Hostfully Reviews

User Sentiments

Excellent Customer Support, Extensive Integrations, User Friendly Interface, Comprehensive Digital Guidebooks

Occasional Software Bugs, Slow Platform Speed, Confusing Reporting Features, Limited VRBO Integration

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Review Summary

Hostfully is a popular property management platform that receives praise for its robust features, user-friendly interface, and exceptional customer support. Hosts consistently highlight the platform's ability to streamline operations, automate tasks, and increase revenue through integrations with various booking platforms and dynamic pricing tools. While some users experience minor glitches or find the setup process lengthy, the majority agree that Hostfully has been a game-changer for their vacation rental businesses, providing valuable assistance and saving them time and effort.

Pros

Hostfully's customer service is exceptional, with responsive, knowledgeable support staff.
The platform seamlessly integrates with major booking channels, streamlining property management.
Hostfully's digital guidebooks enhance guest experience and provide valuable information.

Cons

There are occasional glitches and bugs within the system, which can lead to issues with reservations and financials.
The platform's learning curve can be steep, especially for new users, requiring significant time to master.
Some features and integrations require additional fees, increasing the overall cost for users.

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Reviews

Kim

January 23, 2026 Source: Trustpilot.com

Hostfully CS is one of the best in the…

Hostfully CS is one of the best in the industry! If their AI can't answer it quickly, the staff always will. The AI that they use for help questions can almost always help me with clear & concise replies.

Kay

January 21, 2026 Source: Trustpilot.com

Agus in support helped me so much

Agus in support helped me so much! I needed a report customized to make my tax reporting easier and automated. The help is much appreciated.

Gaya Mario Joe

January 19, 2026 Source: Trustpilot.com

they are very friendly and great every…

they are very friendly and great every time!!

ASIF MAHMOOD

January 19, 2026 Source: Trustpilot.com

Hostfully Simply The Best

Kaela

January 16, 2026 Source: Trustpilot.com

Thanks Ignacio!

Ignacio was incredibly prompt, kind, and helpful in resolving all of my (many) questions today.

Lobna Ahmed

January 16, 2026 Source: Trustpilot.com

Joaquin was so helpful and appreciated…

Joaquin was so helpful and appreciated the urgency of the situation

Nisha Yan

January 15, 2026 Source: Trustpilot.com

Thanks for your help with my questions.

Luigi

January 15, 2026 Source: Trustpilot.com

Cece is The BesT

Cece its always very helpful and quick to sol ve issues we face in Hostfully. She is the Best!

Joey Wilson

January 13, 2026 Source: Trustpilot.com

Joaquin guided me perfectly through a…

Joaquin guided me perfectly through a technical situation and it saved the day on my first direct booking!!!

Tara Goss

January 12, 2026 Source: Trustpilot.com

Best Support in the Industry

The support cannot be beat with Hostfully. Being able to schedule time with knowledgable team members to help walk through your specific challenge is amazing. Cece is great and was able to pinpoint exactly where I was overlooking a step in my process without a ton of back and forth, which can sometimes happen with email or chats. Great company all around!