Herdwatch Reviews

Excellent customer service, any support I have needed to date has been dealt with within hours if not minutes. Very much appreciated.

Would not be without herdwatch. Support is fantastic. Would love to see it do more with grass land management. I'd need to give 6 stars then

Found it easy to get going on the Herdwatch app, very happy so far, and I'm not a techie!

I am wondering if possible to make more visible as the first one ?

If you need the basics at a big price this is the program for you!
If you want to add sheep or other additions, you will be charged extra.
If you would like to use farm software to keep every record you could ever want for cattle, sheep and crops, with excellent back up and advice 7 days a week - all at one flat rate price, this is not the program for you.
I had Herdwatch for years but found it was too basic for what I wanted it to do.
I naively thought this was the best herd management program available.
It did not have the functionality to deal with both herds either, without taking out another subscription.
My advice?
Try Farm Matters software.
Its absolutely amazing in comparison!

If I could put zero, I would! They are really helpful when trying to sell it to you but aftercare is zero. They took £200 out of my account after I cancelled. They've accepted that I had sent an email to cancel but can't refund me...told me their system doesn't allow it. Shocking customer service!! If you are considering joining them, don't. Go for Agriwebb...better more stable app and they look after you.

This company has paid itself by removing monies from the farm credit card by storing the credit card details illegally, and not having the patience to wait for correspondence or acknowledgement to do so. On trying to obtain a refund there is a smirch of arrogance which says we've got your money, so tough you're not getting it back. And, I see there are quite a few complaints of this company elsewhere on the Internet.
Update:Company has now refunded subscription. Thank you.

I used to trust this company as they used to have great support, but avoid at all costs! They will tie you to a £200 annual subscription. If they offer you a 3 month subscription for 30 days don’t take it as that’s an easy route for them to get you onto the yearly subscription.

Thought it would be easily resolved but no, the fella started smirking on the other end of the line and said we get these calls all the time. Shows how much they support their customers, it’s all about money to them now.

I found herdwatch useless. Subscription was renewed without my consent and they refused to refund my money. Would give no stars if I could.

decent intro offers for new joiners, the features and interface are very good, especially for medicine usage and reporting for FQAS needs. What is less good is the customer service experience. I had to ask twice for auto renewal to be disabled ( should be a feature that the account holder can disable, but I guess I know why they don't offer that ;-). Customer service too is sloppy, and plain disrespectful when you pull them on something they claim t have done. so coming from a pro subscription, with no willingness to adjust pricing plans for existing customers, I think I will let it slide to a free sub. A shame, as I said the tech bit is good