ImprovMX Reviews

User Rating

4.4/5 (Based on 121 Ratings)

Rating Distribution

Excellent
81.8%
Very Good
3.3%
Average
2.5%
Poor
0.8%
Terrible
11.6%

User Sentiments

Easy setup, Reliable email forwarding, Free plan availability, Great customer support

Occasional email delivery delays, Lack of webmail feature, Limited free plan features, Occasional spam filter issues

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Review Summary

Improve MX is a popular email forwarding service praised for its ease of use, fast setup, and reliable performance. Users appreciate the free tier, which allows them to forward emails from multiple domains to a single inbox. The service is often recommended for small businesses and individuals looking for a simple and affordable solution to manage multiple email addresses. However, some users have reported issues with email deliverability and customer support responsiveness.

Pros

Simple and easy setup, works seamlessly for basic email forwarding.
Excellent technical support, quick response times and helpful solutions.
Affordable subscription rates compared to other email forwarding services.

Cons

Limited customer service channels, no live chat or phone support.
Slow email delivery times, particularly for free accounts.
Potential for soft bounces from Gmail, may require configuration adjustments.

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Reviews

Paolo D

January 5, 2026 Source: Trustpilot.com

Little configuration to do but works perfectly after

It's simple, effective and cost efficient. I created several emails with different domains I use and connected them to my gmail for both receiving emails and sending them using SMTP. It requires a little bit of configuration but it works super smoothly!

Basith Chithari

December 10, 2025 Source: Trustpilot.com

Good service

Chumley Doge

November 26, 2025 Source: Trustpilot.com

Easy to use

Easy to use, works well so far

J c

November 16, 2025 Source: Trustpilot.com

Great Service

Great Service ! Free plan that really helps for beginners. Thank ImprovMX! You have helped me brand my email address!

ДС

Дмитрий Сухин

June 24, 2025 Source: Trustpilot.com

Couldn’t be easier

ImprovMX is simple, fast, and just works. Perfect for custom domain email forwarding without any hassle.

Ezequiel Benito

June 5, 2025 Source: Trustpilot.com

It works

It works, plain and simple

Sebastiaan Stoffels

June 2, 2025 Source: Trustpilot.com

Easy to setup and use

Easy to setup and use. The ability to have emails forwarded to a Webhook is really handy. Documentation is easy to access and understand.

Chill Guy

May 11, 2025 Source: Trustpilot.com

Amazing

This service is perfect for someone like me who primarily needs to receive emails without worrying about sending replies. It keeps things simple and efficient. However, if I ever need to correspond, the option to purchase a one-month subscription makes it incredibly convenient—I can send my email and be done without committing to a long-term plan. The flexibility and ease of use make it a great choice!

Sofia

April 25, 2025 Source: Trustpilot.com

We've had an amazing experience with…

We've had an amazing experience with ImprovMX at MusicMi. Their service is incredibly reliable, easy to set up, and has been essential in helping us streamline our communications. Every interaction we've had with their team has been prompt, helpful, and genuinely supportive. As a nonprofit, having access to such a dependable and affordable solution has made a real difference. Highly recommend ImprovMX to anyone looking for a professional and seamless email service!

Nick Harrison

March 23, 2025 Source: Trustpilot.com

Very easy to use

Very easy to use, thank you!