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Hivebrite Reviews

User Rating

4.5/5 (Based on 156 Ratings)

Rating Distribution

  • Excellent

    59%
  • Very Good

    35.9%
  • Average

    4.5%
  • Poor

    0.6%
  • Terrible

    0%

User Sentiments

Customer Support, Ease of Use, Extensive Features, Customizable Platform

Limited Customization, Occasional Bugs, Slow Loading Times, Mobile App Issues

Do You Use Hivebrite?

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Review Summary

User reviews of Hivebrite highlight its effectiveness in connecting communities and fostering engagement. Users consistently praise the platform's ease of use and the exceptional customer support provided by Hivebrite's team. While the platform is praised for its robust feature set, some users express a desire for more customization options and advanced analytics. Concerns about occasional technical glitches and loading speed are also mentioned. Overall, users appreciate Hivebrite as a valuable tool for building and managing online communities, but recognize that further development and improvement is expected.

Pros

  • Excellent customer success managers provide personalized support and innovative ideas.
  • Intuitive, featurerich platform for connecting people with similar interests, especially alumni.
  • Hivebrite offers a comprehensive solution for building communities, enabling networking opportunities.

Cons

  • Enhancements to features can be slow to implement, despite customer success manager escalation.
  • Limited reporting and analytics features for sharing with stakeholders.
  • Some features and design aspects are still under development and could be further improved.

AI-Generated from the text of User Reviews

Reviews
MN

Michael N

November 17, 2023 Source: G2crowd.com
"Intuitive, feature-rich, community building platform"

What do you like best about Hivebrite?

HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love the interactive feed, profile management, event management, notifications, and much more!

What do you dislike about Hivebrite?

While additional features could further enhance the platform, there is always additional development in the works as the support team has been phenomenal in keeping customers updated.

Recommendations to others considering Hivebrite:

Look no further when researching a platform, especially for Alumni, that not only provides profile customization, group management, event registration, email management, and much more but the support team who has been a fantastic group of folks to work with when questions arise. The support that HiveBrite has provided since its inception has been a HUGE selling point.

What problems is Hivebrite solving and how is that benefiting you?

We use HiveBrite to provide scholars with a single solution that drives a greater sense of an online community while strengthening existing connections and creating additional networking opportunities.

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AU

Anonymous User

October 25, 2023 Source: G2crowd.com
"Enhanced platform and great client support"

What do you like best about Hivebrite?

The look and fee of the platform is new and fresh and easy to use as a user and admin.

The client support that Hivebrite offers is outstanding. The staff that assists with the implementation and offers support through the ticket system is very knowledgeable and responsive.

What do you dislike about Hivebrite?

I wish Hivebrite had more reports/analytics that I can share with stakeholders.

What problems is Hivebrite solving and how is that benefiting you?

Hivebrite is helping TESOL solve the problem of accessibility. Our members have a community where they can connect with other members worldwide and find useful resources they wouldn't have access to otherwise.

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AB

Annina B

October 24, 2023 Source: G2crowd.com
"Great tool with excellent service"

What do you like best about Hivebrite?

Hivebrite is easy to handle and comes with a lot of functions. The service is excellent as we always get inmediate help as soon, as we have questions or other issues. But what i particularly appreciate is that hivebrite keeps on improving their tool all the time listening to customers needs and launching improvements regulary.

What do you dislike about Hivebrite?

In some functions I would like to see more options for customization.

What problems is Hivebrite solving and how is that benefiting you?

We wanted to build up a community from all the contacts we have collected within the last ten years. We wanted to connect women to share business knowledge and experiences.

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JR

Jacquie R

October 6, 2023 Source: G2crowd.com
"Excellent customer service & support"

What do you like best about Hivebrite?

I like that we have a CSM assigned to us that is vested in our success. The support team is very timely in their responses as well. The product team has requesed time with me a few times to discover our pain points and how they could improve our experience in future developments. The platform is pretty easy to use and they have a knowledge base to provide more information on the features.

What do you dislike about Hivebrite?

Data analytics in the form of dashboards on all of our data to be able to spot trends and make better business decisions.

What problems is Hivebrite solving and how is that benefiting you?

Online community for Women in the IT Industry geared for personal and professional developement, mentoring, job board.

Read more
AU

Anonymous User

September 29, 2023 Source: G2crowd.com
"Lots of features in one platform"

What do you like best about Hivebrite?

I enjoy having a team focused on the tecnhical side of building our Community, so that our team can focus on building contenta and value. We went with Hivebrite in order to get a variety of features in one package including an app, social media-like networking, etc, without having to custom build ourselves.

I've also enjoyed the our support team in trouble shooting, brainstorming solutions, and sharing best practice (shoutout to Fatimeh and Jake) as well as the community of Hivebrite creators for idea and resource sharing.

