Files.com Reviews

I like using Files.com for securely moving files over a secure platform, which allows me to share files without worrying about data being compromised. I appreciate the ease of use from their site, as it lets me easily upload files and share them with anyone without any issues. The initial setup was super easy and fast, which is really helpful. Overall, Files.com has proven to be very valuable and reliable for my needs.

There could be more features or ways to share files. I would like stronger authentication protocols and maybe a desktop version or on-prem to integrate with my servers/software.

I use Files.com to move files securely and share them without worrying about data being compromised.

At Startslice, the biggest value for us has been Files.com’s backup capabilities and centralized file management. We use it to keep generated files in one place instead of relying only on separate FTP environments, which gives us better visibility and more control over file operations. A major benefit in our workflow is that files are not just transferred, but also stored in a structured way, which makes it easier to track activity, review what was sent, and reduce the risk of losing important files. This has made our file handling process more reliable and easier to manage compared to working directly through fragmented FTP setups.

The main drawback for us is pricing flexibility. For lower-volume use cases, it can feel like you are paying for a larger-scale setup than you actually need. We would also like to see a more separate sandbox or testing environment, because debugging in the same account requires extra care with permissions and folder access. Better low-volume pricing options and a cleaner test environment would improve the experience.

Files.com is helping us solve the challenge of managing file transfers and backups across external file environments in a more organized way. At Startslice, it gives us a centralized layer where files can be stored, tracked, and managed more reliably instead of relying only on separate FTP processes. The main benefit for us is better operational visibility, more structured file handling, and less overhead in maintaining file workflows. This makes the overall process more dependable and easier to manage.

I really like the ease of use of Files.com, as it was very easy to set up and start using on day one. It's also very easy to train others on how to use and access their files. Additionally, Files.com makes it simple to find and move files as needed, notifies people when things are updated, and integrates well with other products.

One suggestion I have is that the app doesn't show files by date modified. Also, it can be sort of difficult to locate these on a mobile device.

Files.com is easy to use, notifies updates, integrates well with other products, and simplifies finding and moving files. It's used to ingest client files and create work orders.

Files.com is simple to use and fairly intuitive without being overly simplified. The helpdesk staff is extremely knowledgeable. It’s far more than just a basic file-sharing service; it has replaced at least seven different file receiving and transmitting services I used before. Since we started using it, we’ve had exactly zero downtime, and the site is consistently responsive.

The pricing is a flat fee, so there are no surprises.

The only downside to Files.com is sometimes they aren't always clear about certain features.

I really appreciate the security of Files.com. It's definitely the standout feature for me. We've had experiences with other file transfer platforms where bad actors got access to files, but with Files.com, it's very secure, almost enterprise-level. This helps us keep everything safe between us and our clients, which is crucial.

Some of the things that are probably the most difficult for us are the fact that it can be a little cumbersome to get everybody set up, a lot of work to do there. The biggest issue has been with the user management. But like I said, it looks like they've really improved that significantly.

I use Files.com for secure data transfer between clients and us, solving encryption and security issues. It provides a secure method for clients to manage their own accounts, making it reliable.

I really like the stability of the Files.com platform, which ensures on-time delivery of our data. The ease of use is another huge benefit as it makes onboarding simpler and decreases the time to market, while also simplifying the staffing model for my technology teams. I also appreciate the agility of the engineering team.

I would love to see additional abstraction around recipients/users where they self manage their communication profiles. If they switch to Google from Amazon this would allow them to self service and cutover at their own pace.

Files.com helps with software consolidation, reduces operational expenses, and improves data exchange. The platform's stability ensures timely data delivery, and its ease of use simplifies onboarding and staffing models, accelerating time to market.

I use Files.com to transfer files with external customers. It's an awesome solution because it's so easy and flexible for end users to use, upload, and download files. This also saves a lot of time and allows for continuous file transfer processes. I particularly like the ease in transferring files and using the application.

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I use Files.com to transfer files with external customers. It's an awesome solution because it's easy and flexible for uploading and downloading files, saving a lot of time and ensuring a continued process in file transfers. Effortless File Transfers with Files.

I like that Files.com just works. Using Files.com has reduced the number of issues and communications when connecting with external partners. I find user maintenance is a non-issue with auto deprovisioning and there's no administrative overhead in keeping our accounts up to date. The initial setup is quite easy and straightforward. I've been a fan of the platform for a long time now and it seriously just works.

I'd be curious to see if it could start to handle more ETL tasks. Or even replace some function/logic app tasks. Schema validation would be a quick one.

I use Files.com as a hub for partner connections, reducing issues and communications. Automatic deprovisioning means no administrative overhead for account maintenance.

I like the UI and simplicity of the product site on Files.com, which allows our users to quickly pick up the platform and be the most efficient they can in their jobs. I appreciate the newly announced innovation of expectations, which will allow us to be proactive on unsent file errors rather than reactive. The platform provides a secure, effective, and concise location to safely share files. The initial setup was efficient, and we had assistance along the way.

We would like for the group admin to have the ability to edit, delete, add, etc. users. Right now they can't. Files.com is working with us on adding this feature however.

Files.com provides a secure and effective way to share files, making our users efficient with its simplicity. The newly announced expectations feature helps us be proactive about unsent file errors.

I like using Files.com for its ease of use, and I find the client amazing. The logs are really helpful for troubleshooting. I also appreciate that the support team is quick and responsive. Setting up Files.com was very easy, which is a big plus for me.

Alerting could be more robust. I would like realtime alerting with troubleshooting steps.

Files.com syncs files from on-premises servers to the cloud and handles SFTP traffic from multiple vendors.