Mercur Marketplace Platform

About Mercur Marketplace Platform

Deep Dive with Clara AI

Mercur Marketplace Platform is the complete open-source platform to run your entire marketplace. It comes with a storefront for buyers, a vendor panel, an admin console, and integrations into your stack. The open-source edition carries no licence fee, and Mercur Enterprise (with enterprise features) is licensed separately. It runs on your infrastructure with zero GMV fees. Mercur is your eCommerce and your marketplace in one engine, with no separate platform underneath. Build and customize at startup speed, with enterprise-grade governance and control. 80% of what a marketplace needs out of the box. You customize the last 20%, the part that makes your platform different from every other one.

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Pricing

Free Trial Not Available
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Mercur Marketplace Platform Features

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Marketplace Features

Commission & Pricing Management

Payment Processing & Escrow

Order & Transaction Management

Vendor/Seller Management

Product Listings & Catalog Management

Search & Filtering

Ratings & Reviews

Reporting & Analytics

Ecommerce Features

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

Mercur Marketplace Platform Pricing

Free Trial

Not available

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Pricing Options

Premium Plans ( Open-source / Quotation Based )

Mercur Open Source Free

Vendors and onboarding: vendor accounts, vendor management, onboarding and teams
Catalog and offers: catalog, master products, offers, pricing, inventory and product change pipeline
Orders and fulfillment: checkout, order splitting and order groups, shipping and returns
Finance and settlement: commissions, payments, payouts and refunds
Operations and growth: promotions, campaigns, reviews and workflow engine
Platform and trust: admin and vendor dashboards, API, RBAC, multi-channel and infrastructure
Built on the Medusa commerce engine: auth, cart and checkout, orders, payments, taxes, currency and fulfillment
MIT licence, runs on your own infrastructure
Community support via GitHub and Discord

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Mercur Enterprise Custom

Everything in Open Source, covered by Mercur's platform support
Finance and settlement: double-entry ledger, settlement, and configurable payout cycles
Offers and operations: BuyBox, command center, dispute management, and operational analytics
Access and audit: enterprise SSO, audit logging and data controls
Vendor integrations: integration framework and supported Shopify and Magento / Adobe Commerce connectors
Support: priority resolution, a designated Platform Specialist, a dedicated support channel and an SLA
Maintenance: Enterprise releases during the term, architectural guidance and upgrade support
Source access to the Enterprise modules; run in your own cloud, on-premise or air-gapped
Keep the version you paid for if the licence ends

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