EverythingBenefits Reviews

User Rating

4.5/5 (Based on 61 Ratings)

Rating Distribution

Excellent
67.2%
Very Good
23%
Average
6.6%
Poor
3.3%
Terrible
0%

User Sentiments

Easy to Use System, Excellent Customer Service, Seamless Integrations, Efficient Automation

Delayed Response Times, Confusing Help Videos, Occasional File Feed Issues, Implementation Delays

Do You Use EverythingBenefits?

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Review Summary

User reviews for Everything Benefits consistently highlight its intuitive system and exceptional customer service. Users appreciate the platform's ease of use, particularly for managing multiple clients, and praise the team's responsiveness, knowledge, and helpfulness in resolving issues. While some users experienced initial challenges with help videos or integration with payroll systems, the overall sentiment remains positive. The platform's ability to automate benefit administration tasks, save time, reduce errors, and streamline processes is widely recognized and appreciated.

Pros

Easytouse system for managing benefits, saves time and effort.
Excellent customer service with knowledgeable and responsive staff.
Automation streamlines benefit administration, reducing errors and manual work.

Cons

Help videos can be confusing, but customer service provides clear guidance.
Some users experience delays in implementation and communication.
Occasional issues with integration between their system and payroll.

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Reviews

Verified User in Consumer Goods

August 26, 2021 Source: G2.com

EverythingBenefits My experience has been great, they have taken a huge load off my shoulders

What do you like best about EverythingBenefits?

.The ease of use, the fact that you don't have to be an expert at the subject for them to help you

What do you dislike about EverythingBenefits?

There is nothing I dislike from the service they provide

What problems is EverythingBenefits solving and how is that benefiting you?

We solved our eligibility files problems with our carriers thorugh

Verified User in Construction

March 10, 2021 Source: G2.com

User Friendly

What do you like best about EverythingBenefits?

Very user friendly system. Once the employee is terminated in our BenAdmin system, Everything Benefits send all required information, and I am able to follow where they are in the process online.

What do you dislike about EverythingBenefits?

I wish there was a link to connect to the Everything Benefits portal through our BenAdmin system.

What problems is EverythingBenefits solving and how is that benefiting you?

Eliminated the risk of potential legal consequences of non-compliance.

Verified User in Human Resources

March 1, 2021 Source: G2.com

We currently sell this product to our clients, Clients love the product.

What do you like best about EverythingBenefits?

Jamie Kopacka is our account rep she is awesome, very helpful and knowledgeable.

What do you dislike about EverythingBenefits?

We don't know all of the product offerings, Jamie is helping us on that.

What problems is EverythingBenefits solving and how is that benefiting you?

The automation that Carrier Connections brings is priceless, this saves us hours weekly when it comes to bene admin. Another thing the product does is that it reduces manual errors.

Eileen C

February 25, 2021 Source: G2.com

New Customer

What do you like best about EverythingBenefits?

Not having to manually update benefit vendors.

What do you dislike about EverythingBenefits?

We are very happy so far with the everything.

What problems is EverythingBenefits solving and how is that benefiting you?

Spending excessive amount of time updating benefits.

Verified User in Plastics

February 11, 2021 Source: G2.com

Human Resources

What do you like best about EverythingBenefits?

The ACA compliance tool - The team helps walk through all errors. The forms are all done and sent out in a timely way. I also love the reports that are sent to our providers. This is pretty seamless.

What do you dislike about EverythingBenefits?

I also feel that the quick solutions have helped us a great deal, if something is wrong it is corrected quickly.

Recommendations to others considering EverythingBenefits?

The cobra site is a bit difficult to read all the effective dates and paid through dates. It was confusing for our past employees at first but it seems to be moving smoothly now. The reports seem to be a bit difficult to find all the information in one place when I get calls about cobra. I loved the addition of a one point person contact that was added, At first it was just a general email.

What problems is EverythingBenefits solving and how is that benefiting you?

