eKomi Reviews

Use ful to get ratings through Ekomi. Easy to use. Helps generate user reviews for various brands on google. Helps in conversion

Customer service needs to improve, with instant availability of support team.

Helps generate user reviews for various brands on google. Helps in conversion Easy to use.

Very easy to use and made you feel at ease using the platform.

Not always completly trustworthy reviews.

it solves many problems, but look at other platforms too, like trustpilot

Helping to get our company better known for our excellent product e

I help run a small, all-volunteer nonprofit and eKomi has been super helpful getting us to leverage their platform within our budget. Part of our nonprofit mission is digital marketing education, and the staff at eKomi helped us put together a great seminar presentation about review collection/management. The was very educational, full of great data, and not salesy keeping with our mission. They've also offered to write a blog post about our nonprofit to help promote our programs. The benefit we see in sticking with eKomi is the integration with Google search results and AdWords. Having a star rating in those results is a powerful tool! If things go south with eKomi, I'll be sure to update this review, but so far we have been very pleased with the last 12 months.

If you go off-platform you lose your reviews, so it's important to understand that risk up front and to continue to solicit reviews cross-platform (G+, Facebook, Yelp, etc.).

Be sure to understand that the reviews you collect in eKomi belong to eKomi. If you go off-platform you will lose them.

Review solicitation is easy/quick, our reviews can now be displayed in both paid and organic search results!

The most helpful benefit is being able to see more concrete data from our employees from pulse surveys (Really important in my industry) allowing more transperancy within our team and allowing us to be more effective.

Figuring out how to use the service, but I signed up for a call with the consultants to help me out with it.

eKomi helped me understand my team and who to look after, so we have no unhappy customer support agents, it has helped us quickly understand any holes we have on our, part and serve customers better with a happier team.

User-friendly. We can now conduct pulse surveys with our employees and quickly analyze the results using real-time analytics

The platform UI and UX is a bit outdated and not the best compared to other reviews platforms

Like many others, they gather reviews that appear on

.Performance, user friendly interface,great support

Price very expensive

Doesn't have support coverage in Asia

Automation and easy integration of data to cloud

Ease of use. We are now able to engage our employees with pulse surveys and analyze the data with real-time analytics.

I typically prefer monthly billing but it was not a huge problem with eKomi because of their low price point.

Give it a shot

We now have our fingers on the pulse of our employee’s mood, behavior and the impact it has on their performance. We are engaging the dissatisfied employees in a timely manner and creating brand ambassadors out of the happy employees by driving them to leave positive feedback on social networks.

Helped businesses get seller ratings, customer reviews, and product reviews.

Customer service. This need to be improved.

Helps in generating google seller ratings for all kinds of products. Reliable and easy to use. Does what it promises.

First I love the idea of getting employees to be more engaged. They have some cool abilities (glassdoor scores) and I can see the value.

It fell short when it came to surveys and other forms of internal communication.

I would check out a few other platforms to see which is the best fit for you and your initiatives. eKomi is not the best, but also not the worst. It may work for you, it may not.

Employee Engagement Ekomi...

The software was ok until they changed it and then it went downhill really badly and then they blamed their customers instead of taking responsibilty.

We were a customer of theirs. They changed their internal system and removed our credit card details. We received a request to enter our credit card details in their new system but it would not accept it. We attempted to contacted them but go not reply. The service was cut off and we thought fine end of the matter.

Then a few months later we get a contact through our website (eKomi had the directors contact details and email address from the set up process but we never received any emails from them about an issue) threatening with legal action and demanding we pay all the bills including after they cut off the service.