JobAdder Reviews

I recently raised a query regarding why candidates placed as permanent were appearing under Temp Express (within the Working Tab), and requested that all permanent candidates be moved out of that section.
Simon from JobAdder Support handled my query exceptionally well. He not only explained clearly why this issue was occurring but also took the time to walk me through the solution using a video demonstration. This made the process easy to understand and ensured I could confidently apply the fix myself.
His approach was thorough, professional, and supportive. I appreciated the combination of explanation and visual guidance, which resolved my query quickly and effectively.
Overall, I am very satisfied with the assistance I received. Simon’s support has given me greater confidence in using JobAdder and managing candidate placements more accurately.

I had quite a tricky question for the JobAdder Helpdesk, and I promptly received the help I needed, including a direct email address of the relevant specialist. This is what I call service from a helpdesk with real people.

Huong helped me create a custom field, they made this process efficient and streamline to get my portal up and running the way i need it to.

Sales process was incredibly good, thorough but not hardcore sales. The set up was simple, and support has been very responsive. I am still working my way around the configuration and using all of the features, but it is intuitive and easy. Highly recommended.

Very prompt response, with detailed instructions and images leaving no room for misunderstanding or error!

Makes life super easy because I can just get back to work without losing time.

JobAdder has been a consistently reliable and user friendly system for managing high volume recruitment. The platform is intuitive, efficient, and well designed for end to end hiring workflows. What stands out most is the quality of their support team. Every interaction has been prompt, knowledgeable, and genuinely focused on resolving issues quickly. The recent assistance I received was clear, proactive, and made the process seamless.

Overall, JobAdder continues to be an excellent tool that supports our recruitment operations effectively.

The support team responded quickly and in English verses techo babble. They set up the system as requested with no problem.

JobAdder has consistently delivered an exceptional experience for us, especially when it comes to support. Recently we needed a major update to our Smart Form, involving multiple document uploads, mandatory compliance requirements and a very specific workflow.
Binh handled everything with outstanding professionalism, clarity and patience. Every request was understood immediately and executed exactly as needed. The communication was fast, clear and solution-focused at all times.
What I appreciate most is that JobAdder genuinely listens and works with you the support feels personal, not generic. The platform itself is reliable, modern and continues to improve in ways that really help day-to-day HR and mobilisation processes.
Overall, JobAdder remains one of the best tools we use operationally, and the support team (especially Binh) truly sets the standard for customer service. Highly recommend.

Very quick responce. With details reason why the problem accured.

Support is impressive! Cannot fault the quick & helpful support given for any issues or even just queries. Although, the videos/training/guides are so thorough you don't often need further help.