JobAdder Reviews

Jobadder is very simple and easy to use. Any queries and customer service come back to you straight away.

JobAdder is extremely helpful for our company. We use it daily, and it keeps everything clearly organised, making our recruitment process efficient and easy to manage. JobAdder’s support team are always on hand to assist with any issues and respond quickly.

The chat bot referred me to an article that told me exactly how to request the additional column I wanted on our candidate chart and what information I should submit with my request. My request was handled within an hour and I got exactly what I wanted. I was very impressed with the speed of service, and my boss was pleased with the quick results.

Disruptions can quickly impact productivity, so responsive support matters. JobAdder handled our support ticket with both speed and accuracy. The information provided was detailed, clear and easy to follow. Complex technical concepts were explained in a practical, human way with real human input, not just a chat bot. A genuinely impressive standard of customer care that minimised our down time and kept us moving in the right direction.

JobAdder has become a core platform across Procorp Global and a newly established recruitment business within the group, following our decision to transition away from a large, global enterprise ATS. The move was driven by JobAdder’s ability to deliver a more intuitive, scalable, and recruitment-centric system without compromising on capability. Across both businesses, the platform has supported complex workflows, website and system integrations, reporting, and day-to-day operational efficiency with consistency and reliability. The implementation process was well structured and professionally managed, and the ongoing support reflects a team that genuinely understands the realities of running modern recruitment operations. JobAdder has proven to be a highly capable technology partner and a strong long-term platform for growth.
Tristan Case | CEO | Procorp Global Pty Ltd

Really good Customer Service. They helped us do our signatures for different offices. Good ATS as well.

I had an issue logging in and raised a ticket. It was an easy fix and help came through extremely fast.
Thanks team!

They responded quickly and spoke to me in English and not computer talk!

I recently raised a query regarding why candidates placed as permanent were appearing under Temp Express (within the Working Tab), and requested that all permanent candidates be moved out of that section.
Simon from JobAdder Support handled my query exceptionally well. He not only explained clearly why this issue was occurring but also took the time to walk me through the solution using a video demonstration. This made the process easy to understand and ensured I could confidently apply the fix myself.
His approach was thorough, professional, and supportive. I appreciated the combination of explanation and visual guidance, which resolved my query quickly and effectively.
Overall, I am very satisfied with the assistance I received. Simon’s support has given me greater confidence in using JobAdder and managing candidate placements more accurately.

I had quite a tricky question for the JobAdder Helpdesk, and I promptly received the help I needed, including a direct email address of the relevant specialist. This is what I call service from a helpdesk with real people.