Feedbackly Reviews

Engaging surveys, key performance indicators, net promoter scores, customer journey analytics, and root-cause analysis will give you the answers you need to the questions about your customers' behavior and emotions and the factors that drive your sales.

Because it can be inconvenient to get to a computer, it might be possible to cancel orders with a mobile device. For me, it hit while I was on vacation.

Somewhat cumbersome website in terms of ease of use.

Confusion and difficulty in using the search and directory are commonplace.

Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature about Feedbackly it would be related to their analytics & survey tools. You can create a surve instantly & have it sent out through a variety of channels. The price is great for small business owners & has ALL of the features that you need compared to other feedback softwares.

I personally recommend Feedbackly to any business owner that is looking to scale up & manage their clients more efficiently.

The only complaint that I have is the lack of mobility features & formatting. If you open a survey in mobile viewing, the formatting of graphics is wonky & not very appeasing to the eye. Would love to see more improvement in this area.

Easy for consumers to use, not time-consuming or distracting like other feedback tools.

As with all feedback software, any sort of survey can be difficult to appeal to customers.

Getting quick and basic feedback from consumers.

If you want to collect some feedback from your clients, this option is ideal because of its attractive design and user experience as well as its robust statistics tool.

It would be nice if there were a possibility to cancel orders using a mobile device because accessing a laptop can be challenging at times. I experienced it because I was on vacation.

The great thing about Feedbackly is that making a custom survey form is a very simple process. I can make a good survey form in under half an hour. We can readily process the results thanks to the report's useful info.

I think Feedbackly made it very easy to analyze and visualize visitors' feedback. I used it to create charts and graphs for my presentations. And it also comes with many useful features out of the box.

Currently, integrating Feedbackly with desktop and mobile applications takes a bit of learning. And it is quite a process. I wish it comes out of the box with many one click integration processes with many other platforms.

Feedbackly was used to ask visitors of our websites and applications about their experience. And we use those surveys to analyze the customer's pain point and we come up with the way to improve our products from those analysis.

It is a one place solution for all the feedbacks.

Other than the high cost involved, I do not see any other issue.

It helps me to stay ahead of what my target customers demand by providing me with invaluable review.

I like that feedbackly is so easy to use and it is a new product on the market.

There can be more insights provided on customer emotions. For example, how can we engage users with a certain behaviour

We use feedbackly to understand our customers better and tailor responses accordingly.

What I like best about Feedbackly is the simple fact that it is the only question-based feedback I have ever taken that asks how you felt.

Downsides to Feedbackly for me were the lag time on the questions, but it was new for Grainger so i'm sure the bugs have been fixed.

Feedbackly is literally the only one asking customers how they actually feel about any of their experiences, most just ask if you would return or if you would recommend it to a friend; they ask how it made you feel.

.Easy to use with a helpful demo of the product

There is nothing that I disliked about this product

It allows me to gain insight on what is working for my company and what isn't