Fresa Gold Reviews

User Rating

4.8/5 (Based on 112 Ratings)

Rating Distribution

Excellent
87.5%
Very Good
8.9%
Average
3.6%
Poor
0%
Terrible
0%

User Sentiments

Exceptional Customer Support, Robust Reporting Capabilities, Seamless System Integrations, User-Friendly Interface

Occasional Server Issues, Limited Customization Options, Slow System Processing, Auto-Logout Issues

Do You Use Fresa Gold?

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Review Summary

User reviews of Fresa Gold consistently highlight its exceptional customer support, characterized by responsiveness, timeliness, and a commitment to resolving issues efficiently. Users praise the software's robustness, scalability, and seamless integration with existing systems. While no significant dislikes are mentioned, some users suggest improvements like better training on specific modules, faster processing speeds, and a streamlined approach to voucher creation. Overall, Fresa Gold receives positive feedback for its comprehensive features and dedicated support, making it a valuable tool for freight forwarding companies.

Pros

Fresa Gold provides excellent customer service with prompt responses and dedicated support.
The software is userfriendly and easy to use, making it simple to manage freight forwarding operations.
Fresa Gold offers comprehensive features for accounting, operations, and logistics, providing a onestop solution.

Cons

Some users experience server issues or slow processing speeds, which can be frustrating.
The software may have a long process for creating reports or vouchers, which could impact efficiency.
Fresa Gold might require more training or customization for individual company needs.

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Reviews

Sowmya v

December 6, 2023 Source: G2.com

"Thanks for your response"

What do you like best about Fresa Gold?

we would like to commend your team's responsiveness and timely support. Whenever we have encountered challenges or required assistance, Fresa Technologies has demonstrated a remarkable commitment to addressing our concerns promptly and effectively.

What do you dislike about Fresa Gold?

nothing.Fresa Technologies have proven to be robust, scalable, and have seamlessly integrated into our existing systems

What problems is Fresa Gold solving and how is that benefiting you?

Resolved issues. Thank you

Manisha M

December 5, 2023 Source: G2.com

"Excellent service"

What do you like best about Fresa Gold?

We are confident that the collaboration with Fresa Technologies will continue to play a pivotal role in our ongoing success.Fresa Technologies not only met but exceeded our expectations in terms of delivering quality software solutions tailored to our specific needs.

What do you dislike about Fresa Gold?

Nothing.Furthermore, the promptness and efficiency with which Fresa Technologies addressed any challenges or concerns that arose during the development process were truly commendable.

What problems is Fresa Gold solving and how is that benefiting you?

Charges issues.Resolved now

Neeraj N

November 27, 2023 Source: G2.com

"Invoice issues"

What do you like best about Fresa Gold?

Good support from fresa. Really good for your team's response time was incredibly fast.

What do you dislike about Fresa Gold?

no. I didn't have to wait long for help, which made my experience more efficient and comfortable

What problems is Fresa Gold solving and how is that benefiting you?

Quick response

Thanooja T

November 21, 2023 Source: G2.com

"Job issue"

What do you like best about Fresa Gold?

customer support is very easy of useful. Thanks

What do you dislike about Fresa Gold?

we want quotation and HR part training. pla assist

What problems is Fresa Gold solving and how is that benefiting you?

job related issues. Now resolved. Thank you

Adarsh P

November 21, 2023 Source: G2.com

"Thanks to solved my query"

What do you like best about Fresa Gold?

Thanks a lot for your support. really happy to use this. also very fast in merging with our team

What do you dislike about Fresa Gold?

Big process to take the reports. otherwise is good

What problems is Fresa Gold solving and how is that benefiting you?

Happy to use this software.Thank you

Amirjith A

November 16, 2023 Source: G2.com

"Job related issues"

What do you like best about Fresa Gold?

Your team's commitment to providing exceptional service has left a lasting impression on me and I would like to express my gratitude.

What do you dislike about Fresa Gold?

nothing... when we do costiing selection is not possible, this is a problem

What problems is Fresa Gold solving and how is that benefiting you?

queries solved

Huzaifa K

November 8, 2023 Source: G2.com

"Queries resolved.Thanks for your support for given to us."

What do you like best about Fresa Gold?

Queries resolved.We want a full support in future too.Thanks a lot

What do you dislike about Fresa Gold?

It is long process to create a vouchers.

What problems is Fresa Gold solving and how is that benefiting you?

Charges issues.Now resolved.Really thanks

Siva S

November 2, 2023 Source: G2.com

"Excellent service from service team"

What do you like best about Fresa Gold?

Thank you fresa team.The follow-up and updates provided were much appreciated.your team took ownership and worked diligently to find a solution.

What do you dislike about Fresa Gold?

We are facing some of the einvoice issues kindly explained further how to resolved from my end

What problems is Fresa Gold solving and how is that benefiting you?

Einvoice issues. now resolved

Harmeed H

October 31, 2023 Source: G2.com

"Quick response team"

What do you like best about Fresa Gold?

Appreciate to great response fresa team. we are happy to use it. Thanks a lot for your support.

What do you dislike about Fresa Gold?

Nothing. rightnow we are having the some of queries. i want same support in future tooo

What problems is Fresa Gold solving and how is that benefiting you?

Tax related issues. now resolved

Satish S

October 31, 2023 Source: G2.com

"Dedicating team"

What do you like best about Fresa Gold?

Thank you for your dedication to customer service and having an efficient and responsive support team. I look forward to continued collaboration with Fresa Technologies.

What do you dislike about Fresa Gold?

rightnow nothing. but i want your support when i am having issue

What problems is Fresa Gold solving and how is that benefiting you?

Discount issue. now solved it. Thanks

Fresa Gold Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Fresa Gold?

Review Summary

Pros

Cons

Sowmya v

Manisha M

Neeraj N

Thanooja T

Adarsh P

Amirjith A

Huzaifa K

Siva S

Harmeed H

Satish S

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