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Lark Reviews

User Rating

4.9/5 (Based on 227 Ratings)

Rating Distribution

  • Excellent

    93%
  • Very Good

    3.5%
  • Average

    0.4%
  • Poor

    1.8%
  • Terrible

    1.3%

User Sentiments

Seamless Collaboration, Extensive Integrations, Real-Time Document Collaboration, User-Friendly Interface

Limited Cloud Storage, Occasional Bugs, Complex Onboarding Process, Lack of Specific Features

Do You Use Lark?

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Review Summary

Users praise Lark's user-friendly interface, seamless integration with other tools and apps, and comprehensive features that cater to various team collaboration needs. They appreciate its ease of use, time-saving capabilities, and ability to enhance team communication and productivity. However, some reviewers mention occasional technical glitches and a learning curve for new users. Additionally, a few users express concerns about data privacy and security, although Lark emphasizes its commitment to user data protection. Overall, Lark receives positive feedback for its user-centric design, effective collaboration tools, and potential to streamline team workflows.

Pros

  • Streamlined communication with integrated messaging, video conferencing, and file sharing.
  • Improved team collaboration with shared calendars, tasks, and project management tools.
  • Enhanced productivity with document editing, spreadsheet creation, and presentation building capabilities.

Cons

  • Limited customization options compared to more established office suites.
  • Occasional glitches and bugs reported by some users.
  • May require some time to adapt to the user interface, especially for users unfamiliar with similar platforms.

AI-Generated from the text of User Reviews

Reviews
NT

Natt T

September 25, 2026 Source: G2.com
All-in-One Simplicity but Organizational Setup Challenges
What do you like best about Lark?
I really like that Lark brings everything together into one communication and business tool. It's great that it's all in one place, which makes it really simple to use, especially for beginners. I mostly use the Messenger and email features, and they work well for me.
What do you dislike about Lark?
Setting up Lark for the organization was a bit challenging. It's simple in some aspects, but when it comes to using it for organizational purposes, it can get difficult.
What problems is Lark solving and how is that benefiting you?
Lark combines communication and business tools in one platform and is simple for beginners.
Read more
ss

shafa s

September 24, 2026 Source: G2.com
All-in-One Platform with Easy Automation and AI Agent Integration
What do you like best about Lark?
I like that it has everything inside, not just oh it has docs, sheets, but like everything, automation done, integrating it with AI Agent easy.
What do you dislike about Lark?
I dont have anything in mind right now..
What problems is Lark solving and how is that benefiting you?
just recently we had this AI Lark certification, where in application I learned it is even better to operating Lark Base by integrating it with AI, it can help me generate image, dropdown choices, and many more.
Read more
rN

reskey rava N

September 24, 2026 Source: G2.com
Streamlines Collaboration with Ease, perfect for any business line
What do you like best about Lark?
I really like that I can use one app, like Lark, to store important files in one place and access them from anywhere, which makes it easy for me to work wherever I am. The Base App, Lark Form, and Lark Approval are especially helpful because they simplify my workflow and keep things organized. It was also very easy to set up and feels genuinely user-friendly, which is a big plus for me. Honestly, no other apps make it like Lark.
What do you dislike about Lark?
Recommendations to others considering Lark?
Lark helps everuthing organize. I don't have to buy another CRM or project management. Their Base App cover it perfectly. Their Approval helps shorten out execution. Reaally really love working using Lark
What problems is Lark solving and how is that benefiting you?
It’s a great fit for any business. For what we pay, we get a lot of value in return, and it feels well worth the cost. Not really much to complain since Lark already got everything my company needs
Read more
HT

Habib T

September 22, 2026 Source: G2.com
Holistic Solution with Transformative Integration
What do you like best about Lark?
I really appreciate Lark Base for being user-friendly while still offering a proper relational database with linked tables, forms, views, and dashboards. This feature allows me to build tools like operational trackers and management dashboards quickly and effectively, which would otherwise take weeks. The automation and approval processes are excellent, sending notifications for approvals directly in chat and eliminating the need for follow-ups. Lark's Docs and Wiki are built for real-time collaboration, making it easy to embed Base views and manage tasks efficiently. The Open Platform API is also impressive, allowing me to integrate Lark with other systems and automate tasks without hitting a ceiling. Lastly, the pricing of the entry tier offers substantial value compared to similar products, especially for small teams or when piloting the system.
What do you dislike about Lark?
There are a few things about Lark that I'm not too thrilled about. The learning curve is steep, which can really stall rollouts, because people tend to fall back to using WhatsApp and Excel unless you give them proper training. Anycross is the weak link because there are few third-party connectors, and sometimes they're built on outdated API versions, making no-code integrations less reliable than one might hope. Features and documentation are released on Feishu before Lark, so you can end up a version behind if you're building anything non-trivial. Also, Base has row limits, which feel artificially low, and as tables get large with formulas or links, things start to slow down. The mobile app is fine for basic viewing and entry, but it's not up to par for building or more complex tasks.
What problems is Lark solving and how is that benefiting you?
Lark consolidates scattered information into a single platform, reducing re-keying and missed follow-ups. With Base, I build operational systems quickly, and Wiki improves documentation access. Automations, dashboards, and fast iterations enhance efficiency and adaptability for me and my clients.
Read more
BT

