iMocha Reviews

User Rating

4.6/5 (Based on 269 Ratings)

Rating Distribution

Excellent
66.2%
Very Good
29%
Average
4.5%
Poor
0%
Terrible
0.4%

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Review Summary

User reviews for iMochas SaaS platform highlight its effectiveness in technical skills assessment, particularly for filtering candidates and saving interview time. iMochas robust question bank and customizability are praised, as is the responsive customer support team. However, some users express concerns about the user interface’s occasional complexity, inconsistent question quality, and limited reporting features. While iMochas offers value, further refinements to the UI and question bank would enhance the overall user experience.

Pros

iMoca offers a wide range of technical skill assessments, helping to filter candidates effectively.
The platform is userfriendly, making it easy for both admins and candidates to navigate.
The customer support team is responsive and helpful, providing timely assistance with any issues.

Cons

The software can be slow and lag at times, impacting user experience.
Some questions have unclear wording, making it difficult for candidates to understand the expected response.
The platform lacks a psychometric assessment component, which might be beneficial for evaluating certain candidates.

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Reviews

Verified User in Human Resources

May 27, 2025 Source: G2.com

Positive experience with iMocha and Customer Success Manager Sonal Jain

What do you like best about iMocha?

We’ve had a very good experience using iMocha as a leading platform for written assessments. The platform is intuitive and provides an extensive array of features that simplify test creation, execution, and evaluation, making the entire process efficient. It has greatly enhanced our assessment workflow.

What do you dislike about iMocha?

Recommendations to others considering iMocha?

A heartfelt thank you to Sonal Jain for her exceptional support and proactive approach throughout our collaboration. Her quick responses, professionalism, and commitment to going the extra mile have truly made an impact. We greatly value her dedication and look forward to our ongoing collaboration.

What problems is iMocha solving and how is that benefiting you?

Verified User in Information Technology and Services

May 26, 2025 Source: G2.com

Intelligent, Agile and most valuable

What do you like best about iMocha?

High Quality assessment questions, robust platform and highly supportive team. Any query gets answered in few mins and the CSM is just a call away. We run assessments almost daily at odd hrs and during weekends, have never had any blockers. We also onboard users on the platform which is easy to use. Platform and experience has been seamless.

What do you dislike about iMocha?

The reporting and analytics feature can be further enhanced for admins

What problems is iMocha solving and how is that benefiting you?

iMocha has quality assessment questions for different skills and competencies. This helps us to hire the best talent outside and also run internal benchmark assessments for the organization encouraging teams to learn continuously.

Srinivas V

May 22, 2025 Source: G2.com

Technical Panel to evaluate the candidates Great

What do you like best about iMocha?

The platform offers a wide range of pre-built and customizable tests, making it incredibly flexible for evaluating both technical and non-technical skills. The user-friendly interface, combined with advanced features like AI-powered proctoring and detailed analytics, helps ensure hiring decisions are data-driven and fair. iMocha truly stands out for its commitment to helping organizations build a future-ready workforce. Customer support team is really helpful and Turn around time is very quick.

What do you dislike about iMocha?

Reporting can be improved. At present it won't give the complete picture about the account.

What problems is iMocha solving and how is that benefiting you?

Saving time to

Faizan K

February 10, 2025 Source: G2.com

cheating IMOCHA services Review

What do you like best about iMocha?

quick response, excellent customer service team and Customer Success Manager (Ms Sonal) exceptional support. she is always there to help and guide. outstanding. the video proctoring image proctoring is a great feature

What do you dislike about iMocha?

if you can automate the reviewer setting.

What problems is iMocha solving and how is that benefiting you?

A.I use .

Kasamon S

January 31, 2025 Source: G2.com

Excellent tool

What do you like best about iMocha?

IMocha is an excellent and easy tool for the test assessment of candidates. It also helps to detect cheating and AI use. Highly recommended.

What do you dislike about iMocha?

There is none so far for iMocha usage. Great job

What problems is iMocha solving and how is that benefiting you?

Easy tool to help on written test

Verified User in Financial Services

January 16, 2025 Source: G2.com

iMocha has been a HUGE help!

What do you like best about iMocha?

Attentiveness - easy to contact support and receive assistance

What do you dislike about iMocha?

Resources available - huge library of skills available for use

Recommendations to others considering iMocha?

It takes some time to become accustomed to the system as there are a LOT of skills, so developing a test from scratch can be time consuming.

What problems is iMocha solving and how is that benefiting you?

Allows for the system to deliver the skills assessment and offers proctoring services - all in one.

Rosemary T

January 7, 2025 Source: G2.com

Why I Love i-MOCHA: Comprehensive, Reliable, and Supportive Assessment Tool

What do you like best about iMocha?

I like i-MOCHA because it allows you to assess candidates anonymously, ensuring unbiased evaluations. The system is also capable of detecting window and image violations, preventing candidates from cheating. Additionally, i-MOCHA maintains a comprehensive record of all assessments, which can be referenced in the future if any queries arise.

What do you dislike about iMocha?

Another reason I appreciate i-MOCHA is the prompt support they provide. Their Customer Success Manager and team are highly responsive, following up with clients to ensure satisfaction and requesting feedback immediately after service. They offer continuous support, especially if candidates encounter technical problems during assessments.

Recommendations to others considering iMocha?

Moreover, i-MOCHA's support team is always ready to assist with any technical issues that may occur while creating or after completing a test. They resolve issues promptly and provide guidance to help users develop the skills needed to handle future problems independently.

What problems is iMocha solving and how is that benefiting you?

I also value i-MOCHA's extensive library of pre-built assessments and customizable test options, which cater to a wide range of skills and roles. This flexibility makes it easier to tailor assessments to specific job requirements. Additionally, their detailed analytics and reporting tools offer valuable insights into candidate performance, helping to make informed hiring decisions.

Verified User in Computer Software

December 10, 2024 Source: G2.com

Senior Talent Acquisition Specialist

What do you like best about iMocha?

It is easy in use and saving data for reviews, Ease of Implementation

What do you dislike about iMocha?

That I cannot resend the same task to the same email address.

What problems is iMocha solving and how is that benefiting you?

rating the technical skills

Ranjan B

December 5, 2024 Source: G2.com

Invaluable Tool

What do you like best about iMocha?

Easy to access, very powerful platform, What I love most is that it showcasing their reports, ratings and preferences.

What do you dislike about iMocha?

Nothing.................................

What problems is iMocha solving and how is that benefiting you?

It made it easier to evaluate candidate skills accurately and focus on areas that need improvement,

Gabe W

December 4, 2024 Source: G2.com

Sonal is so helpful

What do you like best about iMocha?

Sonal walked us through all the updates on iMOCHA and provides valuable support in all the user guides we requested. She is diligent and proactive in answering our questions. For the platform, video proctoring is helpful and the ability to upload questions.

What do you dislike about iMocha?

The WFP Philippines team cannot use the platform simultaneously. If one logs on while someone is using it, that person gets logged off/kicked out of the system.

What problems is iMocha solving and how is that benefiting you?

Proctoring assessments

iMocha Reviews

User Rating

Rating Distribution

Do You Use iMocha?

Review Summary

Pros

Cons

Verified User in Human Resources

Verified User in Information Technology and Services

Srinivas V

Faizan K

Kasamon S

Verified User in Financial Services

Rosemary T

Verified User in Computer Software

Ranjan B

Gabe W

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