Home/ New SaaS Software/ Little Green Light/ Reviews
Updated on: May 19, 2024
Donor Management Software for Nonprofits
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Little Green Light is clean, easy to navigate, robust, flexible, and fulfills the needs of nonprofits who need economical fundraising software. One of my favorite features is the ability to filter/drill down on both constituents and fundraising details so easily by using the filter feature on the left side of the screen.
LGL does not use householding in the sense that you have a different constituent screen for the household. However, it does a great job with its relationship features which covers most of the needs of householding.
LGL is a true CRM. It keeps track of all touch points: contact management, tasks, interactions, event management, appeal letters, campaign management, ticketing, online donations, third-party API connections like direct mail/email blasts, online forms, Quickbooks, address verification/change of address, wealth engine/prospect research, Zapier, and many more. In addition, I love the campaigns/funds/appeals/events module because it rolls up all contributions into one easy view -- by appeal, by campaign, by fund, event so you always know how you're doing against goals. Each total links to the contributions themselves for easy verification.
Little Green Light is an invaluable resource for nonprofits, especially small nonprofits. It's designed for nonprofits and its customer service is tops!
It's hard to think of something to dislike about LGL. One item on my wish list is having custom domain names in the Form module.
After trying to shoehorn CRMs designed for the for-profit sector, it's refreshing to have fundraising and steward menus out of the box.
Little Green Light is extremely intuitive and easy to use if you have any CRM experience.
If there is anything you aren't sure about, you simply click on help and search their knowledge base, watch their helpful videos, or write a query to their support team who gets back to you in no time at all with exactly the answer you need.
That it is seamless with MailChimp (and other similar services)
That it is seamless with Stripe (and other payment services)
If there were to be anything I might dislike, it would only be that it is not integrated with a wealth database to evaluate donor potential (something Raiser's Edge does but for a few magnitudes greater cost)
I was first introduced to LGL by a national fundraiser when I worked at a small, non-profit liberal arts and sciences college, and we were initiating a capital campaign. The college had originally started with Blackbaud's Raiser's Edge, but it was too expensive and too cumbersome for a brand-new educational institution. So to cut costs, we went to LGL.
When I transitioned over to a nascent Literary Festival that had no CRM and was being sold hard by Blackbaud, I convinced them to save money and start their CRM efforts with LGL so they could raise money, take donations, sell tickets to both fundraisers and Festival events all in one place, with virtually no overhead and great support.
It has been the best solution and donations have grown almost 75% in two years.
The non-profit Festival has been able to coordinate all its MailChimp blasts and incoming donations so is growing strong, with a barebones staff and minimal cost thanks to LGL
It is intuitive, user-friendly for non-techy types, and affordable.
We haven't found any downsides. It does everything we need.
LGL makes it easy to track and analyze donations.
I find LGL very intuitive to use, and when I can't figure something out, their customer support is great.
Just occasionally there's some surprising omissions, like the lack of ability to use event fields in acknowledgment letters
It allows almost all our donor interactions to be managed/recorded in one system, and also integrates with other platforms
LGL is so user-friendly and intuitive, works equally well on a Mac and PC and the amount of free support is the best. It's the right size tool for both nonprofits I work at.
I honestly can't think of one. I inherited it from my predecessor in one job and liked it so much that I recommended it for my second job.
As a one-woman development office, I appreciate the time it saves me, how easily the information I need is always at my fingertips and the price/ROI. My previous software was too big and clunky - I guess it worked for much larger institutions with many decades of fundraising history and 1000s of donors. But if you don't have that and don't need that, why pay for it?
Little Green Light is a cloud-based fundraising database solution that provides a great deal of flexibility and muscle for the price. It's got just about everything most small non-profits need to track their donors, campaigns, and even grants. The online tutorials are easy to find and easy to use. Best of all, if you get stuck you can always send a question via email and get a very prompt response - usually within hours. I highly recommend it for my clients and have set it up for four organizations so far. Everyone loves it!
About the only thing I don't like is probably because I have yet to spend the time to master it. That's the events module. I should spend more time on that one!
Also, LGL doesn't have the kind of ticket selling capabilities that some organizations need. You can "sell" raffle tickets, for instance, but I have yet to see it set up for much point of sale work. I believe that could be accomplished as well, as long as you're not a performing arts organization seeking to link to a much larger ticketing agency! Then again, those places aren't selling many tickets these days!
Volunteers can use LGL to track their prospects and contacts. One board chair likes it better than the software he uses to track contacts for his job! It's easy to set up a task, assign it to a person, and then report out on it with a contact report. This system also works well with tracking foundation and other grant deadlines and also setting tasks for submitting final reports. It's a great system to keep people on task as the system will also send reminders so you know what you're supposed to work on in a given week.
The tributes section also works very well in tracking memorial and honor gifts. In the old version, you had to set up a constituent for the person memorialized, which doesn't exactly make sense as they are, most likely, no longer with us!
The mailing system works well for selecting a group to mail to and allows you to cull the list of individual records. It automatically deletes the deceased and bad addresses, giving you a more streamlined approach to mailings. If you aren't printing the letters yourself, you can download the mailing list once it's all set and send it to a mail house in excel or csv format.
Simple, straightforward to use. Does everything I need
Nothing at all to dislike about Little Green Light.
Take a look. Try the demo. Then decide
With LGL I have accurate information for my database of donors and interested people. Linked to Mail Chip it is easy to send communications.
Very effective especially for private schools. Killer customer service, ease of use and flexible menus. Pricing is lowest industry standard, value very high.
Nothing so far, satisfies our needs as a small private school
Solves tracking donors with extensive infomation menus, tracking donations, acknowledgments, reports, etc.
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Very user friendly. Streamed lined so I can enter donations effecienly and accuratly. The cost compared to all the options you get with the software is outstanding.
I get a little hung up with not getting out of the reports exactly what I want on the first try. It usually takes me 3 times of working with the reports to get the results I need.
Able to accurately track each and every donation and print out receipts letters thourgh Little Green Light each time you enter donations. That gives us less than 24 hour turn around on thanking the donor. Being able to keep so many aspects of a donors demographics in the data base to enhance our fundraising efforts.