Flipsnack Reviews

User Rating

4.6/5 (Based on 407 Ratings)

Rating Distribution

Excellent
76.7%
Very Good
14.7%
Average
2.2%
Poor
2%
Terrible
4.4%

User Sentiments

Easy to Use, Excellent Customer Service, Professional Look & Feel, Useful Templates

Limited Features in Free Plan, Occasional Technical Issues, Inconvenient PDF Editing, Confusing Subscription Options

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Review Summary

Flipsnack earns praise for its user-friendly interface, impressive range of templates, and robust editing tools. Reviewers highlight its ease of use and the ability to create professional-looking publications without any prior design experience. The platform's extensive library of templates and customizable elements is also a major plus, allowing users to create visually appealing content quickly and easily. Additionally, the ability to collaborate and share projects seamlessly with team members is a key advantage. On the other hand, some users have reported occasional glitches and minor limitations in the editing capabilities. Overall, Flipsnack is highly regarded for its user-friendliness, customization options, and collaboration features, making it a popular choice for creating engaging digital publications.

Pros

Easytouse draganddrop interface for creating engaging flipbooks.
Wide range of templates and customization options for creating visually appealing content.
Seamless integration with cloud storage platforms for easy access to files.

Cons

Limited analytics and reporting capabilities, making it difficult to track the performance of flipbooks.
Occasional glitches and technical issues reported by some users.
Customer support could be more responsive and proactive in addressing user inquiries.

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Reviews

Jacob Halpin Vaughan

September 26, 2024 Source: Trustpilot.com

Used Flipsnack to make some of our PDFs…

Used Flipsnack to make some of our PDFs more exciting and 100% did the job. Customer service is also very very good

Mariam Raphava

September 24, 2024 Source: Trustpilot.com

Amazing support from the team!

Date of experience: September 24, 2024

borg veig

August 30, 2024 Source: Trustpilot.com

Positive Feedback on Flipsnack Support

Beatrice was incredibly helpful and flexible. She's a great representative for Flipsnack. I suggest offering more affordable prices for Brazilian consumers, especially those who won't make a profit from the app. This would make Flipsnack more attractive and reach more people.

Scott

July 30, 2024 Source: Trustpilot.com

Flipsnack has the best customer support…

Flipsnack has the best customer support i've come across. Hands down they are top - the level of care is absolutely phenomenal and they are always able to meet me in the middle whenever i need.

The product is simple and intuitive - The best PDF reader on the market for a small price. Well done to the entire team, they are amazing.

Allen Johnston

July 29, 2024 Source: Trustpilot.com

FLIPSNACK HAS A QUEEN

Today Beatrice assisted me in solving a problem with my Flipsnack account. She was AWESOME. She knew her product extremely well, made the necessary changes to my account, and did that with professionalism and quickness. Always courteous and showed me the additional options available to me within my account. Customer service like this is hard to find and truly appreciated.

Taste For Los Al

July 23, 2024 Source: Trustpilot.com

Support was extremely helpful

Support was extremely helpful. We are a nonprofit and they worked with us to find a suitable, affordable plan and then they very patiently walked us through the app basics. And then showed some cool tips as well. The app is very intuitive.

DesignZ By iBrochurZ

July 19, 2024 Source: Trustpilot.com

I’ve been using Flipsnack now for quite…

I’ve been using Flipsnack now for quite sometime and find the flipbooks easy to create. Customer support are faultless and they are always happy to help to resolve queries. Their ‘how to’ guides are very informative and helpful. I would highly recommend Flipsnack 5*****

Natalie Martini

July 18, 2024 Source: Trustpilot.com

Kind helpers and efficient platform

The employee that helped me was very kind and efficient, and flipsnack itself is beneficial with the type of work it is often used for. I enjoy my time using it and will continue to do so in the future

Norville Parchment

July 8, 2024 Source: Trustpilot.com

Wonderful service.

I love this product, I use them to showcase all my books online. Amazing. I needed to adjust the number of pages allowed, and Beatrice handled it right away. Amazing. Honestly I was going to switch due to the restriction but all fixed. THANK YOU!

Team Cité

July 5, 2024 Source: Trustpilot.com

Flipsnack is an incredible resource for business owners

This is an amazing product and product management system. It was easy to understand and even greater to use when needed by my team and I. I feel the staff working behind the scenes were more than helpful and quick with solutions when we needed them. I highly recommend this service.! 5 stars