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Hoppier Reviews

User Sentiments

Ease of Use, Wide Range of Gift Card Options, Excellent Customer Support, Great for Remote Teams

Confusing User Interface, Limited International Options, Unexpected Fees, Issues with Card Activation

Do You Use Hoppier?

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Review Summary

Hoppier is a popular platform for virtual reward programs, particularly for remote teams. Users highlight its ease of use, allowing employees to select their own rewards and encouraging participation in virtual events. While the system is generally praised for its simplicity and flexibility, some users mention challenges with the redemption process, including a desire for fewer clicks and streamlining. Additionally, some users express concerns about the pricing model, particularly the per-card fee. Overall, Hoppier is a valuable tool for organizations seeking to engage and reward their dispersed teams, though improvements in user interface and pricing transparency are suggested.

Pros

  • Simplifies virtual gift card distribution for remote teams.
  • Offers a wide selection of vendors for global reach.
  • Supports local vendors for personalized employee rewards.
  • Provides a userfriendly interface for both senders and recipients.

Cons

  • Redemption process can be cumbersome and require extra clicks.
  • Limited vendor availability in certain regions, particularly outside the US.
  • Pricing model based on percard fee can increase costs.
  • Some users experience issues with email invites reaching recipients' inboxes.

AI-Generated from the text of User Reviews

Reviews
KJ

Kshitij J

June 24, 2023 Source: G2.com
"Great for distributing awards among your team and to customers!"
What do you like best about Hoppier?

They have an impressive catalog of gift cards that you can use for sending rewards to colleagues/customers across the globe. We did not face many issues with the software but every time we reached out to their support team, they were super helpful.

What do you dislike about Hoppier?

Only the US dollar is supported at this time, which can be a little confusing since we were sending rewards internationally and people don't necessarily use US currency.

What problems is Hoppier solving and how is that benefiting you?

Creating virtual gift cards quickly and easily to send them to customers and teammates. We used this a lot for our quarterly top-performers picks.

Read more
MK

Max K

May 23, 2023 Source: G2.com
"gift logistics led by hoppier"
What do you like best about Hoppier?

It is a very useful platform, we use it to send virtual gifts to employees so that they can use the gift cards in the store they want and in a very simple way they link it and make their purchase without any inconvenience and their customer service is wonderful, they are always active to help at any time no matter what time it is

What do you dislike about Hoppier?

I do not have something to write that I do not like, fortunately I liked everything and it has been a true salvation for sending details

What problems is Hoppier solving and how is that benefiting you?

facilitates the entire process of incentives that we give to customers without having to make an effort to think about what details to give them that are useful

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JS

Jasmine S

May 23, 2023 Source: G2.com
"Great Experience and Customer Service!"
What do you like best about Hoppier?

Their customer service is absolutely phenomenal! They will go above and beyond to fix any issue you may have. I truly believe this is what sets them apart from the competition today.

What do you dislike about Hoppier?

As an end-user it could be more complicated to activate a gift card you receive and use it, but from a company's perspective (we used it for our clients) it was a great experience and nothing bad to say at all.

What problems is Hoppier solving and how is that benefiting you?

so we have teams all cross the globe and getting them a gift or perhaps lunch paid was complicated before as we simply gifted them Amazon gift cards, but now with Hoppier we are able to send them gift card for food when we do our lunch and learn session and it's great!

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LJ

Laura J

April 27, 2023 Source: G2.com
"Amazing for traveling"
What do you like best about Hoppier?

Using the card and getting points after I ate out.

What do you dislike about Hoppier?

Nothing, I love it. I would recommend to anyone

What problems is Hoppier solving and how is that benefiting you?

Being able to eat and save money.

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JR

Jomarvin R

March 10, 2023 Source: G2.com
"EFFICIENT, REALIABLE AND VERY HELPFUL"
What do you like best about Hoppier?

Chat support service is great and accommodating as always, providing all options to ensure everything gets situated.

What do you dislike about Hoppier?

Some vendors won't accept in the Philippines, but apart from that, all good I bet it's just here in the Philippines very limited still I am grateful whenever I get in touch with chat support. Everyone else is accommodating and efficient.

What problems is Hoppier solving and how is that benefiting you?

How to maximize the use of hoppier in that way will be able to verify all options to use it.

Read more
PA

People Operations A

December 27, 2022 Source: G2.com
"Hoppier was a great solution for our remote employees."
What do you like best about Hoppier?

An excellent platform which is easily accessible and very user-friendly. The customer support team is also extremely responsive and supportive.

What do you dislike about Hoppier?

The time it takes to load funds from a credit card is sometimes long but nothing major.

What problems is Hoppier solving and how is that benefiting you?

None

Read more
AU

Anonymous User

December 15, 2022 Source: G2.com
"Hoppier had made it easy to reward my staff virtually."
What do you like best about Hoppier?

Ease of doing business and helps with remote work.

What do you dislike about Hoppier?

The process to redeem could be easier. Fewer clicks and a streamlined process.

What problems is Hoppier solving and how is that benefiting you?

Remote recognition of cash and gift cards.

Read more
AU

Anonymous User

November 30, 2022 Source: G2.com
"Receive awards through Company gift program"
What do you like best about Hoppier?

I created an account and my company can add different award amounts through a credit card that allows me to spend it where ever I would like most.

What do you dislike about Hoppier?

You have to create an account up front but that isn't challenging

What problems is Hoppier solving and how is that benefiting you?

It allows my company to let me choose my rewards for accomplishments.

Read more
CA

Chris A

November 28, 2022 Source: G2.com
"Quick and simple tool to help share virtual gift cards"
What do you like best about Hoppier?

The interface of the website is easy to use and straightforward. I liked that the explanation of how to use my virtual card was right there. Also, their customer service was excellent in helping me solve my issue.

What do you dislike about Hoppier?

I didn't have any real issue with Hoppier, I did run into a slight confusion that I eventually figured out, but it wasn't intuitive at first. Moving the value of my gift card to my iPhone was at first confusing because the link to the directions took me to Apple's website. Once on the website, it took me a bit to figure out I had to move the value by adding the virtual gift card as a new debt card. I was expecting to be able to transfer my value and not add a new card to Apple Wallet.

What problems is Hoppier solving and how is that benefiting you?

Hoppier helps create virtual gift cards quickly and efficiently for clients/customers. I benefited from Hoppier because I was a client of another service that used Hoppier to send our team free lunch for attending their webinar.

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AU

Anonymous User

November 24, 2022 Source: G2.com
"Perfect for adding value for things the customer actually wants"
What do you like best about Hoppier?

Its really helpful for international campaigns - saves the time than to source the vendors yourself

What do you dislike about Hoppier?

Building the campaign took a little time tk understand how it work. The user interface wasn't so easy to understand

What problems is Hoppier solving and how is that benefiting you?

Saved time in finding gifts for customers. I've been able to manage international campaigns with ease.

Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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