What do you dislike about Hivebrite?

I'm hoping to see better native analytics and tracking to inform us on what resources are being best consumed by our members, interactions and completion of courses and resources, gamification from these activities to encourage engagement. Additionally, I'd like to see options tailored to a corporate or group subscription, including those analytics for a company for example and company administrator.

What problems is Hivebrite solving and how is that benefiting you?

We previously had a custom-built platform that was constantly taking our time, attention, and dollars to update and maintain. We were excited to have one place to go to keep our platform updated and in check, without spending our time on all the technical deveopment.

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CB

Catalina B

July 20, 2023 Source: G2crowd.com
"Easy to customize and use"

What do you like best about Hivebrite?

End-user friendly customisation and support materials.

What do you dislike about Hivebrite?

Some minor bugs regarding login and automated newsletter

What problems is Hivebrite solving and how is that benefiting you?

A dedicated alumni management tool

Read more
PM

Phoebe M

May 27, 2023 Source: G2crowd.com
"Hivebrite has exceeded all my expectations for an alumni platform."

What do you like best about Hivebrite?

Hivebrite has allowed engagement, collaboration and communication on a global forum. As the community manager I have been provided with amazing continuous support wtih everyone of my questions being answered within hours or days.

I like that you can customise the platform to suit your own needs and make changes as your community and their needs grow. New updates from Hivebrite are always coming through and this continuously improves the platform and makes it engaging for the members.

What do you dislike about Hivebrite?

I still find the forums a bit clunky

I wish there was a way to have events readvertised at certain times in livefeed (automically)

It would be great to be able to upload a video to the mentoring profiles so mentors could describe themselves through a video.

What problems is Hivebrite solving and how is that benefiting you?

Connecting numerous industries and organisations together

Allowing engagement, sharing of knowledge and ideas, continuous professional education opportunities

Read more
SB

Shawn B

May 3, 2023 Source: G2crowd.com
"High-Five for Hivebrite!"

What do you like best about Hivebrite?

Building an online network with an app is expensive and tough. I’m fortunate to have been pointed to Hivebrite! Getting my MVP up and running was quick, easy, and way cheaper than building the software with developers. The customer service and management are exceptional. I feel like they are a part of my company in supporting the growth of my community. I had always thought I’d build my own software after the network was established. But with all the great enhancements that Hivebrite continues to come out with, I’m staying with them!

What do you dislike about Hivebrite?

My biggest complaint falls more on the user experience side, but it directed more towards the actual member. People complain of having to go to multiple medias (Twitter, Facebook, LinkedIn). RPhAlly is just one more place to go. I actually had a member tell me how awesome RPhAlly is but still going to go to LinkedIn because that is where most of her contacts are!

What problems is Hivebrite solving and how is that benefiting you?

The pharmacy industry is siloed and scattered. The professionals are pinned down by ginormous corporations and the professional associations have not been able to unify the profession. Hivebrite gave me a great way to start building a community where we can all come together.

Read more
AU

Anonymous User

May 1, 2023 Source: G2crowd.com
"Hivebrite has been the perfect community platform for our organization!"

What do you like best about Hivebrite?

-Front end interface for members

-Different functionality (e.g. map of members, media library, livefeed, etc., etc.)

-Very intuitive back-end for admins; easy to understand and quickly ramp up

-Willingness to listen to customers and continually develop and improve the platform based on suggestions

-Caliber of customer success team and responsiveness

What do you dislike about Hivebrite?

-Lack of mandatory profile picture / some fields during onboarding

-Some further development of features (but this is in progress)

What problems is Hivebrite solving and how is that benefiting you?

Digitally connecting a diverse member base located in 75 countries around the world. Efficient and effective digital solution that is easy to adopt and scale.

Read more
MB

Michael B

April 27, 2023 Source: G2crowd.com
"Great platform, great team."

What do you like best about Hivebrite?

Hivebrite makes it extremely easy for our alumni to connect with one another as well as connecting back to our school. The intuitive interface is easy to use and very impactful. Using Hivebrite has also had a tremendous impact on our alumni engagement team. Like many alumni offices we have a small team and somewhat limited resources and using a tool like Hive Brite saves us time and lets us do more even though our resources are limited. The service and support team are truly partners with us and they've worked very hard to understand our team our business and how our school operates. They've been tremendous to work with and I highly recommend the product the service and their team.

What do you dislike about Hivebrite?

Like any new software there was definitely a learning curve.

What problems is Hivebrite solving and how is that benefiting you?

Hive bright helps us put all our alumni resources in one place and has somewhat become a one-stop shop for our alumni network which is extremely beneficial for individual alumni and also for our internal team as well.

Read more

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