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Create Unique Experiences at Virtual Event
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Ease of Use, Wide Range of Gift Card Options, Excellent Customer Support, Great for Remote Teams
Confusing User Interface, Limited International Options, Unexpected Fees, Issues with Card Activation
Hoppier is a popular platform for virtual reward programs, particularly for remote teams. Users highlight its ease of use, allowing employees to select their own rewards and encouraging participation in virtual events. While the system is generally praised for its simplicity and flexibility, some users mention challenges with the redemption process, including a desire for fewer clicks and streamlining. Additionally, some users express concerns about the pricing model, particularly the per-card fee. Overall, Hoppier is a valuable tool for organizations seeking to engage and reward their dispersed teams, though improvements in user interface and pricing transparency are suggested.
AI-Generated from the text of User Reviews
It is a very useful platform, we use it to send virtual gifts to employees so that they can use the gift cards in the store they want and in a very simple way they link it and make their purchase without any inconvenience and their customer service is wonderful, they are always active to help at any time no matter what time it is
I do not have something to write that I do not like, fortunately I liked everything and it has been a true salvation for sending details
facilitates the entire process of incentives that we give to customers without having to make an effort to think about what details to give them that are useful
Their customer service is absolutely phenomenal! They will go above and beyond to fix any issue you may have. I truly believe this is what sets them apart from the competition today.
As an end-user it could be more complicated to activate a gift card you receive and use it, but from a company's perspective (we used it for our clients) it was a great experience and nothing bad to say at all.
so we have teams all cross the globe and getting them a gift or perhaps lunch paid was complicated before as we simply gifted them Amazon gift cards, but now with Hoppier we are able to send them gift card for food when we do our lunch and learn session and it's great!
Using the card and getting points after I ate out.
Nothing, I love it. I would recommend to anyone
Being able to eat and save money.
Chat support service is great and accommodating as always, providing all options to ensure everything gets situated.
Some vendors won't accept in the Philippines, but apart from that, all good I bet it's just here in the Philippines very limited still I am grateful whenever I get in touch with chat support. Everyone else is accommodating and efficient.
How to maximize the use of hoppier in that way will be able to verify all options to use it.
An excellent platform which is easily accessible and very user-friendly. The customer support team is also extremely responsive and supportive.
The time it takes to load funds from a credit card is sometimes long but nothing major.
None
Ease of doing business and helps with remote work.
The process to redeem could be easier. Fewer clicks and a streamlined process.
Remote recognition of cash and gift cards.
I created an account and my company can add different award amounts through a credit card that allows me to spend it where ever I would like most.
You have to create an account up front but that isn't challenging
It allows my company to let me choose my rewards for accomplishments.
The interface of the website is easy to use and straightforward. I liked that the explanation of how to use my virtual card was right there. Also, their customer service was excellent in helping me solve my issue.
I didn't have any real issue with Hoppier, I did run into a slight confusion that I eventually figured out, but it wasn't intuitive at first. Moving the value of my gift card to my iPhone was at first confusing because the link to the directions took me to Apple's website. Once on the website, it took me a bit to figure out I had to move the value by adding the virtual gift card as a new debt card. I was expecting to be able to transfer my value and not add a new card to Apple Wallet.
Hoppier helps create virtual gift cards quickly and efficiently for clients/customers. I benefited from Hoppier because I was a client of another service that used Hoppier to send our team free lunch for attending their webinar.
Its really helpful for international campaigns - saves the time than to source the vendors yourself
Building the campaign took a little time tk understand how it work. The user interface wasn't so easy to understand
Saved time in finding gifts for customers. I've been able to manage international campaigns with ease.
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They have an impressive catalog of gift cards that you can use for sending rewards to colleagues/customers across the globe. We did not face many issues with the software but every time we reached out to their support team, they were super helpful.
Only the US dollar is supported at this time, which can be a little confusing since we were sending rewards internationally and people don't necessarily use US currency.
Creating virtual gift cards quickly and easily to send them to customers and teammates. We used this a lot for our quarterly top-performers picks.