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IBM Watson Natural Language Understanding Reviews

User Rating

4.4/5 (Based on 34 Ratings)

Rating Distribution

  • Excellent

    50%
  • Very Good

    41.2%
  • Average

    8.8%
  • Poor

    0%
  • Terrible

    0%

Do You Use IBM Watson Natural Language Understanding?

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Reviews
SB

Shaminuzzaman B

November 18, 2024 Source: G2.com
I figure out bitch evolving, use your data on proper prompt is something IBM is more focused on I wouldn't say it's a user-friendly, AI but bit complex AI, I must say better than ChatGPT
What do you like best about IBM Watson Natural Language Understanding?
I really love its functionality , it's more user friendly than the most of AI bots availability right now. I think compatibility way its make less errors and it's depth knowledge of coding is top knotch
What do you dislike about IBM Watson Natural Language Understanding?
Well, it's not properly user-friendly, but as it takes guy, it's quite accessible, but I wouldn't recommend this for personal use. The knowledge is dead, but the using purposes bit complex.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
As far as
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VT

Verified User in Leisure, Travel & Tourism

February 16, 2024 Source: G2.com
Deep and Scalable Natural Language Unerstanding!
What do you like best about IBM Watson Natural Language Understanding?
The ease of use is what I love the most about IBM Watson NLU. I have to say that I learned on Watson and used other platforms after, but I'm glad I did because it helped me in ensuring that we never used a subpar platform. The accuracy of NLU is the best in the business.
What do you dislike about IBM Watson Natural Language Understanding?
The one things that my team gave me feedback on was in sentiment analysis. I wouldn't say that this is a dislike, but rather instead an area that could have a more concentration on.
Recommendations to others considering IBM Watson Natural Language Understanding?
Simply put, Watson NLU helps you reduce time to market with natural language products and analysis. Engaging with the IBM team and the Elites data group helped our overall experience with the product.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
We were testing using IBM Watson NLU in our voice of customer projects where we took feedback from multiple sources and pulled intents from the open-ended questions and built a classifier sytem to rank the likelihood that a customer would do something. I'm being vague in my use case but you can see how that could help with legal, human resources, and customer-facing interactions with products as well.
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VS

Verified User in Information Technology and Services

July 29, 2023 Source: G2.com
IBM watson knowledge studio Product review
What do you like best about IBM Watson Natural Language Understanding?
Its easy to use and undertand with little knowledge of Machine Learning. Its UI is very elabortaive and easy to understand plus it have lot of features and collaborates with other services very easily, All these factors make it a great tool to go with.
What do you dislike about IBM Watson Natural Language Understanding?
Nothing much, A gui9de for non-tech people would be great if available with the product.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
understanding and detection of text from Emails, and other sources is a huge plus that IBM watson knowledge studio has provided, due to which running through data has become quite easy.
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VK

Vijay K

July 11, 2023 Source: G2.com
By leveraging custom machine learning models, it helps users analyze and make sense of large volumes of textual information more efficiently and accurately Unleashing the Power of Custom Machine Learning for Text Analysis
What do you like best about IBM Watson Natural Language Understanding?
IBM Watson Knowledge Studio include its customizability, seamless integration with other Watson services, user-friendly interface, and its ability to handle large-scale datasets while delivering efficient and accurate results.
What do you dislike about IBM Watson Natural Language Understanding?
Complexity for non technical users and costing.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
IBM Watson Knowledge Studio addresses the challenge of extracting valuable insights from unstructured data, such as text documents, social media posts, or customer feedback.
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AJ

AMIT J

July 5, 2023 Source: G2.com
IBM Watson Knowledge Studio
What do you like best about IBM Watson Natural Language Understanding?
IBM Watson Knowledge Studio, which we were using in our company. It is straightforward to use for solving business problems. We can do multiple tasks here, like data cleaning and data visualization, analyze the data and, run the model, deploy the model; It gives results accurately.
What do you dislike about IBM Watson Natural Language Understanding?
Some people think it would not be easy to use since Watson Studio is in the cloud, but they are incorrect. Here we have many machine learning models to use, and it gives result very accurately. It is straightforward to use; we don't have to worry about memory, speed, deployment etc.
Recommendations to others considering IBM Watson Natural Language Understanding?
We have run machine learning models and deployed them for customer demo.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
Customers can also use or check these models directly in their system without setting up the environment and running the model.
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VS

Verified User in Information Technology and Services

July 5, 2023 Source: G2.com
IBM Watson Review
What do you like best about IBM Watson Natural Language Understanding?
IBM Watson for me is top AI tech that enable to respond 95% accuracy of answers to most questions.
What do you dislike about IBM Watson Natural Language Understanding?
However there are some others AI such as Google Cloud that ptovides modern machine learning services better than IBM Watson
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
IBM Watson Assistant always helping me via its chatbot builders when I need to solve an issue.
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VS

Verified User in Financial Services

July 4, 2023 Source: G2.com
Easy to train, manage, and deploy chatbot backend framework
What do you like best about IBM Watson Natural Language Understanding?
1. Ease to define and use custom entities
What do you dislike about IBM Watson Natural Language Understanding?
2. In build functionality to define the internal workflow which make it really easy to develop, train, and test the solution.
Recommendations to others considering IBM Watson Natural Language Understanding?
It is not 100% code free, one should have a knowledge to work with json to parse and work with data.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
Users in Risk Management needs to read a lot of policies documents (word, and PDF) to answers day to day queries asked by customers. We used IBM Watson to respond those questions based on keywords.
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VS

Verified User in Information Technology and Services

June 29, 2023 Source: G2.com
Cognitive senses made accessible!
What do you like best about IBM Watson Natural Language Understanding?
The ease with which annotations can be done and how we can prepare the critical information for extraction to build the next steps in the value chain. Facts are always hidden, and we can find them easily in our data.
What do you dislike about IBM Watson Natural Language Understanding?
I am unsure about how portable the model is if I consume it in other products that can evolve new applications from a model, such as getting trained with additional datasets and integrating with apps in the marketplace.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
I am trying to educate IBM WKS about the problems and complexity of large text that could otherwise have been written in short. That is the single most use case for which I want annotate and train with good and bad examples.
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VK

Vanessa K

June 29, 2023 Source: G2.com
Bastante util
What do you like best about IBM Watson Natural Language Understanding?
Allows greater ease in the tasks being performed, it is very intuitive and practical, it is an easy and very powerful tool. Capture and analyze images with quite precision.
What do you dislike about IBM Watson Natural Language Understanding?
At times it keeps loading and becomes slow; when it is required to perform a deep analysis and is assigned multiple tasks, it may take longer to process than expected and needed.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
Capture and analysis of data in high-resolution image banks and graphs with considerable precision. It is a tool that features a user-friendly interface and is easily adaptable to the required needs.
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VS

Verified User in Computer Software

March 14, 2019 Source: G2.com
Works Well for Analytics
What do you like best about IBM Watson Natural Language Understanding?
I like that I can get more information and categorize based off of the conversations I have had with my customers. We have the ability to view customer interactions in different ways than we did prior to using this tool.
What do you dislike about IBM Watson Natural Language Understanding?
It wasn't easy to integrate the tool with foreign languages which caused issues for some of our customers.
Recommendations to others considering IBM Watson Natural Language Understanding?
It's a great tool to get more insights on your customers and interactions.
What problems is IBM Watson Natural Language Understanding solving and how is that benefiting you?
Providing insights to businesses on their customer data.
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