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Email Tracking for Zendesk Reviews

User Rating

4.8/5 (Based on 4 Ratings)

Rating Distribution

  • Excellent

    75%
  • Very Good

    25%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Email Tracking for Zendesk?

Write a Review
Reviews
RA

Rute A

September 17, 2025 Source: G2.com
Very useful tool, great customer support
What do you like best about Email Tracking?
It's a user-friendly tool that effectively tracks our communications.
What do you dislike about Email Tracking?
There are no proactive alerts for app failures. It took me about 15 days to realize it was malfunctioning.
What problems is Email Tracking solving and how is that benefiting you?
It helps us ensure our customers receive all customer support messages.
Read more
MS

Mohsin S

November 6, 2024 Source: G2.com
As a regular user
What do you like best about Email Tracking?
It is the best tool for Email and insights. We can record emails and check if they are open or not. The best part is that we can use it for free. Highly recommended for everyone.
What do you dislike about Email Tracking?
It might be a privacy risk, and not sure about it.
What problems is Email Tracking solving and how is that benefiting you?
It help us to keep track recod of the emails that we have sent and we can improve our strategy and get more sales
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SA

Samar A

October 30, 2024 Source: G2.com
Employee have opened your emails and when they opened them Email Confirmation
What do you like best about Email Tracking?
.enables you to gain a better understanding of your audience by telling you more about the types of emails they're most likely to interact with
What do you dislike about Email Tracking?
racking email open rates negatively affects deliverability
What problems is Email Tracking solving and how is that benefiting you?
you can see which customers /
Read more

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