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Lark Reviews

User Rating

4.6/5 (Based on 189 Ratings)

Rating Distribution

  • Excellent

    77.2%
  • Very Good

    15.3%
  • Average

    3.7%
  • Poor

    0.5%
  • Terrible

    3.2%

User Sentiments

Seamless Collaboration, Extensive Integrations, Real-Time Document Collaboration, User-Friendly Interface

Limited Cloud Storage, Occasional Bugs, Complex Onboarding Process, Lack of Specific Features

Do You Use Lark?

Write a Review

Review Summary

Users praise Lark's user-friendly interface, seamless integration with other tools and apps, and comprehensive features that cater to various team collaboration needs. They appreciate its ease of use, time-saving capabilities, and ability to enhance team communication and productivity. However, some reviewers mention occasional technical glitches and a learning curve for new users. Additionally, a few users express concerns about data privacy and security, although Lark emphasizes its commitment to user data protection. Overall, Lark receives positive feedback for its user-centric design, effective collaboration tools, and potential to streamline team workflows.

Pros

  • Streamlined communication with integrated messaging, video conferencing, and file sharing.
  • Improved team collaboration with shared calendars, tasks, and project management tools.
  • Enhanced productivity with document editing, spreadsheet creation, and presentation building capabilities.

Cons

  • Limited customization options compared to more established office suites.
  • Occasional glitches and bugs reported by some users.
  • May require some time to adapt to the user interface, especially for users unfamiliar with similar platforms.

AI-Generated from the text of User Reviews

Reviews
Tm

Thahir m

May 2, 2026 Source: G2.com
Easy, Secure Group Messaging Made Simple
What do you like best about Lark?
Easy group messaging system and high security.
What do you dislike about Lark?
Its view and appearance is not attractive.
What problems is Lark solving and how is that benefiting you?
I am using Lark to communicate with my colleagues in a project group.
Read more
VS

Verified User in Information Technology and Services

April 28, 2026 Source: G2.com
Lark: A Mobile-Friendly 6-in-1 App with Crisp Video Calls
What do you like best about Lark?
I love that Lark is 6 apps in one! Its very easy to read the chat threads unlike Discord and best of all its mobile friendly!. The video conferencing calls are crisp and clear and its easy to connect without having to retype in your credentials. Overall I like this app so much better than whatsapp, discord and zoom.
What do you dislike about Lark?
Sometimes I have noticed my Lark "Docs" will dissapear? not sure why its a minor glitch though and I still prefere everything in this app just because its a one stop shop!
What problems is Lark solving and how is that benefiting you?
Lark solves a communication issue with overseas sellers who I collaborate with! Its really nice because they can send documents, chat, and video conference with me without us ever having to leave the app to exchange emails. It saves a lot of back and forth.
Read more
KZ

Karol Z

April 28, 2026 Source: G2.com
Lark: An All-in-One Powerhouse
What do you like best about Lark?
Lark is like Swiss multitool knife has all inside and even though is so complex doesn't slow down your computer. I love how you can easily search for anything and everything within one software without any additional changes, its smoothly integrates with other programs and addons that can be added without a delay, as you probably predict it has also AI capability build in so no need to search outside, thanks to multi channel build hep is always one channel away
What do you dislike about Lark?
There is nothing I dislike in Lark but would be nice to be able to group the channels for ease of categorisation based on your choice. My current view is one massive group of channels
What problems is Lark solving and how is that benefiting you?
Speed of communicating with other teams and access to multiple resources from one tool is very helpful and saves me a lot of time resources.
Read more
BE

Brittany E

April 28, 2026 Source: G2.com
Lark’s All-in-One Platform That Streamlines Communication, Docs, and Tasks
What do you like best about Lark?
What I like best about Lark is its all-in-one nature, seamlessly integrating communication, document collaboration, and task management into a single platform. T
What do you dislike about Lark?
While Lark integrates many tools, it offers fewer third-party connections compared to more specialized platforms like Slack or Microsoft Teams. Users may face integration issues that disrupt workflows.
What problems is Lark solving and how is that benefiting you?
Lark provides workflow/approval automation capabilities to reduce manual and repetitive tasks.
Read more
BR