Bernanda T

September 21, 2026 Source: G2.com
By optimizing through Lark, I can automate and decrease significantly sales workload regarding to documentation, sales report and etc No-Code Automation That Optimizes Processes and Boosts Sales Results
What do you like best about Lark?
Very good for people with no coding or IT experience. It has helped a lot in my BD and sales division by improving system and process optimization. I’ve been able to leverage my team’s efforts much more effectively through automation, Base, AI, and other features. As a result of this optimization through Lark, I improved revenue by about 60% year over year.
What do you dislike about Lark?
Sometimes Larksheet lags when you’re working with several large data sheets, especially when you reopen a document and need to refresh and load it again. The AI features offered aren’t very competitive, but we can integrate with open AI. Aside from that, Lark has helped me and my team a lot.
What problems is Lark solving and how is that benefiting you?
Sales system and process.
Read more
VS

Verified User in Information Technology and Services

September 1, 2026 Source: G2.com
A Practical Platform for Smarter Team Collaboration
What do you like best about Lark?
What I like most about Lark is that it combines collaboration and automation in a single, integrated platform. It simplifies day-to-day work by keeping communication, meetings, task management, document collaboration, and data organization all in one place.
What do you dislike about Lark?
Recommendations to others considering Lark?
I also value how easily information can be structured and linked across different workflows. Whether I’m organizing meeting notes and follow-up tasks, managing data through Base, or setting up automated processes and approval flows, Lark helps cut down on manual effort and makes teamwork more efficient.
What problems is Lark solving and how is that benefiting you?
Read more
AZ

Ayunda Z

August 30, 2026 Source: G2.com
I insights and summary for all my meetings through the AI Meeting Notes has been doing amazing to help my work All-in-One Platform with Built-In AI That Makes Work Easier
What do you like best about Lark?
The all in one platform actually making my worklife easier for having only one platform for all, and already has built in AI inside to make it event better! Worth every penny!
What do you dislike about Lark?
Size is quite big and slow load on phone or even if signal is not that good. Especially the form.
What problems is Lark solving and how is that benefiting you?
A
Read more
AW

Alvin W

August 28, 2026 Source: G2.com
All-in-One Platform That Centralizes Work and Automates Processes
What do you like best about Lark?
What I like most about Lark is that it brings many essential business tools into one platform. Instead of using separate applications for communication, task management, approvals, forms, databases, and automation, we can manage most of these activities within the same ecosystem.
What do you dislike about Lark?
Recommendations to others considering Lark?
I particularly use Lark Base, Automation, and Messenger on a daily basis. Lark Base is very flexible because it can be connected with forms, dashboards, approvals, calendars, and automated workflows. The ability to build and automate business processes without requiring programming skills is also a major advantage.
What problems is Lark solving and how is that benefiting you?
Read more
RD

Ratih D

August 27, 2026 Source: G2.com
All-in-One Workspace That Keeps Everything Centralized—and Easy to Search
What do you like best about Lark?
What I like most about Lark is that it is a comprehensive, all-in-one workspace platform. It seamlessly integrates essential communication and productivity tools—including messaging, video meetings, email, calendars, and cloud storage—into a single interface. Having everything in one place eliminates the hassle of constantly switching between different applications, as all our discussions, documents, and meetings are centralized.
What do you dislike about Lark?
Recommendations to others considering Lark?
Additionally, I really appreciate its powerful search functionality. It makes finding specific files, messages, or information fast and effortless. Overall, my experience with Lark's AI and automated features has been very positive and valuable for our daily operations.
What problems is Lark solving and how is that benefiting you?
While Lark offers advanced document creation capabilities with Lark Docs and Sheets, its file import and export compatibility with external document formats needs significant improvement.
Read more
CK

Curry K

August 25, 2026 Source: G2.com
All-in-One Communication and Productivity Powerhouse
What do you like best about Lark?
I like Lark because it puts all the apps in a single place, making it much easier for me to manage communication, emails, and documents without switching between different applications. The communication tools are very seamless and efficient within my team. Lark runs smoothly across different devices like Mac, PC, mobiles, and tablets, which is great because I move around a lot and use various devices. I also appreciate the fast, easy, and seamless setup, which was much easier than with Microsoft Teams.
What do you dislike about Lark?
I mean, well, right now, what I'd like is if Lark could also be used by external people, like WhatsApp. I want to communicate with potential customers, and most of them use WhatsApp. So I have to communicate over there because Lark, for me, is only within the organization. It's not really for anything outside of the organization.
What problems is Lark solving and how is that benefiting you?
Lark solves communication issues, saving time by consolidating apps into one place. It's fast, easy to use, and syncs across all my devices. It eliminates redundancy and keeps documents and emails organized seamlessly.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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