Filevine Reviews

Finally, on a scale from 1 to 10, how likely are you to recommend Filevine to a friend or colleague?

I really like the continued improvements to the user interface, which make the platform feel more modern and easier to navigate. The updates to task management and communication tools are also very helpful, as they make it easier to collaborate with team members and stay on top of case progress. Additionally, the ability to centralize information and access it quickly has become even more efficient with recent updates, which adds a lot of value to our daily workflow.

Filevine could improve its speed and overall performance, as occasional lag can interrupt workflow efficiency. Enhancing the search functionality would also be very beneficial, making it easier to quickly locate specific documents or information within large cases. Additionally, more flexibility in customizing workflows, reports, and notifications would help teams tailor the platform more closely to their specific needs. Improving the mobile experience would also be a great addition for users who need to access cases on the go.

That it makes everything easy

I like that Filevine is easy to use, which makes everything smoother. It's great for communicating with clients and internal teams, as everyone can see exactly what the status of a case is. This aspect really stands out for me. I also think we've got it set up quite well so it integrates with other things, which makes it work great for me.

Nothing comes to mind

I use Filevine to keep clients organized and track their status. It helps assign tasks to employees and ensures timely handling of cases by tagging people at event times. It's easy to use and great for client communication, allowing internal teams to view case statuses.

How everything we need to handle our cases is in one place, accessible and organized.

It gets slow from time to time, taking time to generate QuickSheets or even displaying them.

We have all the necessary support documents for each client, including email and text communication with the client and adjusters, as well as notes, to ensure clear timeliness. Everyone on the team knows what's happening with each case by simply taking a quick look at the activity feed.

It’s a comprehensive legal practice management software that covers all aspects of legal case management and helps take care of the entire process.

There are a lot of clicks to get things done. That is a concern for our users.

We needed a solution that went beyond basic document management and could also handle the large volume of documents we have. Filevine provides unlimited data along with practice management, which better fits our needs. Outlook is good, but it doesn’t go far enough for what a major law firm requires. Filevine offers a database structure that makes sense to lawyers, and having all the information you need for a case in one place is critical. Filevine delivers that centralized view.

The integration with many other platforms is amazing. Furthermore, the easy way to use and understand the modules is very user-friendly. Also, the performance of each module makes it easy to archive and pull out the information that is needed.

Some personal reports have a limit on the fields we can pull, which restricts the information available and makes it necessary to reprocess certain tasks.

It supports a lot of information and allows us to update internal cases. It also lets us store a larger amount of it without losing information, and it helps us keep the data readable and well structured.

I really like how easy Filevine is to use, making it straightforward to manage my tasks. The implementation process was smooth and intuitive, requiring minimal training for our team to get up and running. I also appreciate the frequent updates they provide, which help keep everything running smoothly. Additionally, the organization of information is really well done, which makes my legal work much easier and improves the management of customer service and support.

The customer support team is responsive and knowledgeable, always ready to assist with any questions or issues that arise. Their willingness to listen to feedback and provide tailored solutions has been invaluable. Whether through live chat, email, or phone, support is accessible and efficient, making me feel confident that help is always available when needed.

Filevine hasn't presented any issues for me so far. The platform runs smoothly, and I have been able to manage my cases, documents, and client communications without any technical difficulties or operational setbacks.

Everything we need to manage our case files are located in the same place.

Report builder is a little bit cumbersome to use. Sometimes it is hard to filed the criteria to select.

The benefits are that we can track expenses, meds, insurance limits, etc. We can manage all our cases through this one program.

I like how it keeps all our documents in order and contact cards organized.

I wish it would not glitch as much, sometimes it will kick me out while working on an important task and I have to sign in again. It may be due to recent updates. Also to verify user, I feel it should be a one time verification once logged in.

Automatically assigning tasks to the correct team members helped alot instead of the intake team or primary having to manually distribute the tasks.

.IA summary option is the best thing that came up

Nothing so far I believe I like everything

To keep everything in order and organized

There's some new features now in Filevine that makes legal representation process way easier than ever, Demands AI, grants us the opportunity to prepare a comprehensive demand in no time, a process that use to take a couple of days for us is now completed in around 2 hours, this is amazing.

Within the feature of "Client Portal by Filevine" you cannot create message templates as these are useful for maintaining client communication at the best level, it would be great if Filevine starts implementing just that.

It's currently taking away additional efforts to compile documentation prior sending a demand, it allows our firm to keep track of every expense and allows us to maintain accurate reports.