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EmailOctopus Reviews

User Rating

4.3/5 (Based on 130 Ratings)

Rating Distribution

  • Excellent

    80.8%
  • Very Good

    2.3%
  • Average

    1.5%
  • Poor

    0.8%
  • Terrible

    14.6%

Do You Use EmailOctopus?

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Reviews
MB

Madelaine Bennett

January 16, 2026 Source: Trustpilot.com
I really like EmailOctopus
Email Octopus is invaluable to us as a small PR agency. We use it all the time and I think it's the best option out there in terms of affordability and functionality.
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MG

Michael Gallagher

January 12, 2026 Source: Trustpilot.com
EmailOctopus is so easy to use
EmailOctopus is so easy to use. The user interface is so intuitive. I can't fault any of it.
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R

Rose

January 12, 2026 Source: Trustpilot.com
Responds even out of hours !
EmailOctopus is excellent.
The platform itself is straightforward and intuitive, and when I needed help confirming my domain, the support team were genuinely helpful and responsive, even outside of office hours! I had several emails back and forth and they stayed patient, clear and reassuring until everything was fully sorted and working properly.
It makes such a change to receive such thorough, human support rather than automated replies. A very positive experience so far and I feel confident using EmailOctopus going forward. Highly recommended. Thank you to Paul, Mia and Marta.
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AD

A. D

January 9, 2026 Source: Trustpilot.com
It's a fantastic platform
It's a fantastic platform. Easier than most email platforms, cool UI and extremely reliable.
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F

Francesca

January 8, 2026 Source: Trustpilot.com
Everything is going well.
Everything is going well.
We are testing EmailOctopus for the first time, and we can already say that it is very easy to create and send emails.
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RR

Rally For Our Rights

December 29, 2025 Source: Trustpilot.com
Much better than MailChimp
I moved to Email Octopus after the cost with MailChimp went through the roof. My emails don't bring in much money so it didn't make sense to spend an enormous amount every month. Email Octopus is a fraction of the cost with all the same important features. They also had a real person approve my industry during set up, which I appreciated.
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MC

Maggie Carpenter

December 24, 2025 Source: Trustpilot.com
The customer support is A+
The customer support is A+. They're always there with a quick response ready to help whatever the issue. I had problems splitting lists and they actually did it for me.
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B

Bonengel

December 24, 2025 Source: Trustpilot.com
great service
great service, if I have questions, somebody will come back to me immediately and help me solve an issue. cool team, small, but very dedicated. simple interface, very easy to design and send e-mails. hassle free, for sure. it has become one of my favourite tools for growing my business.
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FS

Francisco Suárez

December 24, 2025 Source: Trustpilot.com
Easy to use & powerful at a fair price
EmailOctopus is easy to use, powerful, simple, and has first-class customer service. All at a price that seems very fair to me. It has been a great discovery. I use it mainly to send campaigns, and I also have more than 20 automations running that allow me to contact my customers based on their profiles and preferences.
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LC

Lady McAdden Breast Cancer

December 22, 2025 Source: Trustpilot.com
We made the switch over from Mailchimp…
We made the switch over from Mailchimp to Email Octopus, which was very easy and we're so pleased we did! Since joining we've used the platform to help us reach our community in a number of ways from newsletters to creating more complex automations, creating segments within our contact list and so on. This has helped us to improve our engagement through specific targeted campaigns. The platform is also very easy to use - great for us non-tech minded folk at our charity!
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