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Imagen AI Reviews

User Rating

4.8/5 (Based on 695 Ratings)

Rating Distribution

  • Excellent

    91.4%
  • Very Good

    1.3%
  • Average

    1.4%
  • Poor

    3.6%
  • Terrible

    2.3%

Do You Use Imagen AI?

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Review Summary

User reviews for Imagen AI overwhelmingly praise its ability to streamline photo editing, saving photographers significant time and effort. While many users attest to the software's accuracy in replicating their editing styles, some highlight the need for fine-tuning and occasional tweaking. Imagen AI's customer service is consistently lauded for its speed and helpfulness, resolving issues efficiently. However, a few users express dissatisfaction with pricing and cancellation policies, cautioning others to carefully consider their needs before committing to a subscription.

Pros

  • Saves significant time on photo editing, freeing up photographer's time.
  • AI accurately replicates user's editing style, often with minimal adjustments needed.
  • Customer service is praised for its responsiveness and helpfulness in resolving issues.

Cons

  • Some users report inconsistent results, requiring extra time for adjustments.
  • Potential for color inaccuracies with certain images, especially in challenging lighting.
  • Concerns about transparency and fees, with some users experiencing unexpected charges.

AI-Generated from the text of User Reviews

Reviews
a

aa

March 31, 2026 Source: Trustpilot.com
Tiffany really helped me accomplish a…
Tiffany really helped me accomplish a very complex issue and saved me another 4-5 hours. much appreciated!
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MR

Michael Roach

March 27, 2026 Source: Trustpilot.com
It Actually Edits Like Me!
Imagen is the clear leader in "edit like me" functionality. I have tried various other tools, and I can consistently trust Imagen to get me to the closest starting point. I shoot a wide array of genres professionally. Anytime I'm using available light, Imagen is my first tool I use.

Whenever I have issues or find something inconsistent, they send me tips or suggestions to help understand other variables.
Read more
A

Anna

March 26, 2026 Source: Trustpilot.com
sometimes better edits than mine own! And the TIME omg!
I love how the edits get better than mine. Good bye red skin tones on newborn shoots and bad lighting. The option to make some corrections to your own AI Profile if the edits turn out still a little too red and then letting the AI edit again with these changes for no extra money is gorgeous. Beside this HOW GENIUS is it that now I can let imagen automatically do AI denoise if photos were taken with a ceratin ISO. I love it!
Read more
M

MILENA

March 25, 2026 Source: Trustpilot.com
There is always someone to assist you
Whenever you need help from ImagenAI, there’s always someone available straight away to assist you. This is extremely helpful if you have a ‘problem’ or a question about a current project. Thank you very much for that!
Read more
LB

Larissa B

March 21, 2026 Source: Trustpilot.com
I have tried to do editors for years…
I have tried to do editors for years but always ended up redoing the work. I tried Imagen and it is way closer to what I want with more minor tweaks and their customer service is exceptional! As a business owner, this makes me want to use and refer them even more!
Read more
JX

Johannes XY

March 16, 2026 Source: Trustpilot.com
Love this
Love this! Perfect support and the tool we were looking for ❤️
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DG

Dipesh Gurung

March 16, 2026 Source: Trustpilot.com
I booked a tutorial call with Luis…
I booked a tutorial call with Luis Valenzuela. And this is the first time I've ever had something like this, let alone being ON A FREE TRIAL! I'd run into some trouble during my first attempt on the app, and frankly, I was ready to just leave it and not come back to the app. However, having this call now, I'm more confident on getting started and enjoying the app as a whole.
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D

Devin

March 14, 2026 Source: Trustpilot.com
Max was great!
Max was great help when I had a few issues with my software! After trying two things, the problem was resolved! He was quick at responding and I was very happy with the end result. Very great customer service!
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J

Juliana

March 13, 2026 Source: Trustpilot.com
Feeling Confident After Excellent customer support from Imagen Support
I recently downloaded Imagen to try the 1500‑credit promotion currently available. While following the setup prompts, I ran into an issue when attempting to view my edited photos. The platform indicated that support was available, so I reached out by email. Shortly after, the team arranged a video call to guide me through the process.

My call today was with Luis, who provided outstanding service. He was incredibly generous with both his time and his knowledge, walking me through the platform and demonstrating each step in detail. He addressed all my questions, never rushed me, and made me feel like a valued customer throughout the entire session.

After the call, I feel confident and excited to apply what I learned and give Imagen a proper try.
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IG

INbw By Jérémy Geeraerdt

March 11, 2026 Source: Trustpilot.com
Great support
Great support! They answer right away! :)
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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