Innago Reviews

User Rating

4.6/5 (Based on 347 Ratings)

Rating Distribution

Excellent
86.5%
Very Good
3.2%
Average
0.3%
Poor
0.3%
Terrible
9.8%

User Sentiments

Free for Landlords, Excellent Customer Service, Automated Rent Collection, Easy to Use Interface

Slow Payment Processing, Lack of Landlord Mobile App, Occasional Software Glitches, Clunky Lease Template Creation

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Review Summary

Overall, users praise Innago's user-friendly interface, ease of use, and time-saving capabilities. Its intuitive design and quick learning curve make it accessible to users of all skill levels. The automation features streamline processes, reduce manual work, and boost productivity. Users appreciate the customer support team's responsiveness and helpfulness. Some reviewers mention occasional bugs and glitches, but the majority agree that Innago effectively meets their business needs.

Pros

Innago streamlines expense reporting and approval processes, saving time and increasing efficiency.
It offers automated data extraction, eliminating manual data entry and reducing errors.
Its userfriendly interface enables quick and easy report creation and submission.

Cons

Limited integration options may hinder seamless data transfer from existing systems.
Some users report occasional glitches and slow performance during peak usage times.
Customer support response times could be improved to provide more timely assistance.

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Reviews

Shannon MULLINS

January 8, 2026 Source: Trustpilot.com

Super easy setup

Super easy setup. Easy to accept tenant payments and submit invoices for rent and/or water bills.

AMBER RUGLEY

December 31, 2025 Source: Trustpilot.com

It has been beneficial in maintaining…

It has been beneficial in maintaining payments, documents and reports all in one location

Hayden Roth

December 12, 2025 Source: Trustpilot.com

Innago Platform Review

I have used the platform as a landlord to manage my tenants’ payments and it has been amazing so far. The tracking system makes it very clear to see what payments are due, and my tenants have had no questions on how to pay on time.

Michael Hill

December 12, 2025 Source: Trustpilot.com

Intuitive to use

It is intuitive to use and it has made my rental property management much easier after using it for a year. I switched from another software because it had lower monthly fees.

Scott Fogleman

December 11, 2025 Source: Trustpilot.com

Innago simplifies managing multiple…

Innago simplifies managing multiple rental properties. It allows easy collection of rents, storage of leases and provides an area for repairs

MSCG Investments

December 11, 2025 Source: Trustpilot.com

10/10 Couldn’t Recommend Innago More

Innago has made rental payment collection and tracking easier than ever for us. It’s also made all things lease management simple and easy. We have 10+ properties on Innago, and we couldn’t recommend it more. All of our tenants have found it easy to pay, and we’ve found it easy to communicate as well as provide custom lease options.

Scot Seaman

December 9, 2025 Source: Trustpilot.com

The software was easy to transition to…

The software was easy to transition to from the old one that I used to use

Joseph

December 9, 2025 Source: Trustpilot.com

Great for first time landlords !

I’ve been really impressed with this so far. It works well, is easy to navigate, and has surprisingly strong bookkeeping features — especially helpful for new landlords who are just starting to organize rental income and expenses. It keeps everything in one place and makes property management feel a lot more straightforward. Highly recommend!

Ruben

December 8, 2025 Source: Trustpilot.com

Amazing platform for free as a landlord

Griselda Chica