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GRIN Reviews

User Rating

4.9/5 (Based on 625 Ratings)

Rating Distribution

  • Excellent

    94.4%
  • Very Good

    4%
  • Average

    0.3%
  • Poor

    0.8%
  • Terrible

    0.5%

Do You Use GRIN?

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Review Summary

GRIN is generally well-regarded for its user-friendly interface and strong customer support. Users appreciate its ability to organize influencer data, manage campaigns, track performance, and send bulk emails. However, some users report glitches, slow loading times, and limited customization options. A common complaint is the lack of robust influencer search functionality, particularly on platforms like TikTok. The platform's integration with Shopify is a major selling point for many users, but its value for non-Shopify brands may be limited. Overall, GRIN is a solid choice for many, but it's essential to consider the limitations and weigh them against your specific needs.

Pros

  • Grin provides a centralized platform for managing influencer marketing campaigns.
  • The platform offers a userfriendly interface and powerful features for finding, engaging, and tracking influencers.
  • Grin's customer support team is highly responsive and helpful in addressing user queries and resolving issues.

Cons

  • Some users have reported encountering glitches and technical issues within the platform.
  • The platform's reporting capabilities could be enhanced to provide more comprehensive and customizable data insights.
  • The lack of integration with social platforms beyond Instagram can limit the platform's usefulness for certain users.

AI-Generated from the text of User Reviews

Reviews
JM

Jackie M

June 20, 2025 Source: G2.com
Very Happy with GRIN!
What do you like best about GRIN?The GRIN team is great to work with. They're super knowledgeable and very helpful with learning how to use the platform, troubleshooting, etc. I also like that it's really easy for the influencers/creators to place orders, reference their codes/links, and submit content. This alone eliminates a lot of logistical headaches!What do you dislike about GRIN?For me, the biggest negative is not being able to customize which metrics we're collecting and reporting on. There are some that are automatically collected that we don't use (taps back for stories), and others that I'd like to include in reporting (sticker taps for stories) that are not.What problems is GRIN solving and how is that benefiting you?I am a team of one, so the ability to automate some admin tasks/follow-ups has been a lifesaver.
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VE

Verified User in Primary/Secondary Education

June 18, 2025 Source: G2.com
It is a great resource to track and manage our creators.
What do you like best about GRIN?The accessibility to check conversion data and also archive content.What do you dislike about GRIN?There are too many fields to manage for each creator.What problems is GRIN solving and how is that benefiting you?Communicating and tracking creators across multiple platforms.
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VA

Verified User in Marketing and Advertising

June 17, 2025 Source: G2.com
Campaign Lead
What do you like best about GRIN?It streamlines communication and deliverables for collaborations.What do you dislike about GRIN?It's glitchy! Some things will randomly not load/not work for a period of time.What problems is GRIN solving and how is that benefiting you?Condensing all activation details into one place, and within those activations, housing all campaign details for me and creators.
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VI

Verified User in Internet

June 16, 2025 Source: G2.com
A stellar platform for all influencer managers
What do you like best about GRIN?The platform is easy to navigate and the customer service is A+. They team is attentive and always following up to make sure my problems/questions are resolved.What do you dislike about GRIN?Not easy for some of the international creators we collaborate with, but we are able to troubleshoot their issues.What problems is GRIN solving and how is that benefiting you?GRIN makes it easier to track influencer content, deliver payments as well as fulfill any gifting/merchandise orders.
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YC

Yasmin C

June 16, 2025 Source: G2.com
Very intuitive and easy to use
What do you like best about GRIN?.How easy the UX is and intuitive to use!What do you dislike about GRIN?Nothing - everything is great and works!What problems is GRIN solving and how is that benefiting you?We are using it to run influencer marketing campaigns and also find new creators for a campaign and analyse results and track sales
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LQ

Linda Q

June 16, 2025 Source: G2.com
The Influencer Management Tool I Was Missing
What do you like best about GRIN?As a one person social & influencer team, GRIN has been incredibly helpful. I love the affiliate capabilities, specifically being able to build a landing page that interested creators can apply to. Previously if we received a message from someone interested in working with us, I would have to manually respond with my personal work email address if we wanted to work together, but now I can just direct them to our affiliate page to apply. Additionally, when we would do outreach, we would just cold slide into someone’s DM and have to keep track of the conversation, ask for sizes, shipping, etc. But, now we can search and outreach directly in the platform. If someone is interested in working with us, they can just apply and enter all of their information without me having to chase them and have full conversations. I also love the curated lists where their team selects influencers based on your specifications, that has been incredibly helpful. Overall, I’m really happy with the platform and the team has been great with training and helping you.What do you dislike about GRIN?Not GRIN’s fault, but our site is not on shopify or another populat server which means I have to manually add products which is time consuming. Again, not their fault but that would be my only negative.What problems is GRIN solving and how is that benefiting you?Since I’m a team of one, we have a bandwidth issue obviously. A lot of the times, I would be stuck in this hamster wheel of having to manually outreach, track conversations in a messy Instagram inbox and chase people for needed info but with GRIN I can really streamline the process. I’ve tried a few different platforms that have promised to streamline the process and GRIN is the only one that I’ve found to really be helpful for my needs.
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AB

Amanda B

June 16, 2025 Source: G2.com
A tride and true platform
What do you like best about GRIN?I've tested various platforms and love that GRIN is intuitive and easy to jump into. Using GRIN for community building, tracking and paying out creators is a must if you want to scale – it's been a time-saver. I'm excited to see further updates and optimizations.What do you dislike about GRIN?A few capabilities are still limited. I do wish there was an option to have unlimited tracking with our pricing tier.What problems is GRIN solving and how is that benefiting you?Bulk payments for creators
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VC

Verified User in Cosmetics

May 29, 2025 Source: G2.com
Easy to use for brand content
What do you like best about GRIN?It's easy interact with and read brand content guidelines.What do you dislike about GRIN?Sometimes it doesn't load correctly and I have to reach out to the brand that I'm working with to make sure my post was accepted.What problems is GRIN solving and how is that benefiting you?As an influencer its easy to interact with the brands I'm working with.
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VS

Verified User in Sports

May 15, 2025 Source: G2.com
Very easy to use and helpful tool in business
What do you like best about GRIN?tracking influencers and the reporting dashboardWhat do you dislike about GRIN?At this point, I haven't spent that much time on it yet, but my complaints would be minimal.What problems is GRIN solving and how is that benefiting you?influencer tracking
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VM

Verified User in Building Materials

May 14, 2025 Source: G2.com
It allows us to make things scalable for our agency and clients! Game-Changer for Influencer Marketing Management
What do you like best about GRIN?I've been using GRIN for the past four months on behalf of a client at our digital marketing agency, and it has completely transformed the way we manage influencer partnerships. Before GRIN, I handled everything manually, from prospecting to outreach to tracking and reporting. It was incredibly tedious and time-consuming.What do you dislike about GRIN?Recommendations to others considering GRIN?With GRIN, the entire process is streamlined and much more efficient. Researching potential partners is easy, and I love having access to detailed reports on engagement metrics and posting history. Setting up and managing activations now takes a fraction of the time it used to. It is also much easier to collaborate with coworkers thanks to the platform’s intuitive design.What problems is GRIN solving and how is that benefiting you?
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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