I would recommend EB to others especially those who are using Kronos. I believe that made all the difference for us when we added the new HR system.

Verified User in Utilities

February 11, 2021 Source: G2.com

They Consistently Make It Right

What do you like best about EverythingBenefits?

My weekly feeds go thru without any issues to all of our benefit providers. They send the updates for changes my employees have made, new address, qualifying event changes, etc. Really makes for a peace of mind that weekly all of my needed updates are sent to each of them. I truly appreciate the TOP NOTCH assistance I receive if there happens to be any issues along the way. Everything Benefits does a GREAT job!

What do you dislike about EverythingBenefits?

Everything Benefits does such a wonderful job that it is truly hard to mention many complaints. They do a wonderful job and are one of the best investments we have decided to make. I do not think you will regret your decision to bring Everything Benefits on board!

Recommendations to others considering EverythingBenefits?

Everything Benefits has done a WONDERFUL job with all that we have need on our weekly benefit feeds. I appreciate the attention to detail we receive whenever we encounter any issue. Which are few and far between by the way. Makes me feel safe and secure knowing my company is getting great support.

What problems is EverythingBenefits solving and how is that benefiting you?

PEDRO H

February 11, 2021 Source: G2.com

Amazing software

What do you like best about EverythingBenefits?

we implemented EB in 2020 to reconcile invoices from more than 10 benefits providers. For the payroll we use UKG (ultipro). We were using excel spreadsheets before, super time consuming, we can now reconcile in less than 15 minutes and generate follow up reports very easily

What do you dislike about EverythingBenefits?

N-O-T-H-I-N-G

Recommendations to others considering EverythingBenefits?

We love the system. no complaints

What problems is EverythingBenefits solving and how is that benefiting you?

benefits reconciliation vs payroll was very manual and time consuming, it is now a streamline process.

Verified User in Hospital & Health Care

February 11, 2021 Source: G2.com

Excellent Service Benefits

What do you like best about EverythingBenefits?

I know that the technology is easy to use and their customer service is amazing.

What do you dislike about EverythingBenefits?

Nothing that I can say. I absolutely love Everything benefits.

What problems is EverythingBenefits solving and how is that benefiting you?

Making sure everyone of our employees have access to this system and has all of their questions resolved.

Abdiel M

February 11, 2021 Source: G2.com

They made my life easier!

What do you like best about EverythingBenefits?

I really appreciate their customer focus. I love the fact that if I have a question or concern about Everything Benefits I can reach out to our Sr. Customer Success Specialist and she is very responsive.

What do you dislike about EverythingBenefits?

There is not much that I dislike about Everything Benefits. If I had to pick one thing, it would be that if there was an error with the file feed, I may not know until a day or so later. However, on the rare occasion that this happens, I appreciate the fact that my Sr. Customer Success Manager is very helpful in getting the matter resolved.

What problems is EverythingBenefits solving and how is that benefiting you?

We currently administer benefits at our company and Everything Benefits allows us to leverage our HRIS and avoid having employees enroll into several different vendors during qualifying events and open enrollment. The benefits are an improved employee experience and time saved.

Verified User in Financial Services

February 11, 2021 Source: G2.com

Great partnership with a responsive team that will work hard with us to achieve client satisfaction

What do you like best about EverythingBenefits?

I like that there is a dedicated EDI Specialist for each client, but that there is a team support model where someone else on their team can jump in and assist if the specialist is out or dealing with a high volume and needs some help.

What do you dislike about EverythingBenefits?

Recommendations to others considering EverythingBenefits?

I also like that they are very responsive, a much better response time than working with the carrier EDI specialists directly.

What problems is EverythingBenefits solving and how is that benefiting you?

EverythingBenefits Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use EverythingBenefits?

Review Summary

Pros

Cons

Verified User in Consumer Goods

Verified User in Construction

Verified User in Human Resources

Eileen C

Verified User in Plastics

Verified User in Utilities

PEDRO H

Verified User in Hospital & Health Care

Abdiel M

Verified User in Financial Services

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