, while switching between accounts from different organizations requires disruptive app reloads. Additionally, disorganized notifications and channel clutter make it easy to miss important updates.What problems is Microsoft Teams solving and how is that benefiting you?Microsoft Teams addresses communication fragmentation, context loss, and operational friction caused by managing separate tools for chat, meetings, and document storage. Before adopting Teams, organizations typically struggled with scattered email threads, siloed file versions, and constant app-switching between standalone chat tools and video conferencing platforms. Implementing Teams consolidates these functions into a single interface, allowing teams to co-author documents in real time, keep conversation histories alongside project files in dedicated channels, and reduce context switching.
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KS

Kimberly S

October 20, 2026 Source: G2.com
i have never experienced a problem with this application Messaging and Calling Like a Phone—All-in-One and Accessible Anywhere
What do you like best about Microsoft Teams?The messaging and calling are just like a phone. its everything all in one place and it can be accessed from anywhere.What do you dislike about Microsoft Teams?I a not a fan of anything AI, i dont use any of those features. No offense, its in general i dont use it and dont plan on itWhat problems is Microsoft Teams solving and how is that benefiting you?I personally dont have any issues or problems with teams.
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VA

Verified User in Automotive

October 20, 2026 Source: G2.com
User-Friendly Meetings and Quick Coworker Chats
What do you like best about Microsoft Teams?The user-friendly interface is very convenient for arranging a meeting or joining one, and it also lets us quickly chat with coworkers easily.What do you dislike about Microsoft Teams?I don’t really have any dislikes, but it could be more user-friendly and easier to navigate for a new person.What problems is Microsoft Teams solving and how is that benefiting you?The biggest problem in a corporate environment is connecting easily with a coworker who is sitting far from your location and sharing data or updates with them. This is made easier because we can directly share the screen with them, and we can also give them control so they can make changes.
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MD

Mia Grace D

October 19, 2026 Source: G2.com
Great for Meetings, File Sharing, and Document Storage
What do you like best about Microsoft Teams?I use it for meetings, sharing files, and saving documents.What do you dislike about Microsoft Teams?When the system is down, I have a hard time launching it.What problems is Microsoft Teams solving and how is that benefiting you?It makes saving files easier, and the calls are very clear.
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BS

Bilal Shami S

October 19, 2026 Source: G2.com
All-in-One Collaboration Hub with Seamless Microsoft 365 Integration
What do you like best about Microsoft Teams?What I like best about Microsoft Teams is its clean interface and how smoothly it handles file sharing and real time document collaboration. The deep integration with Microsoft 365 apps and reliable performance during heavy group calls have completely streamlined our workflow, saving us hours every weekWhat do you dislike about Microsoft Teams?The desktop app can sometimes feel a bit heavy on system memory, especially when running multiple channels and video calls at the same time. It occasionally takes a little longer to launch or switch between heavy workspaces than you'd like.What problems is Microsoft Teams solving and how is that benefiting you?Before using Microsoft Teams, we struggled with scattered communication across emails and separate chat apps, which made tracking project updates and shared documents frustrating. Now, we can handle video calls, team chats, and live file editing all within a single interface. This has resulted in cutting down project coordination time by around 20–30% and eliminating constant back-and-forth email chains.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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