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Follow Up Boss Reviews

User Rating

4.7/5 (Based on 117 Ratings)

Rating Distribution

  • Excellent

    84.6%
  • Very Good

    6.8%
  • Average

    2.6%
  • Poor

    1.7%
  • Terrible

    4.3%

User Sentiments

User-friendly interface, Comprehensive CRM Features, Excellent Customer Support, Extensive Integrations

Mobile App Functionality, Lack of Transaction Management Features, High Pricing, Limited Data Reporting Capabilities

Do You Use Follow Up Boss?

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Review Summary

Users praise Follow-Up Boss's user-friendly interface, ease of setup, and robust feature set, including lead management, email tracking, scheduling, and reporting. It integrates seamlessly with various CRMs and email providers. Reviewers also commend its customer support, noting its responsiveness and helpfulness. However, some users express concerns about occasional technical glitches and a learning curve for some features. Overall, Follow-Up Boss is a highly rated sales engagement platform valued for its user-friendliness, powerful features, and excellent customer support.

Pros

  • Simplifies lead management: Streamlines followups, automates tasks, and provides centralized communication.
  • Improves productivity: Saves time and effort by automating repetitive tasks, freeing up users to focus on highvalue activities

Cons

  • Limited customization: Some users find the platform's features and automations to be inflexible and difficult to tailor to their specific needs
  • Occasional technical glitches: Some users have reported occasional technical issues, such as slow loading times or connectivity problems

AI-Generated from the text of User Reviews

Reviews
LS

Lilly S

April 28, 2026 Source: G2.com
Efficient CRM with Seamless Integration
What do you like best about Follow Up Boss?
I love Follow Up Boss because it categorizes our leads, sets tasks with reminders, and integrates with our other platforms. I find the tasks and smart lists particularly helpful, as they let me know exactly what to do each day and help me prioritize my follow-up calls. I can efficiently categorize leads into different stages and sources, which streamlines my workflow. The initial setup was easy because we had a lot of support and training.
What do you dislike about Follow Up Boss?
So far, I like everything, the only request I would have is mass text messages.
What problems is Follow Up Boss solving and how is that benefiting you?
Follow Up Boss categorizes leads, integrates with other platforms, sets tasks with reminders, and helps me prioritize follow-ups, ensuring I know exactly what to do each day.
Read more
EC

Eden C

April 21, 2026 Source: G2.com
My Whole Business in One App
What do you like best about Follow Up Boss?
I use it to organize my database, stay in contact with people, set reminders, and keep my deals organized, among other things. It really feels like my whole business is in one app.
What do you dislike about Follow Up Boss?
It does not integrate with my cars bluetooth.
What problems is Follow Up Boss solving and how is that benefiting you?
This helps me keep my clients organized. I really love the batch emails and the drip campaigns, and it makes running my real estate business much more efficient.
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LL

LICIA L

March 10, 2026 Source: G2.com
A Reliable Real Estate CRM for Lead Management and Automated Follow-Ups
What do you like best about Follow Up Boss?
Follow Up Boss is a strong CRM choice for real estate agents and teams who want a reliable system to manage leads, automate follow-ups, and improve conversion rates. It is especially valuable for agents who generate online leads and need a structured process to track and nurture them.
What do you dislike about Follow Up Boss?
While it excels at lead management and follow-up automation, it does not include built-in transaction management, so additional tools or integrations are often needed.
What problems is Follow Up Boss solving and how is that benefiting you?
To be in touch with my clients weekly.
Read more
JS

Joshua S

January 27, 2026 Source: G2.com
Robust Integrations Elevate Real Estate Management
What do you like best about Follow Up Boss?
I like the integrations with major platforms for visibility. It helps me understand what the client activity is and streamline communication between platforms. Follow Up Boss had better integrations than BoomTown.
What do you dislike about Follow Up Boss?
The fluidity of moving between groups organized by stage or source could be improved. I wish there were saved groups that are easy to toggle back and forth, including saved filter settings.
What problems is Follow Up Boss solving and how is that benefiting you?
I use Follow Up Boss for organizing my real estate clients and maintaining flow cadence. Its integrations with major platforms improve visibility and streamline my communication, helping me understand client activities better.
Read more
YS

