Enthu.ai Reviews

The Enthu.AI software tool has been a game-changer for our operations, seamlessly converting voice to text and enabling us to process multiple calls efficiently.

Its ability to provide additional insights into conversations has greatly enhanced our understanding of customer interactions and agent performance.

The quick conversion speeds save significant time, allowing us to focus on analysis and improvements.

It’s a powerful tool that streamlines workflows while offering deeper call intelligence.

Enthu provides incredibly in-depth analytics into every call our reps make. The transcription and moments make evaluating a call easier, but the reporting functionality really helps me evaluate which reps are succeeding and which are not.

I LOVE how they are always coming out with new features. They take feedback seriously and release updates regularly.

I just wish I had more time to use the system. The more you put into it, the more you get out of it, but we don't have a designated QA person at our company.

.Simple to use, ease integration with a flexible business model, and great customer support

We have been using Enthu for over 1 year and no complains so far

We have integrated

Enthu stands out with it's simplistic yet stylish interface. Making a technical application easy to use for non-technical users whilst providing an empowering and seamless experience. Enthu is rich in it's product offering and features, which are constantly reviewed to ensure the best solutions are available to it's users.

We have been using Enthu.Ai for around 4-6 months so thus far nothing to dislike about the product. On the contrary, a few recommendations made to the Enthu team were able to provide solutions and implement new features.

Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resource and effort. Through it's rich features we are able to look at elements surrounding the call at a granular level and identify areas of improvement instantly.

Extremely easy search tool for finding specific phrases through both the "Search" option and the automated "Moment"/ "Themes" section

The Listen to Talk Ratio

All great so far! No issues whatseover and swift responses to queries we have from the team.

Enthu.AI has improved our ability to analzye each interaction with our clients. This easy to use platform allows managment to quickly identify key metrics as well as customer service interactions. In a fast paced enviroment, this tool allows us to make quick decisions and provide in-the -moment feedback to our team - moving our business forward. Enthu. AI is a one stop!

I do not have any feedback at this time.

Providing transcription

The UI is clean and fresh, you can pick up the product in a few hours. Unlike our previous speech partner that took 6 months to configure.

Low implementation costs and good value on a monthly agent subscription fee

Enthu.ai is easy to use and a great tool used to summarize interactions. The training and onboarding process that I was provided by Tushar was easy to follow along.

This product has made it easier to see an overall performance of my team. The transcripts and ability to search keywords has been very useful when providing feedback and coaching my team.

Enthu.ai customer support is outstanding. If I have a question or concern, I receive a response almost immediately.

I am excited to use all the features Enthi.ai has to offer.

Enthu.ai provided a seamless onbarding process. They were quick to answer any questions, and customized the technology to the needs of our company. The look of the technology is very clean and easy to understand.

We have not had any issues with Enthu.ai.

Enthu.ai allows us to make sure our intake team is hitting their speaking points, while effectively listening to our clients and potential clients.

Integration with our telephony took just a minute. We could start using Enthu right on day 1.

The entire program is quite intuitive and simple to use, and doesn’t need extensive training. Checking calls for quality, especially in a regulated industry like ours, is always a challenge but ENthu makes it a breeze.