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Guusto Reviews

User Rating

5/5 (Based on 6,845 Ratings)

Rating Distribution

  • Excellent

    99.3%
  • Very Good

    0.5%
  • Average

    0%
  • Poor

    0.1%
  • Terrible

    0%

User Sentiments

Ease of use, Variety of gift card options, Instant gift card delivery, User-friendly interface

Limited merchant options, Confusing redemption process, High minimum funding requirements, Limited customization options

Do You Use Guusto?

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Review Summary

Guusto is generally well-received by users, earning mostly positive feedback across various review platforms. Reviewers appreciate its user-friendly interface, strong reporting capabilities, and excellent customer support. Many reviewers noted that Guusto's payroll processing and tax filing features are accurate and efficient. However, some users reported occasional system glitches and integration issues, suggesting that there's room for improvement in terms of reliability and seamless integration with other software. Overall, Guusto seems to be a reliable and user-friendly payroll and HR solution, with a few areas for improvement.

Pros

  • Userfriendly interface: Easy to navigate and use, making it accessible for users of all technical abilities.
  • Affordable pricing: Competitive pricing plans that fit various budgets, making it accessible to businesses of all sizes.

Cons

  • Limited customization: Lacks advanced customization options, making it challenging to tailor the platform to specific needs.
  • Occasional technical glitches: Some users have reported occasional technical issues, such as slow loading times or errors.

AI-Generated from the text of User Reviews

Reviews
VJ

Verified User in Luxury Goods & Jewelry

October 9, 2026 Source: G2.com
Easy-to-Navigate Site That I Love
What do you like best about Guusto?how easy it is to navigate the site. Love itWhat do you dislike about Guusto?it takes a little bit long to go to another pageWhat problems is Guusto solving and how is that benefiting you?not really any major problems
Read more
VA

Verified User in Industrial Automation

October 9, 2026 Source: G2.com
Easy to Use and Rewards Delivered Smoothly
What do you like best about Guusto?it is easy to use and receive your rewardsWhat do you dislike about Guusto?Nothing so far. The platform works smoothly and delivers gift cards instantly without any hassleWhat problems is Guusto solving and how is that benefiting you?Guusto helps simplify employee recognition and reward distribution across remote and global teams. It saves time by eliminating manual processing and makes sending instant rewards effortless, boosting overall team morale.
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VR

Verified User in Research

October 9, 2026 Source: G2.com
Fexible and Convinient
What do you like best about Guusto?.Ability to apply giftcard to different merchant options, and the list of merchants include familiar names, hence usefulWhat do you dislike about Guusto?Gift cards have expiration dates thus forcing me make decisions when not readyWhat problems is Guusto solving and how is that benefiting you?It's providing a avenue for employers to gift employees more easily
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VC

Verified User in Hospital & Health Care

October 9, 2026 Source: G2.com
It was easy to gain access to my gift card with Guusto.
What do you like best about Guusto?I liked that I could send the gift card to my personal account which made it easier to use.What do you dislike about Guusto?I had some issues signing in through my phone at first.What problems is Guusto solving and how is that benefiting you?It provides an easy way to get gift cards to users.
Read more
DS

Dana S

October 8, 2026 Source: G2.com
Effortless Gift Card Sending with GUUSTO
What do you like best about Guusto?It’s so easy to send gift cards anywhere. Because it’s that simple, I’m much more likely to send one instead of going to the store.What do you dislike about Guusto?There’s nothing I dislike about GUUSTO! I love itWhat problems is Guusto solving and how is that benefiting you?Making it that much easier to recognize my employees
Read more
AP

Akshay P

October 8, 2026 Source: G2.com
Awesome Platform with a Smooth Experience
What do you like best about Guusto?I like how easy and smooth Guusto is to use. The interface is clean and intuitive: I can pick a team member, choose a reward amount, add a personal message and send it in under a minute, without any training. Pages and the dashboard load quickly, and sending rewards has been reliable without delays or errors. Recipients get a flexible gift they can redeem at many merchants, so recognition feels meaningful rather than generic. Onboarding was straightforward: we were set up in [a few days], and the support team was responsive and helpful when we had questions about [setting up budgets / adding employees]. I use it [weekly] to recognize team members for milestones, project wins and everyday effort.What do you dislike about Guusto?Overall the platform is simple and works well, but a few areas could be improved. The reporting and analytics could go deeper, for example showing recognition trends by team or exporting data for leadership reviews. I'd also like more integration options with other HR and payroll tools, since we currently do some steps manually outside the platform. More customizable message templates would also help when sending recognition to many people at once. These are minor issues and don't affect day-to-day use.What problems is Guusto solving and how is that benefiting you?Before Guusto, recognition at our company was inconsistent. Rewards were handled manually through [gift cards / spreadsheets / ad-hoc purchases], which took time and was easy to forget when people got busy. Now everything is managed in one place: managers and peers can send recognition directly, budgets are tracked automatically, and we can see who has been recognized. It also works alongside the tools we already use, such as [Slack / Microsoft Teams / our HRIS], so recognition fits into our daily workflow. On pricing, the cost goes mainly into the rewards themselves rather than overhead, and the time saved on manual admin makes the ROI easy to justify. As a result, recognition happens more often and engagement across our team of [team size] has improved without extra administrative effort.
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MS

Murtuza S

October 8, 2026 Source: G2.com
Amazing Merchant Selection for Rewards with GUUSTO
What do you like best about Guusto?The number of merchants available to choose rewards from is amazing with GUUSTO, especially compared to other generic rewards options.What do you dislike about Guusto?Not having an option to redeem Amazon gift cardWhat problems is Guusto solving and how is that benefiting you?Giving options to select from wide variety of merchants and if not we can just redeem it for a prepaid gift card
Read more
AU

Anonymous User

October 7, 2026 Source: G2.com
Fast, Easy Recognition Gifts—Recipients Choose What They Want
What do you like best about Guusto?Guusto makes sending recognition gifts super easy and fast. I love that recipients get to pick their own gift card, so they always get something they actually want and will use.What do you dislike about Guusto?I wish there was an option to claim all accrued points at once. Having to process or redeem rewards in separate increments can be a bit tedious when you've saved up a larger balance.What problems is Guusto solving and how is that benefiting you?Guusto helps us quickly recognize and reward team members without tedious paperwork.
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YZ

Yogiraj Z

October 7, 2026 Source: G2.com
A great way to recognize and appreciate colleagues.
What do you like best about Guusto?Easy to use and a great way to recognize and appreciate colleagues.What do you dislike about Guusto?Nothing major so far. Overall, my experience has been very positive.What problems is Guusto solving and how is that benefiting you?It makes employee recognition easy and helps us appreciate colleagues for their contributions. Easy to use and convenient.
Read more
MM

Mavis M

October 7, 2026 Source: G2.com
Gift Card Simplified
What do you like best about Guusto?My experience with Guusto, has been the best. Most of the time I either end up losing my gift card or simply forgets to use it. Most gift cards are one shopping place card, with Guusto you have a variety of shops to chose from, even splitting your funds to any different retails. It a great way of gift card. Having the options of shopping a Homesense or going to Walmart, with the same funds I can easily divide it into 2 and enjoy both the best world. The options are endless. Guusto is priceless. Love receiving gift card through Guusto.What do you dislike about Guusto?The many options and selections I have with Guusto gift card.What problems is Guusto solving and how is that benefiting you?I have never had any issues with any Guusto gift cards I have received so I cannot say I know any issues.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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