Facelift Cloud Reviews

What do you like best about Facelift Cloud?Community management across all channels and profiles we use, very helpful with 30 locations | Planning and publishing of posts, in cooperation with the team | Extensive analysis capabilities to evaluate activitiesWhat do you dislike about Facelift Cloud?A direct posting of Instagram Stories without having to become active yourself would be great, but it is probably simply not technically possible.What problems is Facelift Cloud solving and how is that benefiting you?With 30 locations including our own profiles and four channels, setting up our community management manually is virtually impossible, despite having our own service center. Through Facelift, we have everything in one tool and can reliably answer customer inquiries.

What do you like best about Facelift Cloud?the different modules, each bringing their own advantages. Whether it's community management or content planning. Everything in one tool with reporting to assess the impact. Awesome!What do you dislike about Facelift Cloud?Onboarding was great and the integration was super easy too.Recommendations to others considering Facelift Cloud?Customer service responds immediately to problems.What problems is Facelift Cloud solving and how is that benefiting you?Currently, we are using the tool for simple content planning and reporting, but we will test out more functionalities and base our strategies on it.

What do you like best about Facelift Cloud?The area for organic editorial planning as well as for the moderation of all incoming messages/comments/reviews is particularly well-liked.What do you dislike about Facelift Cloud?Potentials lie in the deeper analysis of sentiments, which automatically capture and categorize emotions.What problems is Facelift Cloud solving and how is that benefiting you?Great opportunity to effectively consolidate all social media activities in one place. Fundamentally, also a great chance to work with different stakeholders in one tool.

What do you like best about Facelift Cloud?What I like most about facelift is that the tool is very versatile in its functions. It includes everything you fundamentally need to conduct successful social media marketing. In addition to support, we also have a personal contact person who is available to us at any time for questions and concerns.What do you dislike about Facelift Cloud?Some minor features are not yet fully developed, such as engagement through the mobile app - here, functions like sentiment analysis, which are available in the desktop version, are missing.What problems is Facelift Cloud solving and how is that benefiting you?Facelift supports us in working efficiently in our team in the field of social media marketing.

What do you like best about Facelift Cloud?We have been using Facelift intensively in our marketing team since the beginning of 2024 and are very happy with it. Content planning, community management and reporting have all become a lot easier and clearer for us thanks to Facelift!

After a long search and many tools that either lacked functions or were too complicated/ packed with unnecessary functions, Facelift finally offers everything we need. What's special is that the platform is still very intuitive to use and it's easy to find your way around the tool without needing that much practice.

If you get stuck, either the knowledge base is available with almost all the answers or you can get help from support in no time at all via the chat. You rarely get such quick feedback from contact persons and support, which is really practical!

Some of our colleagues already knew Facelift "from before" and are particularly enthusiastic about the extensive further development of the functions. Feedback is definitely taken seriously here and the tool is continuously improved. We would definitely recommend Facelift!What do you dislike about Facelift Cloud?Some, few functions are still in Beta testing in the Facelift cloud and need some more improvements. But they are developing everything quickly and all the basic, necessary functions work perfectly fine, which is why this is no problem for us at all. Besides adding new functions now and then, they also keep improving existing functions.What problems is Facelift Cloud solving and how is that benefiting you?We can plan content and do our community management for several social media channels in Facelift. This saves a lot of time because we don't need to log in to every single platform. Thus, we have everything in one place and it is easy and intuitive to use as well.

What do you like best about Facelift Cloud?Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. The onboarding process was fully supported by Facelift. The support is also absolutely reliable. So far, there has not been a single question to which I have not received a satisfactory answer.What do you dislike about Facelift Cloud?Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired.What problems is Facelift Cloud solving and how is that benefiting you?Facelift solves a very central problem that other platforms for social media management cannot solve: collaboration as an agency in social media communication can be almost completely mapped via this tool using various authorizations and approval strategies. In addition, the server location in Germany is important for some of our customers from the public sector, as they have to guarantee data protection. We work together with different departments on the platform to create content. The briefing function makes this process very simple.

What do you like best about Facelift Cloud?It makes our workday easier in the area of reporting. If something is unclear, we can rely on the great customer service.What do you dislike about Facelift Cloud?In the area where we use facelift, we have not yet encountered any disadvantages.What problems is Facelift Cloud solving and how is that benefiting you?facelift reduces the time we need to perform social media analyses.

What do you like best about Facelift Cloud?Great client service! I work in an agency and it makes the daily work much easier, because I have a lot of different social accounts for different clients. Facelift helps me make everything more organized.What do you dislike about Facelift Cloud?Sometimes the user interface is not ideal, but they are working on that.What problems is Facelift Cloud solving and how is that benefiting you?Lots of different things like a drop down menu for Instagram channels or the API connection to Threads.

What do you like best about Facelift Cloud?We have 9 different locations and many Google and social media accounts. In Facelift we have a great overview and can collect and edit all comments and marketing plans in one tool.What do you dislike about Facelift Cloud?Unfortunately, the interface with Instagram is still complicated. Scheduling stories works very well, but you can't yet schedule the links automatically. But that's sure to come ?What problems is Facelift Cloud solving and how is that benefiting you?It's great to have a tool that collects all our social media accounts and provides a simple overview. We can also create various analyses and evaluations super quickly.

What do you like best about Facelift Cloud?The publisher module with calendar was our favorite and was also the most used. This made it easy to clearly display and publish all postings, even for users who do not use the platform regularly or are just starting to edit with Facelift. For recurring postings, the template function for postings is also very helpful, as it saves a lot of time when used.What do you dislike about Facelift Cloud?It would be great if there were an option to create folders in the media library and store images in the folders as needed. In our case, this would significantly improve the overview. Additionally, it is somewhat cumbersome that you cannot simply drag and drop already scheduled posts in the publisher to another day, for example, but instead have to pause the publication, select a new day/time, and then release it again.What problems is Facelift Cloud solving and how is that benefiting you?The biggest advantage is that with the help of Facelift, you no longer have to access individual platforms, but instead have everything on one page and can manage it. This provides us with a very good overview of all relevant channels we engage with when using Facelift. Before Facelift, it was always quite cumbersome in our company to make critical posts or posts that need to be answered by specialized departments accessible to the appropriate people. The ability to easily send the conversation to the appropriate people via email has significantly simplified the handling.