Brandon R

April 10, 2026 Source: G2.com
Lark Boosted My Online Sales Knowledge Through Training and Collaboration with businesses
What do you like best about Lark?
.Lark allowed me to grow knowledge in online sells along with training and collaboration with other sellers like me
What do you dislike about Lark?
Nothing has gone wrong so cant say anything right now
What problems is Lark solving and how is that benefiting you?
Training and new knowledge and certifications for online selling
Read more
RG

Rilee G

March 12, 2026 Source: G2.com
User-Friendly and Effortless Setup
What do you like best about Lark?
I like how easy to use Lark is. The initial setup was super easy as well, which made getting started a breeze.
What do you dislike about Lark?
Nothing
What problems is Lark solving and how is that benefiting you?
I use Lark for video and analytical tasks, finding it super easy to use, which enhances my efficiency.
Read more
ZA

Zubiyan A

February 17, 2026 Source: G2.com
Feature-Packed Lark for Calls, Messaging, Email, and AI Knowledge
What do you like best about Lark?
It has got many features like Video call, Messaging, Email, Workspace to mark attendance, Knowledge Ai and much more
What do you dislike about Lark?
To be honest, there is nothing to dislike about lark
What problems is Lark solving and how is that benefiting you?
Lark is doing an amazing job by combining all features that a company needs.
Read more
SB

Surendra B

January 20, 2026 Source: G2.com
Feature-Rich and Stable, A Top Choice for Team Collaboration
What do you like best about Lark?
I love that Lark is an incredibly rich tool with numerous features for messaging and collaboration, which makes managing work seamless. The integration with other tools like Jira and ticketing systems is effortless, allowing alerts and updates to be streamlined, which significantly enhances productivity. I find Lark to be very stable, with no issues experienced, and its GUI is very rich, making the user experience extremely satisfying. The initial setup of Lark was very easy, adding to its usability and convenience. The robust stability and the excellent user interface are standout features for me. I am so impressed with Lark that I would rate my likelihood to recommend it to others as a perfect 10.
What do you dislike about Lark?
Overall, I find that all of its features are quite good. There isn't much else to say, as everything works well.
What problems is Lark solving and how is that benefiting you?
I use Lark for instant messaging, managing emails, calendars, and integrating with tools like Jira. It enhances collaboration, offers robust stability, and a rich GUI, making it a valuable tool for managing various work tasks.
Read more
D

Duketamin

December 17, 2025 Source: Trustpilot.com
Its good for small business
I operate a team of 5 people with a small local website. Using lark free tiers pretty much worked out very well for me
Read more
TB

Thomas B

December 16, 2025 Source: G2.com
强大协作工具,提升团队效率
What do you like best about Lark?
I like Lark's built-in tools for approvals, clocking in, and more. They allow for the submission and processing of various approvals on the platform, achieving automated approval flows and accelerating internal communication processes. With Lark Base, I can also build personalized tools and workflows to meet various business needs of the enterprise. I also appreciate Lark's communication features, which automatically link related messages, avoiding the hassle of searching through chat records, and allow for quick emoji responses to mute replies, improving communication efficiency. Real-time collaborative document editing is one of my favorite features. Our team members can edit a document simultaneously without having to send it back and forth via email. This saves me time when planning marketing strategies and makes team collaboration smoother. Additionally, I really like the rich formatting features supported by Lark documents, from basic font and size adjustments to inserting images and charts, while maintaining consistent formatting across different devices. The initial setup process for Lark was also very easy for me.
What do you dislike about Lark?
Video Subtitle Translation Feature: Currently, Lark's video subtitle translation only supports Chinese, English, and Japanese language input. For multinational companies or teams with diverse language communication needs, the limited language support may affect communication efficiency. It is hoped that more languages can be supported.
What problems is Lark solving and how is that benefiting you?
I use Lark to manage workflows such as approvals and clock-ins, enhancing communication efficiency by accelerating processes through automatic message linking, silent replies, and historical message synchronization. Additionally, I enjoy the document collaboration feature, which allows real-time multi-user editing and supports rich formats, making communication and collaboration smoother.
Read more

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