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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Route Optimization Softwares with Real-Time Changes
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75%
2.2%
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22.8%
Excellent Customer Support, User Friendly Interface, Robust Route Optimization, Real-Time Tracking
App Performance Issues, Inaccurate Customer Communications, Postcode Recognition Failures, Lack of Editing Functionality in App
Max Opta is a route optimisation software that is highly praised for its user-friendliness, efficiency, and excellent customer service. Users consistently highlight the positive impact Max Opta has had on their businesses, leading to significant time and cost savings. The implementation process is described as smooth and supported by knowledgeable and responsive staff, particularly Chris Ford, who is frequently mentioned as an outstanding implementation manager. Many users appreciate the flexibility of the software, its ability to adapt to individual business needs, and the valuable support provided by the team. Overall, Max Opta is considered a strong solution for businesses looking to optimise their routing, streamline logistical operations, and improve customer service.
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The success of this transition is largely down to the stellar support team. Antonio was fantastic during the initial period, and he subsequently passed us over to Chris and Kim. Both Chris and Kim were more than helpful in every aspect of the project and were incredibly quick and responsive to assist with any queries we had.
Furthermore, the system’s guide and help centre are incredibly useful and clearly laid out. The search function, in particular, is amazing for finding specific assistance related to any questions or scenarios we encounter.
From an operational perspective, the feedback from our drivers on the system has been brilliant. They have reported that the platform has hugely improved communications between myself, as the transport manager, and them, allowing me to update them quicker than ever before.
Overall, this has been an outstanding experience. We highly recommend Maxoptra and their professional support team.