Yola S

December 19, 2025 Source: G2.com
A CRM Lifesaver for Real Estate Teams
What do you like best about Follow Up Boss?
I love Follow Up Boss as it is a lifesaver for our real estate team, allowing us to tailor it to our needs. The reporting features are fantastic, and the ability to leave notes and send messages throughout the team is invaluable. I also love that all of our contacts are in one place, and we can categorize them and make smart lists for efficient calling. This helps with call cadence, categorizing lists, and prioritizing by stage and source. The initial setup was very easy, and my previous experience with it made the transition smooth. I even have a Follow Up Boss T-shirt and hat!
What do you dislike about Follow Up Boss?
The only request I have is batch texting.
What problems is Follow Up Boss solving and how is that benefiting you?
Follow Up Boss is a lifesaver for my real estate team. I love its reporting, note-taking, messaging, and contact organization features. It helps us categorize and prioritize contacts, supports efficient calling, and aids in managing call cadence by stage and source.
Read more
NH

Nancy H

December 15, 2025 Source: G2.com
Effortless Communication Management, All Busy Work Automated
What do you like best about Follow Up Boss?
I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call communications. The software is so easy to use on both computer and phone app. Also, our customer service rep did a great job implementing and onboarding myself and my team. My team uses this software on a daily basis.
What do you dislike about Follow Up Boss?
I wish that notes could be treated as actions. There are times when I communicate with them face-to-face.
What problems is Follow Up Boss solving and how is that benefiting you?
I appreciate that they are making an effort to implement AI.
Read more
KS

Krian S

November 26, 2025 Source: G2.com
Streamlined Communication with Reliable Follow Up Boss
What do you like best about Follow Up Boss?
I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication processes effectively. I like how easy it is to track conversations and follow up with leads, which enhances my productivity. The integration of Follow Up Boss with other tools such as my phone dialer, email client, and messaging apps has significantly improved my communication workflow. I appreciate its user-friendly interface that made the initial setup a breeze. Additionally, I transitioned to Follow Up Boss because it offers better integration and smoother communication compared to other products. Its reliability and ease of use are evident in how it consistently keeps my communication streamlined.
What do you dislike about Follow Up Boss?
I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better efficiency.
What problems is Follow Up Boss solving and how is that benefiting you?
I use Follow Up Boss to manage calls, texts, and emails in one place, keeping me organized. It simplifies communication tracking and lead follow-up, offering seamless integration with other tools for streamlined communication.
Read more
AR

Athan R

November 25, 2025 Source: G2.com
Integrations Galore and Easy Setup
What do you like best about Follow Up Boss?
I like the simplicity of Follow Up Boss and how many integrations it offers. Keeping our contacts separate between personal and work is effortless with its easy-to-use system. The initial setup was perfect, and the ability to integrate with other tools like Zapier and Go High Level enhances its utility and efficiency.
What do you dislike about Follow Up Boss?
I occasionally experience phone bugs with Follow Up Boss, though I believe this is a common issue with most software.
What problems is Follow Up Boss solving and how is that benefiting you?
I find Follow Up Boss streamlines managing leads and keeps personal and work contacts separate in an easy-to-use system, while offering many integrations.
Read more
SH

Shahrukh H

October 30, 2025 Source: G2.com
Easy to Use, Flexible Automations, and Excellent Support
What do you like best about Follow Up Boss?
I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. I also appreciated how well it integrated with other tools, which made my workflow much smoother. Additionally, the customer support team responded quickly whenever I needed assistance.
What do you dislike about Follow Up Boss?
One aspect I did not appreciate was that the platform is very much focused on real estate and isn't really suitable for other industries. However, since our use case was specifically for real estate, this limitation never posed a problem for us.
What problems is Follow Up Boss solving and how is that benefiting you?
Follow Up Boss played a key role in helping us overcome our data and visibility issues. It quickly became our main platform for monitoring deal progress and keeping track of the most recent communications among agents, support staff, and clients, which allowed us to remain current with every contract. In addition, it aided our forecasting processes, automated our email communications, and managed all the essential functions we look for in a CRM.
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MA

Mohd A

October 28, 2025 Source: G2.com
Effortless Deal Tracking and Integration with Excellent Support
What do you like best about Follow Up Boss?
Things that i like about follow up boss are - 1. Simple tracking of deal stages. 2. Easy to integrate with different platforms like zillow and zapier 3. Responsive and helpful support team.
What do you dislike about Follow Up Boss?
Nothing i can think of right now. Everything is going well and smooth.
What problems is Follow Up Boss solving and how is that benefiting you?
Efficiently capturing and organising leads from multiple sources in one place and helping by providing actionable insights into team performance, response time and conversion rates.
Read more

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