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HighLevel Reviews

User Rating

3.2/5 (Based on 2,076 Ratings)

Rating Distribution

  • Excellent

    54.5%
  • Very Good

    0.6%
  • Average

    0.1%
  • Poor

    0%
  • Terrible

    44.8%

User Sentiments

Exceptional Customer Support, Extensive Integrations, Comprehensive Marketing Tools, Robust Automation Features

Occasional Software Glitches, Mobile App Functionality Issues, Steep Learning Curve, Slow Email Support Response

Do You Use HighLevel?

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Review Summary

Review Summary: HighLevel is generally well-received by users, earning praise for its ease of use, comprehensive features, and helpful customer support. Many users appreciate its user-friendly interface, drag-and-drop functionality, and extensive customization options. They also value its integrated features such as CRM, email marketing, and sales funnels, which streamline business processes and improve efficiency. However, some users mention occasional technical glitches and a learning curve for some advanced features. Overall, HighLevel is considered a robust and reliable platform for businesses seeking an all-in-one solution to manage their sales and marketing operations.

Pros

  • Allinone platform: HighLevel combines a wide range of marketing and sales tools into a single platform, streamlining workflows and improving efficiency.
  • Easy to use: HighLevel has a userfriendly interface and intuitive design, making it accessible to users of all technical skill levels.

Cons

  • Steep learning curve: Some users may find the initial setup and configuration of HighLevel to be complex and timeconsuming.
  • Limited customization: While HighLevel offers a wide range of features, users may find that some aspects of the platform are not fully customizable to their specific needs.

AI-Generated from the text of User Reviews

Reviews
C

CR

January 13, 2026 Source: Trustpilot.com
Sumit Beri
Sumit was extremely helpful! I would highly suggest him
Read more
SP

Shemeka Stanley, P.A

January 13, 2026 Source: Trustpilot.com
I have to rave about the customer…
I have to rave about the customer service! Abhinav Asai is an asset to the company. He was amazing and was a great help. I wish I could have him as my dedicated support specialist.
Read more
TR

Tonia Rosenberg

January 13, 2026 Source: Trustpilot.com
Bhoomika was a wonderful help
Bhoomika was a wonderful help! I've been stuck for days and she helped me get unstuck in minutes. I am so grateful!
Read more
DC

Dan Chase

January 13, 2026 Source: Trustpilot.com
Well in a quick few minutes Tony Joshua…helped me fix my changing account transfer
Well in a quick few minutes Tony Joshua guided me through a sticking point for transferring accounts. Very helpful and encouraging and patient fellow dealing with me a newbe techie.
Read more
JP

Josh Parisoe

January 13, 2026 Source: Trustpilot.com
Hardik did a great job helping with my…
Hardik did a great job helping with my workflow and form issues. He is very knowledgeable and attentive.
Read more
DG

Daniel Gregory

January 13, 2026 Source: Trustpilot.com
Sweety was superb..
Sweety was superb... got my email fixed. The last person I spoke with did not.... Sweety knew what she was doing.
You should give her a raise!
Read more
DM

Daniel McDavid

January 13, 2026 Source: Trustpilot.com
Tony Joshua
Tony Joshua, was very helpful he answered all of my questions, and went above and beyond. Thank you for all your help.
Read more
SE

Sergio Mirallas Esteban

January 12, 2026 Source: Trustpilot.com
Onboarding call with Jaganpreet
I had an onboarding call with Jaganpreet from the Implementation Advisor Team, and it was great, easy to follow, and well explained.
Read more
J

Joey

January 12, 2026 Source: Trustpilot.com
Shikha Priyadarshani is amazing
Shikha Priyadarshani is amazing! I only want to work with her from now on.
Read more
AK

Akodu Usman Kehinde

January 12, 2026 Source: Trustpilot.com
Yashwant is one of the best customer…
Yashwant is one of the best customer experience I ever had. He is the best in communicating and solving issues.
Read more

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