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EMP Trust HR Reviews

Do You Use EMP Trust HR?

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Reviews
BY

Brittany Y

December 12, 2025 Source: G2.com
Efficient Onboarding with Customizable Workflows
What do you like best about EMP Trust HR?
I appreciate how EMP Trust HR has significantly expedited our onboarding process and allows candidates to complete tasks efficiently from any device anywhere. I love that EMP Trust allows us to customize workflows to meet our organization's unique requirements. The addition of Spanish packets and instructions has been great in reducing the support our team needs to provide. I really like how the team is always willing to assist with any needs we may have, making them feel like an extension of our team and true partners.
What do you dislike about EMP Trust HR?
We would ideally want an option to resend forms in bulk, have access to archive or delete a duplicate without needing support, and ability to reach support after hours for any urgent matters.
What problems is EMP Trust HR solving and how is that benefiting you?
EMP Trust HR speeds up our onboarding and lets candidates complete tasks efficiently from any device. It allows us to customize workflows, reducing team support needs with Spanish instructions and the team's support feels like an extension of our own.
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BG

Brian G

December 12, 2025 Source: G2.com
Effortless Document Management for Our Team
What do you like best about EMP Trust HR?
The ease and efficiency with which documents can be provided to and completed by our employees. The elimination of the need to manually create E-Verify cases. The integration with our ATS platform. The conscientious support provided by the EMP team.
What do you dislike about EMP Trust HR?
We have no complaints about the EMP onboarding product!
What problems is EMP Trust HR solving and how is that benefiting you?
Ensuring the thorough and prior completion of employee documents is critical for any business. By using EMP we have peace of mind that there are no gaps in the onboarding process and that we are legally compliant.
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VC

Verified User in Construction

December 11, 2025 Source: G2.com
Great software, Great service.
What do you like best about EMP Trust HR?
Their platform is very customizable and their customer service is very helpful. This platform was very easy for both my recruiters and the new employees.
What do you dislike about EMP Trust HR?
So far my experience has been all good. No real issues so far.
What problems is EMP Trust HR solving and how is that benefiting you?
The overall onboarding experience has improved. The software also helps us with compliance.
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SV

Sandra V

June 5, 2025 Source: G2.com
The automation of these evaluations will save HR team time to focus on people! Sarah Rekala has been supporting us very effectively since implementation
What do you like best about EMP Trust HR?
Paperless processes and user friendly experience for our new hires.
What do you dislike about EMP Trust HR?
The down side is that sometimes user encounter issues login back in if they have to complete a task a after 14 days of the hire date.
What problems is EMP Trust HR solving and how is that benefiting you?
We recently have implemented a training module to automate our hourly performance evaluations.
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RG

Rhonda G

October 11, 2023 Source: G2.com
Director of Human Resources
What do you like best about EMP Trust HR?
Whenever I stress about a feature or a function, it's not necessary. Today, I called, thinking we would need to wait for a custom, and you all thought of it. There were buttons to turn on and off so the system would function the way we needed.
What do you dislike about EMP Trust HR?
I can't think of anything I dislike. The system is user-friendly, and I don't find things buried as they are in some systems.
What problems is EMP Trust HR solving and how is that benefiting you?
We use Applicant Tracking, I9, and E-verify, and it allows us to give permissions to different users.
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VM

Verified User in Non-Profit Organization Management

August 31, 2023 Source: G2.com
Emptrust Review
What do you like best about EMP Trust HR?
Service and ease of using the system. Customer service and accountability of the system and personnel staff.
What do you dislike about EMP Trust HR?
Don't have any dislikes at the moment. Not sure what else i need to disclose if i do not have any dislikes at present.
What problems is EMP Trust HR solving and how is that benefiting you?
All issues with the system, whether it is emptrust or E-Verify system.
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VS

Verified User in Information Technology and Services

January 25, 2023 Source: G2.com
PS Shared Services Team Lead Review
What do you like best about EMP Trust HR?
.User Friendly allows for good communication with candidate and completion of verification
What do you dislike about EMP Trust HR?
Not Applicable, I have not experienced any circumstances at the moment to dislike
What problems is EMP Trust HR solving and how is that benefiting you?
Quick verification of employment staus and record keeping of completion
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JJ

Judy J

January 25, 2023 Source: G2.com
Mattel EMP Trust experience
What do you like best about EMP Trust HR?
Once new hires receive the link, they are able to complete their I-9 and upload documents using their phone. Having the documents done on the back end, saves so much time on the HR side, when completing section 2.
What do you dislike about EMP Trust HR?
If an employee has not completed section 1 on their start date, the only option to complete it, is through the email link. Would like to have an option where we can give them control of their I-9, and they can complete it from our desk tops, to process quicker.
What problems is EMP Trust HR solving and how is that benefiting you?
It automatically flags inconsistencies with information that could have been entered incorrectly by either employee or HR rep. Great report features.
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NE

Nicole E

October 10, 2022 Source: G2.com
EmpTrust revolutionized our onboarding process
What do you like best about EMP Trust HR?
Before we engaged with EmpTrust we were using a manual paperwork process. The EmpTrust platform revolutionized our onboarding program, allowing us to create a secure, flexible, and detailed approach.
What do you dislike about EMP Trust HR?
There isn't a lot I disliked about working with EmpTrust. I want to be able to make more formatting changes to templates and documents.
What problems is EMP Trust HR solving and how is that benefiting you?
We created a secure process for gathering onboarding paperwork and then transitioned to the ATS to streamline our process further.
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VC

Verified User in Construction

June 17, 2022 Source: G2.com
Amazing customer service and support team
What do you like best about EMP Trust HR?
When you have a chalenenging I-9 question or situation you can call their customer service and get immediate expert help. No waiting on hold or being transferred to foreign call centers like a lot of other I-9 providers.
What do you dislike about EMP Trust HR?
There are a few things with the platform that isn't intuitive and you have to be taught to use them properly.
What problems is EMP Trust HR solving and how is that benefiting you?
Helping us become fully I-9 and E-verify compliant.
Read more

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