iLobby Reviews

The friendly process to invite somebody to the facility

Sometimes when You try to do the register to enter to the facility, the web page lasts a lot to charge

To make easy the process to invite an external to the facility

It helps you manage all the visitors in a nice way

Some times when the visitor arrives 1 min late it does not let you singn in

To know if someone is or not expected for our guards

The available data from the dashboard and its flexibility.

Some visitors do not feel it is needed for them and push back on our staff.

Our pateints are most vulnerable due to their age. Helping to track and screen visistors is helping us keep them safe.

iLobby is very efficient and has allowed us to streamline the visitor registration process into our facility.

Scanning IDs are challenging since the iPad's rear camera is used and it is difficult to get the ID placed in the correct position with the bracket provided.

Visitor management is crucial for us especially if we have an emergency or emergency drill. We are in the process of implementing EmergencyOS to use as a way to ensure all of our employees are safe also.

It's easy to manage and to use. Support is always proactive

We use it from Italy. The startup is in Canada.

All is automated. The customer signin very quickly. Badge are printed in the best way possibile. Emergency procedure is very fast. Table and printer are both fantaastic.

I think it is very easy to keep track of who enters and leaves our facilities, as well as how quickly visitors are registered. I like it, I think it's one of the best pages for this.

We have been informed by visitors that sometimes they don't receive the invitation email and in this case, we have to resend the invitation. Maybe you could add an option to get an Excel or a file from all visitors who have been invited.

In the facility it has helped us to be able to have a control of the people who visit us, in making them reach the visitors quickly the invitation, and that they are more aware of the way in which they work in the facility. In the same way I think it is a good idea to be able to renew ourselves as a company, since previously they had to write down in a notebook and this caused long lines to be able to sign.

Very useful to see who is in the building without having to track them down.

I think iLobby does what is needed to be done, so N/A

Seeing who is in our building to ensure everyone is safe.

It runs itself - Once I installed it, it has ran perfectly for a year. instant viewing of everyone coming and going plus everyone can add visitors in advance. Software OS is great.

I would say maybe the holder for the tablet could be upgraded or raised, its a bit short and photos of people are always looking down.

Visitor management - did someone show up and how long ? Have they already left?

The system is straightforward and user-friendly. I like that I can quickly tweak features from the client portal. Above all, the level of customer service has been exceptional. Every feature request, addition, email or edit has been quickly acted upon. We used a different lobby tool prior to iLobby, and the experience has been night and day.

Nothing so far. Every feature we wanted was either built-in or was able to be easily added. If I need to get nitpicky, I would like the system to provide different instructions for scanning passports instead of driver's licenses.

We are a secure facility, and prior to iLobby, we had a visitor management tool that would CONSTANTLY go down, requiring our staff to log in visitors manually. This created inconsistencies and issues with recordkeeping.

Visitors are not allowed to sign on their own. It also doesn't tie up another PC. Once a visitor is signed initially, the returning visitor makes signing in painless.

We haven't found many downsides to the system. If there is a downside, maybe the price, but even there I think it is reasonable for what it has done for us.

It isn't forcing us to tie up another PC with a visitor sign in. Being able to access from other mobile devices makes it easier if we ever have an emergency situation. We can access the system after evacuating and it will also send visitors a notification to evacuate as long as they have entered the correct info.